No hot towel
Apr 19, 2006, 5:37 am
#16
Join Date: Mar 2005
Location: 13,278 Feet and Climbing
Programs: BAEC Blue, British Airways ID, Lloyds TSB Visa Debit Card
Posts: 1,217
Originally Posted by Smirnoff
How can you possibly trust an airline that can't get the temperature of its wet towels right? 
^
Apr 19, 2006, 6:45 am
#17
Join Date: Jun 2004
Location: SCL, MCT, LGW and a variety of 1W lounges in between.
Programs: BA Mucci (Seigneur et Ingenieur des Appareils Volants (Gold)), QF (WP and LTG), AA EXP, GF Gold
Posts: 3,931
When are BA going to introduce a low calorie and less chewy version of the pre-dining experience? I refuse to eat the damn thing unless I have been told that there is salmon on the menu in CE. I see many other passengers do likewise. Obviously the crew cannot stand them either as I always see the crew handling them with tongs and never sitting around eating them on longer flights.
On a recent poll of 3 passengers in Club Europe, not one passenger ate the whole towelette. I do prefer the ones with lemon.
Ah, the man with the white coat is coming again. Please excuse me for a short while. Ah, and the BA pyjamas that lace up at the back...
On a recent poll of 3 passengers in Club Europe, not one passenger ate the whole towelette. I do prefer the ones with lemon.
Ah, the man with the white coat is coming again. Please excuse me for a short while. Ah, and the BA pyjamas that lace up at the back...
Apr 19, 2006, 7:21 am
#18
Original Poster
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,068
Tits,
Thanks for confirming that hot towels should have been handed out. I was not sure if I should have asked, because I was worried I would have been looked at in a funny fashion by the cabin crew.
I'll be doing a few more CE jaunts back to London in the next couple of months (to build up to my Gold), so will report back on the hot towel situation.
Thanks for confirming that hot towels should have been handed out. I was not sure if I should have asked, because I was worried I would have been looked at in a funny fashion by the cabin crew.
I'll be doing a few more CE jaunts back to London in the next couple of months (to build up to my Gold), so will report back on the hot towel situation.
Apr 19, 2006, 7:25 am
#19
Join Date: Mar 2005
Location: 13,278 Feet and Climbing
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Posts: 1,217
I'm speaking from a Worldwide point of view. I've never been on Eurofleet so have absolutely no idea how their service runs, but perhaps one of my colleagues here could enlighten us (I'm sure atleast one of them has done shorthaul before).
Apr 19, 2006, 8:06 am
#20
Join Date: Aug 2005
Posts: 20
Originally Posted by Tits McGhee
I'm speaking from a Worldwide point of view. I've never been on Eurofleet so have absolutely no idea how their service runs, but perhaps one of my colleagues here could enlighten us (I'm sure atleast one of them has done shorthaul before).
Apr 19, 2006, 8:24 am
#21
Original Poster
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,068
Originally Posted by flyer83
Its a difficult one on a Jersey, if there is a very high club load there just wont be time either on the ground or during the flight (average time we can atctually complete the service in is 20 mins - last JER I did had 45 passengers in club....) However with a low load a lot will do it on the ground. We do try our best to do them but if something has to go to fit everything else in towels are the most likely to be taken out of the service.
Jun 19, 2006, 8:39 am
#22
Join Date: May 2003
Location: Bucks, UK. BA Gold, VS Gold, SPG Platinum etc., etc.
Posts: 44
I actually feel slightly self concious complaining about this, but yesterday I flew F from LHR-SFO and didn't get a hot towel at any time during the flight. I will admit that I was slightly distracted, and didn't realise the oversight until it was too late (coming in to land), but it seems an extraordinary ommission, particularly in F, never mind J (where I have occassionally found it also hit and miss whether it happens).
Am I being precious complaining about this? It does help to remove a little of the Eau de Boeing before continuing with your day.
Am I being precious complaining about this? It does help to remove a little of the Eau de Boeing before continuing with your day.
Jun 19, 2006, 8:42 am
#23
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Originally Posted by sleepyandgrumpy
Am I being precious complaining about this? It does help to remove a little of the Eau de Boeing before continuing with your day.
Jun 19, 2006, 9:09 am
#25
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
Originally Posted by More Champagne Sir?
Are you sure you're not Mrs Smirnoff? Do you prefer Chanel No 5 or perhaps something fancier for your precious skin?
Jun 19, 2006, 9:16 am
#26
Join Date: Jun 2001
Posts: 3,140
Originally Posted by Smirnoff
And why is it that they are sometimes lukewarm, yet at other times, so hot that they take a layer of skin off.
This inconsistency is totally monstrous.
This inconsistency is totally monstrous.
Originally Posted by Tits McGhee
Another thing I like to do, just to give you guys a treat, is put some lemon in with the water when it's poured over the towels. Makes them very, very refreshing!
Boo
Jun 19, 2006, 9:51 am
#27
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 11,924
Originally Posted by AJLondon
Nah, he/she just uses that lemon dressing from CE/CW to lather up with.
I'm still trying to convince these guys to come out with a lemon dressing range.
Jun 19, 2006, 10:17 am
#28
Join Date: Jun 2006
Posts: 133
You're supposed to give out hot towels first thing after you begin cabin service and then again at the top of descent. They usually are prescented with lemony old women's clean undies smell and as already mentioned all you do is pour about 2 cups of water from the beverage maker onto them, press them down (with the cup) to squeeze the water through and then flip up the triangular bits (again with the cup) so they are easier to pick up from the tray.
As there is very little science involved in their creation, and if you're on a quick flight it's hard to get things done in time, so regulating the temperature of each individual towel isn't really possible.
Hot towel?
As there is very little science involved in their creation, and if you're on a quick flight it's hard to get things done in time, so regulating the temperature of each individual towel isn't really possible.
Hot towel?
Jun 19, 2006, 10:24 am
#29
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
What is it about the service in First in and out of SFO that attracts so much dissatisfaction here?
Back on topic, thing I appreciate the most about the hot towel run is the opportunity it gives to wipe the newsprint from my finger tips. Best to do this after dabbing face
Back on topic, thing I appreciate the most about the hot towel run is the opportunity it gives to wipe the newsprint from my finger tips. Best to do this after dabbing face
Jun 19, 2006, 10:28 am
#30
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,174
Originally Posted by GBBoi
You're supposed to give out hot towels first thing after you begin cabin service and then again at the top of descent. They usually are prescented with lemony old women's clean undies smell and as already mentioned all you do is pour about 2 cups of water from the beverage maker onto them, press them down (with the cup) to squeeze the water through and then flip up the triangular bits (again with the cup) so they are easier to pick up from the tray.
As there is very little science involved in their creation, and if you're on a quick flight it's hard to get things done in time, so regulating the temperature of each individual towel isn't really possible.
Hot towel?
As there is very little science involved in their creation, and if you're on a quick flight it's hard to get things done in time, so regulating the temperature of each individual towel isn't really possible.
Hot towel?
Now leaving the fascination of such matters - I would advise the OP that there are now 3 crew members to provide service on a very short sector. I very much doubt that anyone was sitting around doing nothing.
Hot towels should be hot - but if the brewers have not been on long they won't be. I have to say if anything gets forgotten - that usually does. It shouldn't but it does.
Smirnoff my Love - I would love to do your next face mask. Please.