vosizneiz

Hello everyone,
I just spoke with BA's Silver Line regarding canceling an Avios booking for a flight today, which I had already checked in for. Unfortunately, they informed me that I wouldn't receive any refund since it's within 24 hours of departure. I then told the representative not to cancel as there's no point, but she told me that not canceling would result in it being treated as a no-show, and there's a limit to the number of no-shows allowed per year. She told me that exceeding three no-shows within 12 months can lead to a temporary suspension from flying.
I'm sure that she made it up. Has anyone heard anything similar before?

corporate-wage-slave

It's quite amusing to think that anyone would believe that BA's IT is so well connected that this would be possible. Treat it as your telling off with an added dollop of FUD factor.

PETER01

If I may, for clarity to others who might not understand, FUD in English means fear, uncertainty and doubt (I think that's what your meaning?)
https://en.wikipedia.org/wiki/Fear,_...al%20to%20fear.

Up here in Scotland FUD has a rather more em, very derogatory meaning which I won't write hear but it's easily googled! Scottish readers will know what I mean here! Call someone a FUD up here and your most likely to get a Glasgow Kiss!

Back on topic, I've never heard of this at all so it's a porky pie (Lie) as they say in Cockney language.

Cw novice

Like most things in Scotland however FUD can also be a term of endearment too .......

Unless this is something in the conditions of carriage I don't see how it would be enforceable. Also the fact is it's no skin of BA's nose if you no show. They have the Avios or payment for the flight so can't see how they miss out.

PETER01

Certainly nothing specific (or new) in the BAEC Terms and Conditions either (see Sections 17 and 24) so nothing factual as to what the OP was told.

https://www.britishairways.com/en-gb...and-conditions

KARFA

quite simply it is not true

craigthemif

Hilarious, because airlines really hate it when you pay non-refundable fares for flights and then don't show up...

Scots_Al

Well I suppose there's a potential loss of ancillary revenue if the seat goes empty (which is why it's nuts that you can't even notify FR that you don't intend to take a flight), but a seat going empty would be more of an issue for airlines which don't seek to oversell by a certain %.

Cymro

Is there maybe some confusion about the possibility of a missed last leg... so if you book a cheap AMS-LHR-JFK return, then are conveniently distracted in duty free on the LHR-AMS leg... I can see why revenue protection might have an interest there.

I can't see them caring about not turning up for a straight booking, though.

justanotherdegen

As someone else has pointed out, it is doubtful that BA IT would be able to enforce this anyways (even if it was a thing!).

mikeyfly

Did she also confirm Jet2 are buying Euroflyer ?!

orbitmic

It is rubbish. Having said that, is there any particular reason why you asked her not to cancel if you are going to not fly anyway?

In egocentric terms, whilst you won't get any avios back (the rules are clear I'm afraid), you can still claim taxes back.

In altruistic terms, cancelling may allow someone else to book a seat on the flight or get a cheaper seat whilst not cancelling for the sake of it would deprive them of such opportunity.

If you don't want to cancel because there is still a possibility you might fly anyway, then totally fair, but if you know for sure that you won't I'd really urge you to cancel if only for the sake of other travellers whilst it doesn't cost you anything (and indeed you can get your taxes back) in the first place.

vosizneiz

I booked this flight only a few hours ago (quick change of plan) and when I booked there were at least 8 reward seats left so I assumed there was no shortage of reward seats left for any other passengers.
I was told that I can't get back even taxes.
And on the off chance that the flight is delayed for more than 5 hours I can then claim compensation.

KARFA

you might get some compensation if cancelled (subject to the reason), but that won't work if it is merely delayed.

corporate-wage-slave

That would be the case for RFS, that's non refundable.

By all means ask in here before making this sort of booking, someone can usually give you guidance on this (and there are threads on this issue too).