LHR Terminal 5: FAQ, information and updates
#31
Join Date: Jul 2005
Location: Scotland
Programs: BA Gold, Marriott Lifetime Titanium
Posts: 2,447
I've read a message on pprune that says when T5 opens, people will not be allowed through security with less than 35 minutes to go to their departure time and will then be automatically offloaded from their flight and made to rebook onto a later flight.
Apart from the sheer frustration of having to clear security earlier than the minimum check in times at some other airports, I can see mayhem, chaos, anger and tears here.
Apart from the sheer frustration of having to clear security earlier than the minimum check in times at some other airports, I can see mayhem, chaos, anger and tears here.
#33
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
I've read a message on pprune that says when T5 opens, people will not be allowed through security with less than 35 minutes to go to their departure time and will then be automatically offloaded from their flight and made to rebook onto a later flight.
Apart from the sheer frustration of having to clear security earlier than the minimum check in times at some other airports, I can see mayhem, chaos, anger and tears here.
Apart from the sheer frustration of having to clear security earlier than the minimum check in times at some other airports, I can see mayhem, chaos, anger and tears here.
#34
Join Date: Mar 2004
Location: Newcastle, UK
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Posts: 2,080
#35
Join Date: Jul 2005
Location: London
Programs: Programmes. Please!
Posts: 508
Judging from the trial I was on, anybody reasonably mobile could be at any gate in the main T5 terminal within five minutes of clearing security, and around twelve to thirteen minutes to any gate in the satellite terminal. If you were slow, had lots of kids, weren't much good at reading signs, then I can see those times being doubled, but still, 35 minutes is a bit much.
#36
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
Judging from the trial I was on, anybody reasonably mobile could be at any gate in the main T5 terminal within five minutes of clearing security, and around twelve to thirteen minutes to any gate in the satellite terminal. If you were slow, had lots of kids, weren't much good at reading signs, then I can see those times being doubled, but still, 35 minutes is a bit much.
Dave
#37
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Given it says departure time, and most flights start boarding around 30 minutes prior to departure time, and quite often the doors close five or so minutes prior to departure time, is it unreasonable to expect people to have cleared security five minutes before boarding is due to commence?
Of course, I, and most others would budget to be through security 45 minutes before departure (maybe more at LHR), in order to have a buffer if anything goes wrong. But if things go wrong (tube breaks down, traffic jam, etc) , I want to be able to go through security even 1 minute before departure, run to the gate and hope the flight is delayed by 15 minutes.
#38
Join Date: Jul 2005
Location: London
Programs: Programmes. Please!
Posts: 508
Given it says departure time, and most flights start boarding around 30 minutes prior to departure time, and quite often the doors close five or so minutes prior to departure time, is it unreasonable to expect people to have cleared security five minutes before boarding is due to commence?
Dave
Dave
In any event, if the rule of all check-in closing forty five minutes before departure is transferred to T5, then it'll be pretty academic what time you clear security - unless long security queues are a feature of T5....
#39
Join Date: Sep 2005
Location: BRU
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Posts: 6,856
#40
Join Date: Nov 2000
Location: Sydney, Aus
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Posts: 2,880
I think this is highly unreasonable. I've had a couple of routes "down to the wire" over the years - where I've been getting the same flight regularly. I know exactly how long it will take to get to the airport, and know about how long security will take given time of day. I often don't board until 10 minutes before departure. I can't be bothered waiting ion lounges - I have better things to do with my time !
#41
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
We are talking about reasonable people here. And when it comes to checking in, going through securtiy, and so on, you and I know we can do it, but the average person can't. So they set time limits.
I think that this is just one of those time limits, it won't affect those of us who fly often, it won't affect the infrequent flyers (who will be checking in early enough that it won't matter).
Dave
I think that this is just one of those time limits, it won't affect those of us who fly often, it won't affect the infrequent flyers (who will be checking in early enough that it won't matter).
Dave
#42
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
#43
Join Date: Jul 2005
Location: Scotland
Programs: BA Gold, Marriott Lifetime Titanium
Posts: 2,447
On the contrary. For my runs up to GLA, I time my Heathrow Express to get to T1 45 minutes before departure time and have often passed through security half an hour or so ahead of departure.
#44
Join Date: Jun 2001
Location: London, UK
Posts: 1,095
Don't worry, there won't be any queues. Ah ha ha:
Flight Global
BA says the new facility will have about 100 self-service kiosks and over 90 fast-bag drops, which will be staffed to assist passengers with queries. The goal, says the carrier, is "zero queues"
#45
Join Date: Dec 2007
Programs: British Airways Executive Club, United Mileage Plus & bmi Diamond Club
Posts: 1,427
The Terminal 5 Thread
Okay, so T5 is opening this March. Firstly, I'd like to clear a few things up in my own mind. I invite you to correct me on any of the below;
First Departure: Paris/CDG
First Arrival: Hong Kong
BA Flights being moved across: All European first + Terminal 1 long haul (Hong Kong, Johannesburg, Tokyo, San Francisco - please name the rest)
Terminal 4 Long haul
Terminal 3 Flights: BA Australia flights & some European flights operated by B757s only. NCE, HEL, MAD, BCN, LIS. Please add some more if you know any
All T5 flights will have containerised cargo. T3 won't (perhaps the Aussie flights?) hence the B757 only. Will A320s ever be scheduled to fly ex-T3?
Now some questions;
When & where will the current T3 (& T2) occupants go. I gather that roughly fitting it, Star Alliance will go T1, Skyteam T4 along with the rest of them. Some airlines are staying in T3. Virgin? Singapore? Emirates?
Also, will ALL OneWorld carriers eventually take up residence in T5 when the 2nd satellite is built? I remember reading this a while back (years) but since, it seems that they wont. I'm 90% sure, but just to clarify.
Cheers,
First Departure: Paris/CDG
First Arrival: Hong Kong
BA Flights being moved across: All European first + Terminal 1 long haul (Hong Kong, Johannesburg, Tokyo, San Francisco - please name the rest)
Terminal 4 Long haul
Terminal 3 Flights: BA Australia flights & some European flights operated by B757s only. NCE, HEL, MAD, BCN, LIS. Please add some more if you know any
All T5 flights will have containerised cargo. T3 won't (perhaps the Aussie flights?) hence the B757 only. Will A320s ever be scheduled to fly ex-T3?
Now some questions;
When & where will the current T3 (& T2) occupants go. I gather that roughly fitting it, Star Alliance will go T1, Skyteam T4 along with the rest of them. Some airlines are staying in T3. Virgin? Singapore? Emirates?
Also, will ALL OneWorld carriers eventually take up residence in T5 when the 2nd satellite is built? I remember reading this a while back (years) but since, it seems that they wont. I'm 90% sure, but just to clarify.
Cheers,
Last edited by flyboy777; Jan 10, 2008 at 9:59 am