Problems with Finnair flights posting to BA EC account?
Jan 14, 2009, 11:35 am
#31
Join Date: Mar 2008
Location: ARN
Programs: Mucci Entry Level, BA Gold, EK Pleb, SK Pleb, QR Pleb
Posts: 3,585
I had a TP-run flight with AY in December, just a few days before my membership year ended. Flights did not register, I called BA and they said I must wait seven days before claiming points/miles. In fact, they said that the computer system wouldn't even allow for claims if the flight was less than 7 days.
Ok, so after 7 days I claimed the points/miles online. Two days later I called BA again and a very helpful lady said that the flights were approved and would show up on my statement within a day. And so they did ^
Normally I'm more patient but this was just two weeks before a long-haul via LHR and I really wanted my gold status to be processed and ready.
Ok, so after 7 days I claimed the points/miles online. Two days later I called BA again and a very helpful lady said that the flights were approved and would show up on my statement within a day. And so they did ^
Normally I'm more patient but this was just two weeks before a long-haul via LHR and I really wanted my gold status to be processed and ready.
May 11, 2009, 7:23 am
#32
Join Date: Dec 2007
Location: MAN, ARN
Programs: BA Gold, BD *S, VS Gold, AFKL Petro Club
Posts: 584
So I flew AY VNO-HEL-ARN at the beginning of April, all on the same ticket number.
Neither flight posted, so I submitted a miles claim online, one for each leg. Two weeks later, I get an email saying the VNO-HEL leg was approved (miles & TPs posted), but the HEL-ARN leg was rejected:
"This journey has already been
claimed and any eligible BA Miles and Tier Points have
already been awarded to your account."
I finally got around to digging up the ticket number again to resubmit a claim for HEL-ARN, but it's rejected the second I hit 'submit', citing "Your claim can not be submitted as a similar is already rejected by the partner".
What should I do now?
Neither flight posted, so I submitted a miles claim online, one for each leg. Two weeks later, I get an email saying the VNO-HEL leg was approved (miles & TPs posted), but the HEL-ARN leg was rejected:
"This journey has already been
claimed and any eligible BA Miles and Tier Points have
already been awarded to your account."
I finally got around to digging up the ticket number again to resubmit a claim for HEL-ARN, but it's rejected the second I hit 'submit', citing "Your claim can not be submitted as a similar is already rejected by the partner".
What should I do now?
May 11, 2009, 9:15 am
#33
Join Date: Mar 2007
Location: Helsinki
Programs: BAEC Gold, TK E, HHonors Gold
Posts: 227
So I flew AY VNO-HEL-ARN at the beginning of April, all on the same ticket number.
Neither flight posted, so I submitted a miles claim online, one for each leg. Two weeks later, I get an email saying the VNO-HEL leg was approved (miles & TPs posted), but the HEL-ARN leg was rejected:
"This journey has already been
claimed and any eligible BA Miles and Tier Points have
already been awarded to your account."
I finally got around to digging up the ticket number again to resubmit a claim for HEL-ARN, but it's rejected the second I hit 'submit', citing "Your claim can not be submitted as a similar is already rejected by the partner".
What should I do now?
Neither flight posted, so I submitted a miles claim online, one for each leg. Two weeks later, I get an email saying the VNO-HEL leg was approved (miles & TPs posted), but the HEL-ARN leg was rejected:
"This journey has already been
claimed and any eligible BA Miles and Tier Points have
already been awarded to your account."
I finally got around to digging up the ticket number again to resubmit a claim for HEL-ARN, but it's rejected the second I hit 'submit', citing "Your claim can not be submitted as a similar is already rejected by the partner".
What should I do now?
Must be something to do with Finnish-Swedish relations
May 11, 2009, 9:21 am
#34
Join Date: Jan 2001
Location: Switzerland
Programs: BA Gold, LH Sen, Bonvoy Plat
Posts: 843
I called BAEC five minutes ago, was asked the ticket numbers and the agent said she will send the information to London again for correction. We shall see...
May 11, 2009, 11:54 am
#35
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,899
Hi,
I'm still waiting for my Business class HEL-HKG-HEL-ARN-LHR flights to post also ( the LHR-HEL legposted quite quickly) -now close to a month since the flghts but I will give it a little while longer before claiming.
Regards
TBS
I'm still waiting for my Business class HEL-HKG-HEL-ARN-LHR flights to post also ( the LHR-HEL legposted quite quickly) -now close to a month since the flghts but I will give it a little while longer before claiming.
Regards
TBS
May 11, 2009, 12:27 pm
#36
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
