pam ann and ba
Oct 4, 2007, 2:51 pm
#1
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Join Date: Mar 2005
Posts: 239
Oct 4, 2007, 3:05 pm
#3
Join Date: Feb 2005
Location: England, though not on purpose.
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Oct 4, 2007, 3:31 pm
#6
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Posts: 5,735
Interesting to see BA embracing the Pam Ann phenomenon so professionally; must have cost a fair bit, but I like the injection of humour she brings.
Will be an interesting no doubt viral campaign to recruit a younger, more dynamic (and no doubt much cheaper) crew.
Nothing beats the professionalism of experienced crewmembers, but there's nothing wrong with a few Mark's or Oliver's to freshen up an otherwise dull Friday night trip home after a long week in some far flung regional hellhole.
Will be an interesting no doubt viral campaign to recruit a younger, more dynamic (and no doubt much cheaper) crew.
Nothing beats the professionalism of experienced crewmembers, but there's nothing wrong with a few Mark's or Oliver's to freshen up an otherwise dull Friday night trip home after a long week in some far flung regional hellhole.
Oct 4, 2007, 8:40 pm
#7
Join Date: Jul 2004
Posts: 1,525
Am I the only one who doesn't find this funny any more? I mean it was funny the first time I saw it under the influence of "specially selected for british airways" miniatures (not mine I hasten to add) in a dodgy nightclub 5 years ago... but seen one seen em all i'm afraid...
Oct 4, 2007, 10:52 pm
#8
Join Date: Aug 2004
Location: UK
Programs: BA Gold
Posts: 1,932
So far in this thread..Yes
Last edited by latitude; Oct 5, 2007 at 12:58 am
Oct 5, 2007, 12:26 am
#9
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Posts: 5,735
Table for one, sir? 
It does suggest BA will be spending quite a bit focussing on recruitment and staff training in the coming year. With European routes allowing a "fresh start" in many ways, I am pleased to see this more approachable side the company coming out in promotions like this, the new "Sydney" advert and thecartoon safety briefing.
It does wrankle a little that money is spent in PR and not in actually quickly resolving the many customer service issues reported on here, simple things like properly manning the lost bags callcentre 24/7, but I suppose training vids like this will lay a solid foundation for the future, and attract and retain the right people at BA.
It does wrankle a little that money is spent in PR and not in actually quickly resolving the many customer service issues reported on here, simple things like properly manning the lost bags callcentre 24/7, but I suppose training vids like this will lay a solid foundation for the future, and attract and retain the right people at BA.
Oct 5, 2007, 12:40 am
#10
Join Date: Jan 2005
Location: 2.18 miles east of 23R at MAN
Posts: 1,042
I was waiting for touch trolley, touch galley
Oct 5, 2007, 1:02 am
#13
Join Date: Aug 2004
Location: UK
Programs: BA Gold
Posts: 1,932
It does wrankle a little that money is spent in PR and not in actually quickly resolving the many customer service issues reported on here, simple things like properly manning the lost bags callcentre 24/7, but I suppose training vids like this will lay a solid foundation for the future, and attract and retain the right people at BA.
THEN, they should spend more money to attract new customers
