OT: Help needed in comparing "surcharges" across airlines for ex-uk flights
Jun 21, 2007, 2:41 pm
#17
Original Poster
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OK, I will get the headline in for those overnight, but not the analysis. That is for another night of fun. I have stuff in the report about refunds and how the refund charges have been raised to deter a claim. Actually, the airline makes a lot more money if you do not fly because they keep all of the money that they would have handed to the airport and government.
Can you give me a quick list of those airlines that offend most in the paid verses award area? I will need "facts" later.
Cheers, it is going well so far!
Moomba, you get free tax and surcharges on all your tickets for life. Or some paracetamol
Jun 21, 2007, 3:06 pm
#18
Moderator, Hilton Honors
Join Date: Nov 2003
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The speed (or rather lack of) of refunding is also used as a deterrent. I know from personal experience that it can take many weeks to get money back. I've heard of others taking months to get their refund.
Sorry I don't have examples ex-UK, as I don't buy tickets ex-UK very often.
Sorry I don't have examples ex-UK, as I don't buy tickets ex-UK very often.
Jun 21, 2007, 5:39 pm
#19
Join Date: Dec 2004
Location: PHL
Programs: BA Gold
Posts: 494
OK, I will get the headline in for those overnight, but not the analysis. That is for another night of fun. I have stuff in the report about refunds and how the refund charges have been raised to deter a claim. Actually, the airline makes a lot more money if you do not fly because they keep all of the money that they would have handed to the airport and government...
Jun 22, 2007, 1:00 am
#21
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
When I cancelled a restricted BA Domestic ticket last weekend, I received an instant refund on the taxes/fees/surcharges which tallied up to £57.40. BA did take a cut of £35.00 from this figure as the cancel online function was not available.
Jun 22, 2007, 3:20 am
#22
Join Date: Jan 2004
Location: AKL via LPL, LHR, MAN and origainally CFN
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there is also Ryanair's priority boarding surcharge which they automatically add if you do not have any bags, and have to search quite dilligently to find the check box to take it off.
P
P
Jun 22, 2007, 4:52 am
#23
Join Date: Apr 2006
Location: MAN
Programs: F
Posts: 2,898
In any case, it is really refreshing to see the depth and diligence with which gov.uk researches its policy decisions. Perhaps tonight we at FT could sort out something else for them - Global Warming, the Middle East or the NHS?
Jun 24, 2007, 8:46 am
#24
FlyerTalk Evangelist
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Without opening a can of worms, is there virtue in comparing the surcharges from other EEA airports? I´m in Switzerland at the moment without access to my files, but I`m sure that my ex-AMS/ZRH flights to the US and South Africa in the past couple of years had far lower supplements than ex-UK (leaving aside fares for the moment).
Jun 24, 2007, 9:07 am
#25
Join Date: Apr 2006
Location: MAN
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Posts: 2,898
I think gov.uk may already be aware of the reason for that ...