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#4
Original Member
Join Date: May 1998
Location: Cambridge, MA
Posts: 1,433
heehee... (sorry Nick...) you may have to call more than once. I did.
I did a little digging around when I was at home over the weekend, and it seems to have taken a combination of a letter, calling them and e-mailing them before they switched from my old e-mail address to my current one. BA reps are generally very well-meaning, but requests are not always interpreted as intended. Another example is my request for an updated handbook, which has yet to arrive. I did, however, receive a duplicate membership card, which I hadn't asked for... and my replacement bag tags finally arrived, after (I think) the third request - they sent bag tags to the gardener the first time *I* asked for new ones.
Be patient, they will eventually get it right
baobab
[This message has been edited by baobab (edited 10-29-1999).]
I did a little digging around when I was at home over the weekend, and it seems to have taken a combination of a letter, calling them and e-mailing them before they switched from my old e-mail address to my current one. BA reps are generally very well-meaning, but requests are not always interpreted as intended. Another example is my request for an updated handbook, which has yet to arrive. I did, however, receive a duplicate membership card, which I hadn't asked for... and my replacement bag tags finally arrived, after (I think) the third request - they sent bag tags to the gardener the first time *I* asked for new ones.
Be patient, they will eventually get it right
baobab
[This message has been edited by baobab (edited 10-29-1999).]
#5
Join Date: May 1999
Location: New York,NY USA
Posts: 1,481