Can't log onto EC

Old Dec 6, 06, 2:43 pm
  #1  
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Can't log onto EC

When I log on to EC on ba.scum I just end up with blank page.

Have I been complaining too much about their useless effing seating policy?

Anyone else having any trouble?
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Old Dec 6, 06, 2:45 pm
  #2  
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Works for me here. I know because I am checking twice a day now to make sure they don't f*!k up my pre-assigned seats (which they "know are very important to me and will only be changed in exceptional circumstances" or some such guff) yet again

Edit: IE6 SP2/WinXP SP2/all hotfixes, some pretty slow hotel WiFi
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Old Dec 6, 06, 2:49 pm
  #3  
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Perhaps it is my ISP who is p1ssing me off even more than BA are of late
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Old Dec 6, 06, 3:07 pm
  #4  
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Originally Posted by Moomba View Post
Perhaps it is my ISP who is p1ssing me off even more than BA are of late
In with anger , out with love ...

Can I suggest asking Pyeinthesky for a website recommendation to help you let out some of that "steam"..............
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Old Dec 6, 06, 3:17 pm
  #5  
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Originally Posted by Moomba View Post
Perhaps it is my ISP who is p1ssing me off even more than BA are of late
deep breath in... and release
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Old Dec 6, 06, 3:22 pm
  #6  
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Originally Posted by Moomba View Post
When I log on to EC on ba.scum I just end up with blank page.

Have I been complaining too much about their useless effing seating policy?

Anyone else having any trouble?
Dear Moomba,

Thank you for your email.

I am concerned to hear of the recent problems you have had trying to log in to ba.com, when travelling with British Airways, especially as you are such a loyal customer to us. However, this is key to the problem. We are doing our best to race to the bottom of the market, and we recognize that the best way to do this is to disenfranchise our most loyal members.

We have implemented a strategy designed to affect the majority of our customers (see here), however we recognise that you are a special case being a OW Emerald in two different programs. Accordingly, our response must be more in depth, and by denying you access to ba.com we feel our objectives will be met more quickly.

We set high standards for every aspect of the British Airways service. So if a customer has been disappointed, as you clearly were, we like to hear from them. You can be certain your comments have been passed on to the managers concerned.

Best regards

A. N. Y. Body
British Airways Customer Relations Gold
Your case reference is:12345678
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Old Dec 6, 06, 3:50 pm
  #7  
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It would not surprise me in the least
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Old Dec 6, 06, 4:25 pm
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Originally Posted by Moomba View Post
It would not surprise me in the least
And that's the scary part, isn't it.
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Old Dec 6, 06, 6:19 pm
  #9  
 
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Originally Posted by Moomba View Post
When I log on to EC on ba.scum I just end up with blank page.
Don't worry, you're not missing anything.
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