Using a MCO
Nov 25, 2008, 12:46 am
#1
Original Poster
Join Date: Mar 2002
Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)
Posts: 4,786
Using a MCO
BA sent me a MCO following a complaint a while back. It states that it's
Presumably I have to take the hit for booking by phone. But does the above line prevent me for using it for either of the below?
Question 1: Can I use the MCO to purchase any BA Miles?
Question 2: Can I use the MCO towards taxes and other thievery charges for a BA Miles booking?
only valid for further transportation on BA services
Question 1: Can I use the MCO to purchase any BA Miles?
Question 2: Can I use the MCO towards taxes and other thievery charges for a BA Miles booking?
Nov 25, 2008, 3:46 am
#2
Join Date: Dec 2006
Posts: 1,475
BA sent me a MCO following a complaint a while back. It states that it's Presumably I have to take the hit for booking by phone. But does the above line prevent me for using it for either of the below?
Question 1: Can I use the MCO to purchase any BA Miles?
Question 2: Can I use the MCO towards taxes and other thievery charges for a BA Miles booking?
Question 1: Can I use the MCO to purchase any BA Miles?
Question 2: Can I use the MCO towards taxes and other thievery charges for a BA Miles booking?
2. No
Can only be used to pay for published fare tickets from BA and can be used over the phone or at an airport and as it can't be done online, the offline fee is waived.
Nov 25, 2008, 4:04 am
#3
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
Programs: BA Gold; HH Gold; M&M; PS Classic; VV Silver (deceased); BD Silver (deceased).
Posts: 3,604
... and can only be used to purchase a ticket or tickets in your name ... and if you want to use more than one MCO against the same booking you can only do it over the phone as airport ticket office systems can only handle one MCO per booking IME ...
Nov 25, 2008, 5:36 am
#4
Join Date: Dec 2006
Posts: 1,475
The ticket desk uses the same system as Distribution (the place where the MCOs are sent for processing after you've made a booking over the phone), the people you've spoken to probably just don't know how to process to MCOs in one transaction.
Nov 26, 2008, 7:48 am
#8
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
Programs: BA Gold; HH Gold; M&M; PS Classic; VV Silver (deceased); BD Silver (deceased).
Posts: 3,604
I tried redeeming three MCOs against one itinerary at an outstation ticket desk where I know the local BA personnel very well - and they are "real" BA personnel, not local handling agent staff.
After three days of trying, including calling their helpdesk at LGW, they told me it was impossible - hence the "IME" in my post!