List of all known issues with ba.com (and related BA Policy)
Aug 2, 2006, 3:40 am
#46
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
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This is a complicated one to explain but simple in practice:
If you look up BA Miles availability for a return flight, you are only shown return flights that occur after the first available outbound flight. This gives you a false impression of availability.
Let's say I look up BA Miles seats in Club from LON to GIG, flying out and back in August. If the first outbound date available is August 15th, ba.com will NOT show me any available return dates before August 15th, even if seats are available. August 1-15th will be automatically greyed out, implying that no seats are free.
BA probably thinks it is being helpful by doing this. However, if I knew that (for example) I could return in Club on August 10th, I may decide to book the outbound leg earlier using BMI Miles, or possibly go out in another class on BA. At present, the only way I would know if there was an award seat coming back on August 10th would be to look for a one-way seat from GIG to LON - then it would show up.
If you look up BA Miles availability for a return flight, you are only shown return flights that occur after the first available outbound flight. This gives you a false impression of availability.
Let's say I look up BA Miles seats in Club from LON to GIG, flying out and back in August. If the first outbound date available is August 15th, ba.com will NOT show me any available return dates before August 15th, even if seats are available. August 1-15th will be automatically greyed out, implying that no seats are free.
BA probably thinks it is being helpful by doing this. However, if I knew that (for example) I could return in Club on August 10th, I may decide to book the outbound leg earlier using BMI Miles, or possibly go out in another class on BA. At present, the only way I would know if there was an award seat coming back on August 10th would be to look for a one-way seat from GIG to LON - then it would show up.
Aug 2, 2006, 3:57 am
#47
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
1) Inability to MFU an open jaw booking.
2) Inability to do an award booking (or MFU a booking) with different classes, eg book an award outward in club, return in first, or MFU a booking outward in WT+, return in club.
2) Inability to do an award booking (or MFU a booking) with different classes, eg book an award outward in club, return in first, or MFU a booking outward in WT+, return in club.
Aug 2, 2006, 3:58 am
#48
Original Poster
Join Date: Dec 2004
Location: LGW / MAN / MAD
Programs: BA/BMI/RZGP Gold, AA/Amex Plat, IC Plat RA, HH Diamond, VS Silver
Posts: 3,511
Originally Posted by Raffles
If you look up BA Miles availability for a return flight, you are only shown return flights that occur after the first available outbound flight. This gives you a false impression of availability.
Aug 2, 2006, 4:05 am
#49
Original Poster
Join Date: Dec 2004
Location: LGW / MAN / MAD
Programs: BA/BMI/RZGP Gold, AA/Amex Plat, IC Plat RA, HH Diamond, VS Silver
Posts: 3,511
Originally Posted by Smirnoff
1) Inability to MFU an open jaw booking.
2) Inability to do an award booking (or MFU a booking) with different classes, eg book an award outward in club, return in first, or MFU a booking outward in WT+, return in club.
2) Inability to do an award booking (or MFU a booking) with different classes, eg book an award outward in club, return in first, or MFU a booking outward in WT+, return in club.
Have added both.
Aug 2, 2006, 4:20 am
#50
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Join Date: Dec 2004
Posts: 11,924
Originally Posted by schofs
I think 2) relates to paid-for bookings too.
This of course doesn't work if the lower cabin (which you don't want anyway) is full. And doesn't IIRC work with open jaw bookings, or any kind of booking made though the One Way and Multi City option. It only works for a simple return on the Book Return Flights page. And then, not always.
Aug 2, 2006, 4:21 am
#51
Original Poster
Join Date: Dec 2004
Location: LGW / MAN / MAD
Programs: BA/BMI/RZGP Gold, AA/Amex Plat, IC Plat RA, HH Diamond, VS Silver
Posts: 3,511
Originally Posted by Smirnoff
Except that you can - sometimes - price it up in the same class, and then request a one way upgrade to the next cabin.
This of course doesn't work if the lower cabin (which you don't want anyway) is full. And doesn't IIRC work with open jaw bookings, or any kind of booking made though the One Way and Multi City option. It only works for a simple return on the Book Return Flights page. And then, not always.
This of course doesn't work if the lower cabin (which you don't want anyway) is full. And doesn't IIRC work with open jaw bookings, or any kind of booking made though the One Way and Multi City option. It only works for a simple return on the Book Return Flights page. And then, not always.
Aug 2, 2006, 5:27 am
#52
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,227
a very minor one
but which irritates the cr*p out of me:
The whole website now has been nicely updated with the new look, tidy san serif font, etc. But whenever the system is checking something (flight options, EC details, etc) you get:
Please wait while we retrieve your search results.
In inconsistent Times New Roman.
Arrgghhh ! It just looks terrible. Please someone edit the darn thing.
[off to take medicine]
The whole website now has been nicely updated with the new look, tidy san serif font, etc. But whenever the system is checking something (flight options, EC details, etc) you get:
Please wait while we retrieve your search results.
In inconsistent Times New Roman.
Arrgghhh ! It just looks terrible. Please someone edit the darn thing.
[off to take medicine]
Aug 2, 2006, 5:32 am
#53
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
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Originally Posted by StewieMac
In inconsistent Times New Roman.
Aug 2, 2006, 11:37 am
#54
Join Date: Jul 2005
Programs: MUCCI Classe des Flatteurs Preferes, LH SEN, BA silver, IHG Plat Amb, Accor Plat
Posts: 962
Unable to change booking online
Booked a flight from France to Scotland with a connection at LGW. I can't change or upgrade this booking online.
Is this an isolated problem with this booking or an issue with having connecting flights including a UK domestic?
Also, would be good to be able to book European sectors CE I-class and the connecting UK domestic sectors cheap as possible. A business class lowest fare search for my above itinerary was very expensive because the domestic sector is not the cheapest posssible.
Thanks for compiling this list.
We regret that it has not been possible to retrieve the full itinerary details required to enable you to change your booking on ba.com. Please contact your local British Airways office.
Also, would be good to be able to book European sectors CE I-class and the connecting UK domestic sectors cheap as possible. A business class lowest fare search for my above itinerary was very expensive because the domestic sector is not the cheapest posssible.
Thanks for compiling this list.
Aug 3, 2006, 2:37 am
#56
Original Poster
Join Date: Dec 2004
Location: LGW / MAN / MAD
Programs: BA/BMI/RZGP Gold, AA/Amex Plat, IC Plat RA, HH Diamond, VS Silver
Posts: 3,511
Originally Posted by bounty
one for the wishlist, if it hasn't made in in under the new OLCI (my last flight was the 27/7, so apologies if this works by now) - PYOB in Firefox please
(even though PYOBP is against my religion
)
Aug 3, 2006, 3:10 am
#58
Original Poster
Join Date: Dec 2004
Location: LGW / MAN / MAD
Programs: BA/BMI/RZGP Gold, AA/Amex Plat, IC Plat RA, HH Diamond, VS Silver
Posts: 3,511
Originally Posted by Pyeinthesky
And as I previously stated change seat at OLCI works in Safari now ^
