T4 update, Sunday 10 Dec - not good!
#16
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,529
what rather surprises me with security checks at lhr is that some queues have to remove shoes and some dont. unless either all are or are not doing the same, this is effectively an optional extra for the punter!!
#17
Join Date: May 2005
Location: UK
Programs: BAEC (Gold), Hilton (Gold)
Posts: 4,168
#18
Original Member
Join Date: May 1998
Programs: One World
Posts: 557
In a news story today about luggage delays in Madrid i found this statement:
"At London Heathrow, Europe's busiest airport by number of travelers, the first bags arrive in about 15 minutes and the last within 31 minutes, said Damon Hunt, a spokesman for BAA Plc, which operates the airport."
........yeah right
#19
Original Poster
Join Date: Jan 2006
Location: London, Sydney
Programs: Muccihood de la Rotisserie Doree, BAEC Gold, SAS Eurobonus basic, Ansett Golden Wing :-(
Posts: 3,114
Flight was fantastic, great food, comfortable bed, crew couldn´t have done more for us. Just 6 pax in F, we shifted from 4EF to 1AK at checkin.
Arrived at GRU. 100 pax without bags, including us. 3 BA staff to handle it, and Brazilians aren´t good at queueing at midnight on a Sunday after an 11 hour flight. No sign of those debit cards I´ve heard about, the girl (Lara, very helpful under trying circumstances) said spend what you need and claim back. Junior´s bag arrived the next morning and was delivered to where we were staying, but now, 3 days later, mine still hasn´t shown - the one with suits and presents for last night´s wedding. NOT HAPPY JAN!! Had to spend half a day hiring suits, shirts shoes etc - could find nothing I wanted to buy here in President Prudente. Went to the wedding in a cheap suit and polyester shirt and sweated profusely. Still, gotta say, had a great time with fabulous people. We are two hours flying time from Sao Paulo now - no idea when my bag will find me. Apparently about 20-50 bags are being sent down each day from London but flights are so full they can´t send it all at once.
I went to the gym the other morning - before I went shopping - all I had to wear was the BA F pajama bottoms and the teeshirt I had flown in. A bit baggy but they did the job.
Bottom line - Poor F service at LHR, great flight, baggage disaster.
Was so much looking forward to my first BA F experience, but as often happens in life, the actuality is a real let down compared to the expectation.
#20
Join Date: Aug 2006
Location: London
Programs: Mucci Grandee (Upgraded), BA Silver, AZ MilleMiglia
Posts: 3,107
Out of interest, I assume you hadn't OLCI'd? Otherwise I thought you couldn't change seats at checkin.
#21
Join Date: Oct 2002
Location: Canberra, ACT, Australia
Programs: QP Life, AA Nothing, QF Bronze
Posts: 946
Got to the desk to pick up boarding pass and explained my mistake, saying that I knew under the new rules I couldn't do anything about it.
Check-in agent said that it was OK - I could make changes up until the boarding pass was printed. So I did!
#23
Original Poster
Join Date: Jan 2006
Location: London, Sydney
Programs: Muccihood de la Rotisserie Doree, BAEC Gold, SAS Eurobonus basic, Ansett Golden Wing :-(
Posts: 3,114