Official LGW Routes Axed: ABZ, NCE, PRG, KEF, SPU
Nov 27, 2007, 8:57 pm
#16
Join Date: Apr 2001
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It does seem like Iceland is a little diff than the other destinations they canceled. With other dest BA can at leat get you within 'driving' dist of your destination and this BA should reaccompdate the passenger.
It does seem like Iceland is a little diff than the other destinations they canceled. With other dest BA can at leat get you within 'driving' dist of your destination and this BA should reaccompdate the passenger.
Nov 28, 2007, 5:16 am
#17
Join Date: May 2007
Posts: 23
To be honest, I was surprised it lasted as long as it did. Under Rod Eddington's "Future Shape and Size" study undertaken after the events of 9/11/2003, the decision was made to avoid duplication of LHR routes at LGW. As there is a healthy LHR-NCE schedule, I was quite surprised that the LGW-NCE service was allowed to continue, as well as the LGW-FCO, LGW-MAD and LGW-BCN routes!
Nov 28, 2007, 11:45 am
#18
Join Date: Aug 2001
Location: Los Angeles, CA, USA
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If BA doesn't have a reprotection agreement with another OW airline, who in the world would they have one with???
In fact, BA should be able to set up a codeshare to "replace" their own flight (though of course this codeshare would involve a stop which the original didn't). Tho I wouldn't think they should need a codeshare to be able to rebook passengers with existing tickets on BA's Split route...
Nov 28, 2007, 12:20 pm
#19
Join Date: Feb 2004
Location: Cardiff, UK
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Nov 29, 2007, 4:08 pm
#20
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AA (very nicely) told me their hands were tied and I should call BA. Any ideas ow what number I should call from Portugal or europe? Anyone know what my legal rights are?
AA (very nicely) told me their hands were tied and I should call BA. Any ideas ow what number I should call from Portugal or europe? Anyone know what my legal rights are?
Nov 29, 2007, 5:35 pm
#22
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Join Date: May 2004
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Legal rights are, regrettably, minimal. You have been given sufficient notice to render the EU Directive irrelevant and BA would offer you a refund of the cancelled flights. I understand from your thread in the Oneworld forum you are on a DONE fare which is not really much good from a refund perspective.
I'd be very tempted to file a cheap, quick and easy claim for the entire RTW fare at the local Small Claims court and see whether they're willing to risk a legal battle or "meet me in the middle".
Nov 29, 2007, 6:04 pm
#24
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That's my point. But I know it's unlikely that BA (or any other major airline for that matter) would refund the whole fare on a partly-used ticket. Hence the suggestion for a legal claim.
Nov 29, 2007, 10:04 pm
#25
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Does rule 80 apply here?
Do AAs USA rules apply (I bought the tickets from them) or does UK law? Is there any common law that would conver me? It seems that I had a paid confirmed ticket for BA to do something and know they are chosing not to do that something which is end up costing me a lot more.
From another case I heard Germany seems to have such consumer protection laws.
What would be the procedure for BA to endorse a paper ticket to Iceland air?
What BA phone number in Europe should I call (as a OneWorld sapphire)?
Does rule 80 apply here?
Do AAs USA rules apply (I bought the tickets from them) or does UK law? Is there any common law that would conver me? It seems that I had a paid confirmed ticket for BA to do something and know they are chosing not to do that something which is end up costing me a lot more.
From another case I heard Germany seems to have such consumer protection laws.
What would be the procedure for BA to endorse a paper ticket to Iceland air?
What BA phone number in Europe should I call (as a OneWorld sapphire)?
Nov 30, 2007, 4:29 am
#26
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I think in this case AA is operating as a travel agent, so rules specific to AA's operations as an airline (such as rule 80) are unlikely to be enforceable on another airline, for which AA is only acting as the ticket selling agent.
Access to elite phone numbers is not a benefit of oneworld, so I'd probably call the general reservations phone number.
Given you've got a very active thread on this in the oneworld forum, is it really necessary to doublecheck the information you get told on there in this forum? I understand you are upset about what has happened, but until you actually pluck up the courage and speak to BA or AA and hear what they have to say and discuss your options with them, it's really hard to know how much more we can help you, because most of it is speculation until you discuss with BA or AA.
Access to elite phone numbers is not a benefit of oneworld, so I'd probably call the general reservations phone number.
Given you've got a very active thread on this in the oneworld forum, is it really necessary to doublecheck the information you get told on there in this forum? I understand you are upset about what has happened, but until you actually pluck up the courage and speak to BA or AA and hear what they have to say and discuss your options with them, it's really hard to know how much more we can help you, because most of it is speculation until you discuss with BA or AA.
Nov 30, 2007, 6:33 am
#27
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,770
This is terrible news. I have a flight booked LGW-KEF for the end of May bank holiday and now I'm stuffed. In this case I did 2 things I very rarely do: 1. Book so far in advance, 2. Chose BA. Now I'm regretting both. I'm committed to going now so need a new flight. I paid £43 all in one way. Icelandair want £193 for the afternoon flight on the same day and Iceland Express (from somewhere called Stansted) want well in excess of £100. Neitrher have the early arrival of the BA flight (which is why I booked with them in the first place).
I'll have to hope I can get BA to book me on Icelandair (even if the schedule isn't perfect), otherwise I'll have to pay around £150 more or start farting around with extra hotels and flight by flying a day earlier or via some other European city.
I'll have to hope I can get BA to book me on Icelandair (even if the schedule isn't perfect), otherwise I'll have to pay around £150 more or start farting around with extra hotels and flight by flying a day earlier or via some other European city.
Nov 30, 2007, 7:19 am
#28
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Join Date: May 2004
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This is terrible news. I have a flight booked LGW-KEF for the end of May bank holiday and now I'm stuffed. In this case I did 2 things I very rarely do: 1. Book so far in advance, 2. Chose BA. Now I'm regretting both. I'm committed to going now so need a new flight. I paid £43 all in one way. Icelandair want £193 for the afternoon flight on the same day and Iceland Express (from somewhere called Stansted) want well in excess of £100. Neitrher have the early arrival of the BA flight (which is why I booked with them in the first place).
Nov 30, 2007, 9:58 am
#29
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,770
(plus they are at the £100 level anyway).
