LHR Terminal 5: FAQ, information and updates
Aug 14, 2008, 3:23 am
#511
Join Date: Oct 2004
Location: London
Programs: BA Gold
Posts: 91
T5 experience today
I used T5 today (my second experience, the first being 2 weeks post-opening). Overall the experience was better than before, but still a lot of rough edges that need sorting out.
How are you supposed to know which BA lounge to use if your gate isn't showing? The sign pointing left for North Lounge, right for South Lounge is hellishly frustrating if you've no idea which one is more appropriate.
I pointed out issues to both a BAA lady and a BA lounge lady - both shrugged and said there's no point complaining or trying to get things changed.
Simon
How are you supposed to know which BA lounge to use if your gate isn't showing? The sign pointing left for North Lounge, right for South Lounge is hellishly frustrating if you've no idea which one is more appropriate.
I pointed out issues to both a BAA lady and a BA lounge lady - both shrugged and said there's no point complaining or trying to get things changed.
Simon
Aug 15, 2008, 8:15 am
#512
Join Date: Jun 2000
Location: Chicago
Programs: United 1K, American EXP & 3 Million Miler, Hyatt Globalist & Marriott Ambassador Elite
Posts: 2,360
What is the baggage transfer situations like now? Should we be overly worried about lost bags transferring from T4 to T5?
Aug 15, 2008, 9:00 am
#513
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
I used T5 today (my second experience, the first being 2 weeks post-opening). Overall the experience was better than before, but still a lot of rough edges that need sorting out.
How are you supposed to know which BA lounge to use if your gate isn't showing? The sign pointing left for North Lounge, right for South Lounge is hellishly frustrating if you've no idea which one is more appropriate.
I pointed out issues to both a BAA lady and a BA lounge lady - both shrugged and said there's no point complaining or trying to get things changed.
Simon
How are you supposed to know which BA lounge to use if your gate isn't showing? The sign pointing left for North Lounge, right for South Lounge is hellishly frustrating if you've no idea which one is more appropriate.
I pointed out issues to both a BAA lady and a BA lounge lady - both shrugged and said there's no point complaining or trying to get things changed.
Simon
Aug 15, 2008, 11:48 am
#514
Join Date: Dec 2006
Posts: 1,475
Aug 17, 2008, 3:39 am
#516
Join Date: May 2008
Programs: BA GGL, VS Gold, BD Gold, Flying Blue Platinum, IC RA, Hilton Diamond, Eurostar Carte Blanche
Posts: 2,629
At South Security this morning the dedicated Fast Track before the BP check had gone again 
There was however Fast Track for the tray system part the same as before.
There was however Fast Track for the tray system part the same as before.
Aug 19, 2008, 5:24 am
#517
Join Date: Dec 2004
Location: PHL
Programs: BA Gold
Posts: 494
Terminal 5 runs dry
Not quite sure how widespread this or for how long it will last but the arrivals lounge in T5 has no mains water as of approximately 11.15am as I stepped out of the shower. No showers or toilets, I'm not sure if this is also affecting airside areas. Going to check it out now...
Edited to add:
Apparently the whole terminal is affected and they are currently refilling the main water tanks, which will take until 1pm. Until then, it is a bucket flush after you pay a visit.
Edited to add:
Apparently the whole terminal is affected and they are currently refilling the main water tanks, which will take until 1pm. Until then, it is a bucket flush after you pay a visit.
Last edited by jkw76; Aug 19, 2008 at 5:42 am Reason: update
Aug 22, 2008, 8:34 am
#518
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,874
I am using T5 for the first time today and I have to say it's been a complete pleasure from start to finish. There were no queues for passport check or security. I was welcomed straight into the CCR and had a glass of Bolly '99 in my hand and a plate of bangers 'n' mash in front of me within 5 minutes of ordering them.
I needed to make a Skype call. The free wireless works a dream and supports Skype and Video calls no problem and I was even offered a Cabana so I didn't interrupt anyone else (I have forgotten my attractive headphones / microphone combo!) I am just off for my Elemis treatment...
It has been absolutely excellent so far and I am looking forward to the next time..
I needed to make a Skype call. The free wireless works a dream and supports Skype and Video calls no problem and I was even offered a Cabana so I didn't interrupt anyone else (I have forgotten my attractive headphones / microphone combo!) I am just off for my Elemis treatment...
It has been absolutely excellent so far and I am looking forward to the next time..
Aug 25, 2008, 3:13 am
#519
Join Date: May 2008
Programs: BA GGL, VS Gold, BD Gold, Flying Blue Platinum, IC RA, Hilton Diamond, Eurostar Carte Blanche
Posts: 2,629
Fast Track at T4 this morning was exactly that - 2 minutes to get through ^
Aug 25, 2008, 4:27 am
#520
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
Forgive me for quoting my own post but I went through again on Friday and Fast Track before the BP check seems to have gone for good now which seems a backwards step to me - anyone know why they have done this?
Fast Track at T4 this morning was exactly that - 2 minutes to get through ^
Fast Track at T4 this morning was exactly that - 2 minutes to get through ^
Aug 25, 2008, 7:28 am
#521
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Queues for all 3 (fast track and 2 normal) security queues. The smarter passenger looks for the one which is shoes-on (middle one today), which moves twice as fast as the others. Of course a shoe-bomber would never think to do that.
Aug 25, 2008, 7:32 am
#522
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
Aug 28, 2008, 4:16 pm
#523
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,063
I am using T5 for the first time today and I have to say it's been a complete pleasure from start to finish. There were no queues for passport check or security. I was welcomed straight into the CCR and had a glass of Bolly '99 in my hand and a plate of bangers 'n' mash in front of me within 5 minutes of ordering them.
I needed to make a Skype call. The free wireless works a dream and supports Skype and Video calls no problem and I was even offered a Cabana so I didn't interrupt anyone else (I have forgotten my attractive headphones / microphone combo!) I am just off for my Elemis treatment...
It has been absolutely excellent so far and I am looking forward to the next time..
I needed to make a Skype call. The free wireless works a dream and supports Skype and Video calls no problem and I was even offered a Cabana so I didn't interrupt anyone else (I have forgotten my attractive headphones / microphone combo!) I am just off for my Elemis treatment...
It has been absolutely excellent so far and I am looking forward to the next time..
Aug 29, 2008, 3:34 pm
#524
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
T5 to T1 transfer
Hi all,
We will fly BA 96 YYZ-LHR on Sept 29, arriving LHR at 12:00pm the next day, connect to BA 486 LRH-BCN at 4:50pm, travel in Club World.
I know we arrive at T5 and depart at T1. We have 4+ hous layover. My plan is to head for the lounge at T5 after clear the immigration to have a bite and a shower. Then make our way to T1 about 2 hours before the departure time and wait for the departure from the lounge at T1.
How long it takes to transfer between T5 and T1, and what is the best way to do it?
We will fly BA 96 YYZ-LHR on Sept 29, arriving LHR at 12:00pm the next day, connect to BA 486 LRH-BCN at 4:50pm, travel in Club World.
I know we arrive at T5 and depart at T1. We have 4+ hous layover. My plan is to head for the lounge at T5 after clear the immigration to have a bite and a shower. Then make our way to T1 about 2 hours before the departure time and wait for the departure from the lounge at T1.
How long it takes to transfer between T5 and T1, and what is the best way to do it?
Last edited by Happy; Aug 29, 2008 at 10:17 pm
Aug 29, 2008, 11:21 pm
#525
Join Date: May 2008
Programs: BA GGL, VS Gold, BD Gold, Flying Blue Platinum, IC RA, Hilton Diamond, Eurostar Carte Blanche
Posts: 2,629
A map is shown here:
https://www.heathrowexpress.com/content.asp?SID={9AAAC1B6-F64B-427C-8FD2-AE573D37F38E}&pageid=96