Contact Info for BA
I have tried to find an email address on the BA website because I want to email them a complaint based on two segments I took with them last week. The first was Paris - London. Two of my three pieces of luggage didn't show up. The second was London - Miami. Flight arrived three hours late resulting in me missing the last connection of the day. First of all, is BA always this bad? I have never used them before. Secondly, where can I find an email address for them. I rang customer service twice, and they said they didn't have one. The website didn't appear to have one either. Thanks for your help!
Aussiemate |
Email feedback has been integrated into the "AskBA" section.
dnw |
Other contact info:
Customer Relations 08457 799 977 Fax 0208 759 4314 Write To (BA Sales): P.O. Box 5619 Sudbury Suffolk CO10 2PG Write To (BA Exec Club): P.O. Box 111 Sudbury Suffolk CO10 6FB Handy numbers for lost luggage: LHR T1 020 8562 9898 LHR T4 020 8562 9244 LGW 01293 666359/60 MAN 016 1489 2423 /2636 /2637 GLA 014 1207 9162 /9018 EDI 013 1344 3255 NCL 019 1286 0966 x4427 BFS 02894 422888 X4017 DUB 01 8866747 (Aer Lingus) 01 8144971 (British Midlands) ORK 021 327112/138 (Aer Lingus) SNN 061 709325/6 (Aer Lingus) Servisair 01 8144881 (Rep of Ireland only) Lost Property on aircraft 0870 242 4747 Baggage Helpline (24hrs) 08457 222 767 Blue Card Holders and BA Miles 0845 77 222 77 |
Does anyone have a snail-mail address for Rod Eddington's office? I had a trawl of the BA site but couldn't find it.
Thanks in advance |
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MatthewClement: Does anyone have a snail-mail address for Rod Eddington's office? I had a trawl of the BA site but couldn't find it. Thanks in advance</font> |
At least if you go through the CEO's office you know you'll get an answer, rather than getting 'lost in the mail'. Often you'll get a more generous response, too.
And if you're feeling really kind then you can send a note of thanks when something has been well resolved. If you're lucky you'll get a personal reply and vintage champagne, or further compensation. Not from BA, though! Why is is that when they offer compensation they say that it will be 'held on file' but give no details of how to calim it? My private saga is ongoing. Write to Rod Eddington at Waterside, you'll get a response. |
PS the Waterside address I used is:
British Airways Waterside PO Box 365 Harmondsworth UB7 0GB |
All times are GMT -6. The time now is 12:01 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.