Grrrr Moscow

Old Oct 18, 05, 2:39 am
  #76  
 
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this was my first ever post on FT back in 2003 - so nothing changes! :

BA service from Moscow - (or lack of service)
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I live in Moscow and fly regularly back to London. This is a really expensive route (GBP 1600 in business) and yet the service is getting worse and worse. There are 2 flights - both evening ones - the second one has averaged an hour late consistently in the last 2 months - and often more - today for example is estimated 2.5 hours late and yesterday was 1.5. The situation is so bad, that our travel dept is recommending people to fly Aeroflot! Does anyone have an idea of why things have got so bad since they moved from SVO to DME. I called BA here, but they said they would not discuss on the phone!
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Old Oct 19, 05, 1:46 am
  #77  
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Originally Posted by chalf
Unless yet another pronouncement has recently been made, my understanding is that this only applies to work permissions/work visas. Nothing has changed with respect to the standard multiple entry business visas (which have always formally required an HIV test, though seemingly not enforced when issued in the UK).

They did relax the requirement that such tests be conducted at state-run clinics.
I will find out next week when our Russian visa person returns. Will let you know the outcome.
 
Old Oct 19, 05, 2:27 am
  #78  
 
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We got six month multi entries back in March and they dropped the HIV testing requirement (at least for the six month visas with stay < 90 days).

If they bring it back then it's back to single entries.
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Old Oct 19, 05, 4:54 am
  #79  
 
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Originally Posted by irmster
this was my first ever post on FT back in 2003 - so nothing changes! :

BA service from Moscow - (or lack of service)
--------------------------------------------------------------------------

I live in Moscow and fly regularly back to London. This is a really expensive route (GBP 1600 in business) and yet the service is getting worse and worse. There are 2 flights - both evening ones - the second one has averaged an hour late consistently in the last 2 months - and often more - today for example is estimated 2.5 hours late and yesterday was 1.5. The situation is so bad, that our travel dept is recommending people to fly Aeroflot! Does anyone have an idea of why things have got so bad since they moved from SVO to DME. I called BA here, but they said they would not discuss on the phone!
It's because they're incredibly greedy

They won't pay for crews to overnight in Moscow - unlike carriers such as Aeroflot (which is obivously based there, so it's easier for them) or Swiss.

This means that they are desprately scrambling to get the aircraft in to DMe, on to the gate and then out back to London as quickly as possible. Given the weather, distances involved, plus the simple fact that this is Russia, there are often significant delays which mean that the outbound schedule for the second flight of the day is totally unreliable.

If BA had greater turnaround times at DME then they'd have a bigger "buffer" in the event of delays to the inbound aircraft. They could also maybe operate an evening service from London, flying back from Moscow in the mornings. This would obviously involve putting crew up overnight - with attendant cost - which presumably is why BA won't do it.

The long flight and quick turn-around is presumably why the crew all hate this flight so much and are surly beyond belief to their customers. The customer, meanwhile, gets totally ripped off for lousy service, regular delays and inedible food.

What we need is some competition!
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Old Oct 19, 05, 5:13 am
  #80  
 
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Originally Posted by AndrewC
What we need is some competition!
You've already got it. Not to mention SU and UN operating non-stop there's a whole range of connecting possibilities. Whilst it may annoy you that BA operate less than ideal aircraft at less than ideal times, there's a whole range of options.

Looking at it from BA's position, why should they change the operations - everyone seems to be agreed that the route is the proverbial gold mine for BA.
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Old Oct 19, 05, 6:01 am
  #81  
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Originally Posted by phillipas
You've already got it. Not to mention SU and UN operating non-stop there's a whole range of connecting possibilities.
There is no REAL competition, in terms of direct services on a top quality airline. That's the point. And that's how BA get away with it.

If VS or BD (with business class) came in, BA would be forced to imrpove the service or slash the fares. But until that happens... it can put on tha crappiest planes and charge the earth, and we keep paying....
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Old Oct 19, 05, 6:03 am
  #82  
 
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Originally Posted by phillipas
You've already got it. Not to mention SU and UN operating non-stop there's a whole range of connecting possibilities. Whilst it may annoy you that BA operate less than ideal aircraft at less than ideal times, there's a whole range of options.
.
not if you want to avoid SVO!! Then it's BA, LX or UN and the UN flight is not known to be too reliable.
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Old Oct 19, 05, 6:26 am
  #83  
 
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Originally Posted by irmster
not if you want to avoid SVO!! Then it's BA, LX or UN and the UN flight is not known to be too reliable.
Fair point, but in many ways it still all comes out in the mix... quality of the airline, price, connection issues, airport served.

As an interesting option - what international carriers still fly into SVO1, I did it a couple of times (with TE) and the arrival was pretty painless.
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Old Oct 19, 05, 6:53 am
  #84  
 
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Originally Posted by phillipas
Fair point, but in many ways it still all comes out in the mix... quality of the airline, price, connection issues, airport served.

As an interesting option - what international carriers still fly into SVO1, I did it a couple of times (with TE) and the arrival was pretty painless.
I don't think there are any Int flights into SVO1, other than a few ex-USSR places, and even most of those are in SVO2. You def do not want to fly out of SVO1!!
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Old Oct 19, 05, 6:59 am
  #85  
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Originally Posted by phillipas
As an interesting option - what international carriers still fly into SVO1, I did it a couple of times (with TE) and the arrival was pretty painless.
SU from Bukharest (Aeroflot)
TE from Vilnius (Lithuanian)
VV from Kiev (Aerosvit)
4L from Astana (Air Alma)
4L from Almaty (Air Alma)
B2 from Minsk (Belavia)
6Q from Bratislava (??)
RS from Istambul (??)

Thats all I can see on the Sheremetyevo-1 departures board. Not sure who 6Q and RS are, may be cargo operations.
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Old Oct 19, 05, 9:32 am
  #86  
 
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Originally Posted by AndrewC
It's because they're incredibly greedy

They won't pay for crews to overnight in Moscow - unlike carriers such as Aeroflot (which is obivously based there, so it's easier for them) or Swiss.

This means that they are desprately scrambling to get the aircraft in to DMe, on to the gate and then out back to London as quickly as possible. Given the weather, distances involved, plus the simple fact that this is Russia, there are often significant delays which mean that the outbound schedule for the second flight of the day is totally unreliable.

If BA had greater turnaround times at DME then they'd have a bigger "buffer" in the event of delays to the inbound aircraft. They could also maybe operate an evening service from London, flying back from Moscow in the mornings. This would obviously involve putting crew up overnight - with attendant cost - which presumably is why BA won't do it.

The long flight and quick turn-around is presumably why the crew all hate this flight so much and are surly beyond belief to their customers. The customer, meanwhile, gets totally ripped off for lousy service, regular delays and inedible food.

What we need is some competition!
Just on the Crew note from what i have been told is that if anything happen to us down route , then their is not the right medical and other supplies that we need as standard. But i only done a their and back so correct me if i am wrong! I would not think it the cost but saftey of the crew!
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Old Oct 19, 05, 10:18 am
  #87  
 
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OK, here's the figures for BA 875 arrivals back at Heathrow for August (due 2205).

31 flights.

Early - 5
0-20 late -16
20-40 late - 5
40-60 late - nil
over 60 late - 3
cancelled - 2

Two of the three "over 60s" had left Heathrow over 60 minutes late on the outward trip as well.

All seems to show room for improvement, but not quite as bad as being painted.
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Old Oct 19, 05, 10:28 am
  #88  
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OK -

I have to go back to Moscow on the 12th of Dec, I am getting pushed towards AeroFlop as the price difference is so large & I am not keen.
The Ilushian Shed I flew last time has given me a bad memory of the flop.

I am toying with the idea of Finnair (teirs please )

I am a mere econ traveller & I can't see where I can confirm the flight classes on expedia nor the Finnair website.

Any tips for me?

800 quid econ with BA is a little much to swallow, especialy with the flop at around 400.

Help me


I don't wanna fly in a plane where you can see through the carpets.
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Old Oct 19, 05, 10:35 am
  #89  
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Originally Posted by stoney
I have to go back to Moscow on the 12th of Dec, I am getting pushed towards AeroFlop as the price difference is so large & I am not keen.

I don't wanna fly in a plane where you can see through the carpets.
Well you won't want to fly on BA's 767 flying the DME route then!

For Finnair, look at www.opodo.co.uk. They have economy returns for 343.50 incl tax, going out on 12th Dec. You actually fly on BA (with an AY code) at 11.25, and connect to SU (on a new Airbus, also with an AY code), arrive at 20.30.

The fare works of you stay over a Sat night or not. The return flight is at 12.50 (AY to Helsinki, connecting to AY) or at 15.10 (SU to Helsinki, BA to LHR, all with AY codes)
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Old Oct 19, 05, 10:37 am
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Originally Posted by simon_n10
For Finnair, look at www.opodo.co.uk. They have economy returns for 343.50 incl tax, going out on 12th Dec. You actually fly on BA (with an AY code) at 11.25, and connect to SU (on a new Airbus, also with an AY code), arrive at 20.30.
Will it earn tier points though?
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