If you have problems with OLCI this may help
Oct 2, 2003, 1:23 am
#1
Original Poster
Join Date: Feb 2000
Location: Edinburgh
Programs: Still a lowly Blue with BA but inching towards Bronze. Managed to get to KLM Silver!
Posts: 4,308
If you have problems with OLCI this may help
http://In my thread here I detailed the problems I was getting with OLCI for an award booking made on-line. Last week I made four bookings: EDI-LHR, LHR-MAN, MAN-SOU, SOU-EDI. It seems something was functioning incorrectly on ba.com last because all four bookings gave me the same problems.
When I tried to check-in on Sunday night I got the same message, "Your booking is not complete, yada, yada, yada...." I called EC Sales and described the problem. This time the agent "Revalidated" my booking. I have no idea what this means but when I went back OLCI - "Bingo" - I was able to check-in.
When I hit the same problem on Tuesday evening for my remaining two bookings I called EC Sales again and asked then to "revalidate" the bookings. Once again I was able to check-in without any further problems.
Whether this is a fix for all OLCI booking related problems I have no idea, but I know it worked for me.
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Gaza's oneworld & Star Alliance Round the World Information Pages - www.rtw-info.co.uk
When I tried to check-in on Sunday night I got the same message, "Your booking is not complete, yada, yada, yada...." I called EC Sales and described the problem. This time the agent "Revalidated" my booking. I have no idea what this means but when I went back OLCI - "Bingo" - I was able to check-in.
When I hit the same problem on Tuesday evening for my remaining two bookings I called EC Sales again and asked then to "revalidate" the bookings. Once again I was able to check-in without any further problems.
Whether this is a fix for all OLCI booking related problems I have no idea, but I know it worked for me.
------------------
Gaza's oneworld & Star Alliance Round the World Information Pages - www.rtw-info.co.uk
