Ridiculous cabin baggage allowance (Finnair for BA)
Sep 23, 23, 10:44 am
#1
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Ridiculous cabin baggage allowance (Finnair for BA)
BA633 Athens to LHR tonight is operated by Finnair. Checking in the agent insisted that Finnair only allows cabin baggage up to 7kg. My bag weighing 10kg is not allowed as cabin luggage, even in Club Europe. As my only bag it contains valuables such as laptop, keys, wallet, a battery charger pack, dress watch, and things I want in the flight such as cables and a book. So now my Club Europe experience involves carrying these items in a plastic bag
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
Sep 23, 23, 10:49 am
#2
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It’s not an AY flight tho and AY’s carry on allowance is 10kg in any case. (Edit: in fact I think it may be 12kg having increased in Jun?)
easy to say I know, but you should have stood your ground as the check in agent was quite simply wrong. Certainly complain about this.
easy to say I know, but you should have stood your ground as the check in agent was quite simply wrong. Certainly complain about this.
Last edited by KARFA; Sep 23, 23 at 10:56 am
Sep 23, 23, 10:50 am
#3
Join Date: Dec 2007
Posts: 3,351
BA633 Athens to LHR tonight is operated by Finnair. Checking in the agent insisted that Finnair only allows cabin baggage up to 7kg. My bag weighing 10kg is not allowed as cabin luggage, even in Club Europe. As my only bag it contains valuables such as laptop, keys, wallet, a battery charger pack, dress watch, and things I want in the flight such as cables and a book. So now my Club Europe experience involves carrying these items in a plastic bag
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
Just because the aircraft is leased in from Finnair has zero bearing on the baggage policy (which is a BA one and not a AY one).
Sep 23, 23, 11:16 am
#4
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We had discussion about it for a while (without going DYKWIA) and he was insistent that anything over 7kg was going to be checked and that they had been told to weigh all hand luggage. It was clearly an argument I wasn't going to win, regardless of actual facts
Sep 23, 23, 11:26 am
#7
Join Date: Dec 2007
Posts: 3,351
Show them the luggage allowance policy on the BA website. It can be done in a proactive way without making demands. Ultimately this comes down to a contracted in handling agent (probably on minimal wage with minimal awareness and training and probably little inclination to search for themselves) enforcing incorrect policy. Who knows they may just be towing the line and communicating incorrect information given to them by their equally underpaid, undertrained line manager.
Sep 23, 23, 11:35 am
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Sep 23, 23, 12:02 pm
#9
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If presented that shambolic situation I would have been inclined to remove my professional photo gear and hang it all around my neck and tell them "Now it's going aboard as jewelry."
Last edited by Pigeon49; Sep 23, 23 at 12:18 pm
Sep 23, 23, 12:06 pm
#10
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...although... I had an AA booked FCO-LHR flight that became a Finnair operated BA flight. AA cancelled the codeshare on that flight 'since they have no codeshare agreement with AY' and rebooked me on a flight the next day.
Sep 23, 23, 12:31 pm
#11
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Everyone has boarded - I saw maybe four small cases on wheels. Must be the most lightly loaded cabin baggage load
in recent BA history. A320 with 35kg storage bins. The baggage carousel is going to be busy
Bizarre
in recent BA history. A320 with 35kg storage bins. The baggage carousel is going to be busy
Bizarre
Sep 23, 23, 12:32 pm
#12
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if your BA operated flight had been changed to a Air Belgium wetlease to ORD, would AA have said they dont have a wetlease with AB? Just shows how stupid their reasoning is.
Sep 23, 23, 1:04 pm
#13
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BA633 Athens to LHR tonight is operated by Finnair. Checking in the agent insisted that Finnair only allows cabin baggage up to 7kg. My bag weighing 10kg is not allowed as cabin luggage, even in Club Europe. As my only bag it contains valuables such as laptop, keys, wallet, a battery charger pack, dress watch, and things I want in the flight such as cables and a book. So now my Club Europe experience involves carrying these items in a plastic bag
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
The 40 seat prop plane from Milos to Athens with tiny overhead space accepted 12kg bags in the cabin
What the hell is Finnair doing?
Sep 23, 23, 5:11 pm
#14
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Sep 23, 23, 7:37 pm
#15
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Whilst I agree that it shouldnt be necessary, as BA policy should be what take precedence here unless it was a stipulation in the wet lease contract and pax informed well in advance (and given opportunity to change/refund), pragmatically, it would help if one is in J and ones bag weighed 10kg as was the case here.
