Can't log onto EC
Dec 6, 06, 2:43 pm
#1
Original Poster
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,222
Can't log onto EC
When I log on to EC on ba.scum I just end up with blank page.
Have I been complaining too much about their useless effing seating policy?
Anyone else having any trouble?
Have I been complaining too much about their useless effing seating policy?
Anyone else having any trouble?
Dec 6, 06, 2:45 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTG + Platinum, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
Works for me here. I know because I am checking twice a day now to make sure they don't f*!k up my pre-assigned seats (which they "know are very important to me and will only be changed in exceptional circumstances" or some such guff) yet again 
Edit: IE6 SP2/WinXP SP2/all hotfixes, some pretty slow hotel WiFi
Edit: IE6 SP2/WinXP SP2/all hotfixes, some pretty slow hotel WiFi
Dec 6, 06, 3:07 pm
#4
Suspended
Join Date: Sep 2003
Posts: 5,735
Originally Posted by Moomba
Perhaps it is my ISP who is p1ssing me off even more than BA are of late 
, out with love
...Can I suggest asking Pyeinthesky for a website recommendation to help you let out some of that "steam"..............
Dec 6, 06, 3:17 pm
#5
A FlyerTalk Posting Legend
Join Date: Oct 2002
Location: back to my roots in Scotland!
Programs: Tamsin - what else is there to say?
Posts: 47,845
Originally Posted by Moomba
Perhaps it is my ISP who is p1ssing me off even more than BA are of late
Dec 6, 06, 3:22 pm
#6
Join Date: Sep 2004
Location: Europe
Programs: Various
Posts: 3,087
Originally Posted by Moomba
When I log on to EC on ba.scum I just end up with blank page.
Have I been complaining too much about their useless effing seating policy?
Anyone else having any trouble?
Have I been complaining too much about their useless effing seating policy?
Anyone else having any trouble?
Dear Moomba,
Thank you for your email.
I am concerned to hear of the recent problems you have had trying to log in to ba.com, when travelling with British Airways, especially as you are such a loyal customer to us. However, this is key to the problem. We are doing our best to race to the bottom of the market, and we recognize that the best way to do this is to disenfranchise our most loyal members.
We have implemented a strategy designed to affect the majority of our customers (see here), however we recognise that you are a special case being a OW Emerald in two different programs. Accordingly, our response must be more in depth, and by denying you access to ba.com we feel our objectives will be met more quickly.
We set high standards for every aspect of the British Airways service. So if a customer has been disappointed, as you clearly were, we like to hear from them. You can be certain your comments have been passed on to the managers concerned.
Best regards
A. N. Y. Body
British Airways Customer Relations Gold
Your case reference is:12345678
Thank you for your email.
I am concerned to hear of the recent problems you have had trying to log in to ba.com, when travelling with British Airways, especially as you are such a loyal customer to us. However, this is key to the problem. We are doing our best to race to the bottom of the market, and we recognize that the best way to do this is to disenfranchise our most loyal members.
We have implemented a strategy designed to affect the majority of our customers (see here), however we recognise that you are a special case being a OW Emerald in two different programs. Accordingly, our response must be more in depth, and by denying you access to ba.com we feel our objectives will be met more quickly.
We set high standards for every aspect of the British Airways service. So if a customer has been disappointed, as you clearly were, we like to hear from them. You can be certain your comments have been passed on to the managers concerned.
Best regards
A. N. Y. Body
British Airways Customer Relations Gold
Your case reference is:12345678
Dec 6, 06, 6:19 pm
#9
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
Programs: BA Gold; HH Gold; M&M; PS Classic; VV Silver (deceased); BD Silver (deceased).
Posts: 3,567
Originally Posted by Moomba
When I log on to EC on ba.scum I just end up with blank page.
