Ex EU returning flight delays - how do I negotiate?
Sep 17, 23, 10:16 am
#1
Original Poster
Join Date: Apr 2009
Location: UK
Programs: BA Silver, CAMRA
Posts: 1,253
Ex EU returning flight delays - how do I negotiate?
I’m on an ex EU OSL - LHR - SIN retuning the same way . I have bags so I don’t have a B2B option on the return.
My SIN - LHR - OSL return has a tight connection (65 minutes). QF1 is often late >40 minutes so the chances of missing the connection are high.
When QF1 departs from SIN I’ll know the situation. If it is clear that i’ll miss the connection Qantas are likely to book me on the next flight to OSL. This is no good to me because this will be on the same aircraft as my return positioning flight from OSL and I have bags and can’t do B2B.
Can I insist on leaving the itinerary at LHR, if so, what is the diplomatic language used in these circumstances? Also, will they kick my bags out at LHR?
My SIN - LHR - OSL return has a tight connection (65 minutes). QF1 is often late >40 minutes so the chances of missing the connection are high.
When QF1 departs from SIN I’ll know the situation. If it is clear that i’ll miss the connection Qantas are likely to book me on the next flight to OSL. This is no good to me because this will be on the same aircraft as my return positioning flight from OSL and I have bags and can’t do B2B.
Can I insist on leaving the itinerary at LHR, if so, what is the diplomatic language used in these circumstances? Also, will they kick my bags out at LHR?
Sep 17, 23, 10:46 am
#2
Join Date: Feb 2014
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The chances are if you miss your connection they wont be quick enough to retag your bags. So dont worry your bags will eventually turn up at LHR. It might even be same day if they never send them to OSL. Or the day or 2 later. just do the b2b in oslo and when you arrive make the PIT (property irregularity report)
Sep 17, 23, 12:12 pm
#5
Join Date: Feb 2010
Location: London
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The chances are if you miss your connection they wont be quick enough to retag your bags. So dont worry your bags will eventually turn up at LHR. It might even be same day if they never send them to OSL. Or the day or 2 later. just do the b2b in oslo and when you arrive make the PIT (property irregularity report)
Sep 17, 23, 12:21 pm
#6
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,564
I’m on an ex EU OSL - LHR - SIN retuning the same way . I have bags so I don’t have a B2B option on the return.
My SIN - LHR - OSL return has a tight connection (65 minutes). QF1 is often late >40 minutes so the chances of missing the connection are high.
When QF1 departs from SIN I’ll know the situation. If it is clear that i’ll miss the connection Qantas are likely to book me on the next flight to OSL. This is no good to me because this will be on the same aircraft as my return positioning flight from OSL and I have bags and can’t do B2B.
Can I insist on leaving the itinerary at LHR, if so, what is the diplomatic language used in these circumstances? Also, will they kick my bags out at LHR?
My SIN - LHR - OSL return has a tight connection (65 minutes). QF1 is often late >40 minutes so the chances of missing the connection are high.
When QF1 departs from SIN I’ll know the situation. If it is clear that i’ll miss the connection Qantas are likely to book me on the next flight to OSL. This is no good to me because this will be on the same aircraft as my return positioning flight from OSL and I have bags and can’t do B2B.
Can I insist on leaving the itinerary at LHR, if so, what is the diplomatic language used in these circumstances? Also, will they kick my bags out at LHR?
As a matter of interest, why did you book a flight with such a tight connection if you know that QF1 is often late? I assume the Qantas flight lands at T3 and the BA flight to OSL departs T5? You could ask Qantas to re-price the flight based on you getting off at LHR, but I assume that will be expensive. Otherwise I guess you have to wait until you see which flight to OSL you get booked on and then buy a single to come back with whoever is most convenient.
Sep 17, 23, 1:03 pm
#8
Original Poster
Join Date: Apr 2009
Location: UK
Programs: BA Silver, CAMRA
Posts: 1,253
...As a matter of interest, why did you book a flight with such a tight connection if you know that QF1 is often late? I assume the Qantas flight lands at T3 and the BA flight to OSL departs T5? You could ask Qantas to re-price the flight based on you getting off at LHR, but I assume that will be expensive. Otherwise I guess you have to wait until you see which flight to OSL you get booked on and then buy a single to come back with whoever is most convenient.
Sep 17, 23, 1:11 pm
#9
Join Date: Dec 2007
Posts: 3,370
ginger50 If you book an overnight at LHR, wouldn't QF short check your bags?
Sep 17, 23, 1:29 pm
#10
Join Date: Nov 2016
Location: Sussex
Programs: BA; IHG; LHW; Hilton
Posts: 703
I guess this is one of the pitfalls of booking an Ex EU flight. There's no protection between the main flights and the positioning flights.
As a matter of interest, why did you book a flight with such a tight connection if you know that QF1 is often late? I assume the Qantas flight lands at T3 and the BA flight to OSL departs T5? You could ask Qantas to re-price the flight based on you getting off at LHR, but I assume that will be expensive. Otherwise I guess you have to wait until you see which flight to OSL you get booked on and then buy a single to come back with whoever is most convenient.
As a matter of interest, why did you book a flight with such a tight connection if you know that QF1 is often late? I assume the Qantas flight lands at T3 and the BA flight to OSL departs T5? You could ask Qantas to re-price the flight based on you getting off at LHR, but I assume that will be expensive. Otherwise I guess you have to wait until you see which flight to OSL you get booked on and then buy a single to come back with whoever is most convenient.
Sep 17, 23, 1:32 pm
#11
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 40,684
There may have been an additional charge to stopover if the LHR transit is more than 24hrs. There would certainly be more taxes to pay as the UK would want their slice in departure taxes. Depending on the underlying rules of the fare selected a stopover may not have been an option in the first place.
Sep 17, 23, 1:38 pm
#13
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Join Date: Apr 2009
Location: UK
Programs: BA Silver, CAMRA
Posts: 1,253
