Valldata

Old Sep 18, 03, 1:07 pm
  #1  
NFH
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Join Date: Dec 2002
Location: London (LCY)
Programs: BA blue, Hilton gold, Marriott gold, IHG plat, Meliá gold, Radisson gold, Hyatt disc, AmexPlat
Posts: 915
Valldata

When BA Miles have failed to appear on my account for hotel stays, I've started e-mailing the hotels and prompting them to sort it out rather than going through the hassle of faxing invoices to BA. This seems to work quite well on the whole and has produced some quick results.

When I did this recently, the hotel replied by e-mailing Valldata (valldata.co.uk) who seem to be involved with processing BA Miles. What exactly is Valldata's role? Do they process BA Miles on behalf of BA or on behalf of the hotels?

What is the most usual cause of BA Miles failing to reach one's EC account? Is it because the hotel can't be bothered to send the mileage?
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Old Sep 18, 03, 1:43 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Sep 2000
Posts: 37,486
If I am not mistaken Valldata only processes miles for LeMeridien hotels in the UK...

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
In the event that members have not received their frequent flyer miles, please contact the Frequent Flyer Helpdesk by email [email protected] or by fax on +44 (0) 1225 709689. Members will be asked to send in a copy of the original invoice together with their frequent flyer membership number and the airline name in order to validate the claim.
</font>
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Old Sep 18, 03, 2:27 pm
  #3  
C
 
Join Date: Apr 2003
Programs: BA Lifetime Gold
Posts: 87
ScottC - if you really knew that I am impressed! If you're making fun of the rest of us, then that's a good joke!

How the hell do you know something like that? It's one thing knowing everything about upgrades or premier cards, but electronic processing firms for hotel chains related to BA...
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Old Sep 18, 03, 2:47 pm
  #4  
NFH
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Join Date: Dec 2002
Location: London (LCY)
Programs: BA blue, Hilton gold, Marriott gold, IHG plat, Meliá gold, Radisson gold, Hyatt disc, AmexPlat
Posts: 915
Yes, it was Le Méridien, but not in the UK.
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