PUCCI GALORE

I am not PM the people who are so kind and helpful as I am sure that they are being kind and helpful to people who have real problems with the aftermath of this ATC horror. My question is quite simple.

I find the headphones given out in J on BA as utter rubbish compared with American. I would happily use my Sony wh-1000xm2 which fit comfortably and give excellent sound quality. My problem is that the adaptor will not work on BA as the BA socket requires one pin to be fatter than the other and mine pins are both the same size. Is it possible to buy an adaptor that will work on BA flights and from where do I buy it?

Any suggestions will be gratefully received

m200klb

You shouldn't need an adaptor, just plug in the 3.5mm jack from your headphones into the 3.5mm socket and they should work just fine. It works for my Bose noise cancelling headphones.

Tobias-UK

Your headphones will work, just plug them (the single jack) in to the only slot that it will fit and voil� 👍🏻

Travellingberry

The link below is for the adaptor I use which works for me, I'm no expert so happy to be corrected but you can order on amazon easily and I think they are compatible with your headset.

GM1985

Do your headphones have a standard single 35mm pin and then you have a 2 pin adapter? If so, remove the adapter and plug straight in to the bigger of the two ports (top I believe) and your headphones should work just fine. The smaller pin on BA J is to power the house cancelling element on the headphones they provide I believe. But if your headphones are like mine (Bose QC45s) then the noise cancelling is powered by an internal battery. Works fine for me.

Hope that helps.

Royalscot

As per the other respondents if your headphones have 35mm single pin that works on its own

PUCCI GALORE

Darlings - I did - but the sound only came on one side - is there a single jack? I could not see one - but then they stick them in such an awkward place on the 787/777. I tried in either jack but on BA's headset one of the dual jacks in bigger than the other.

PS - thank you all however!

Tobias-UK

I suspect they were not plugged in all the way, I�ve encountered no issue using (Bose with) a single jack plugged in to the IFE. If it happens again push and twist the jack slightly and see if that resolves the issue.

corporate-wage-slave

For technical reasons that I doubt are interesting, there is a connector ledge on the socket bands, that sometimes requires a bit of a push, but all BA's headphone sockets now have 3.5mm sockets, compatible with almost all wired headphone and I doubt that Ms. PG is waltzing around with a 6.35mm headphones. The adapter shown in the Amazon link obviously won't work on BA. If you only had one channel, it means that the jack connectors only made connection with the first band of the socket (and the wrong one in terms of left verus right); alternatively there can be a fault on the connectors, usually in the socket (some kid stuffing things in them) that weakens the connector band contact. This can be fixed by cleaning out the socket with a suitable pin (carefully) or by twisting the jack a few degrees round.

I think this is on a 787 but it's pretty much the same everywhere in CW. This shows my 3.5mm headphone jack, the other socket for Noise Reduction.

RetiredATLATC

I've had the same problem and this item from Amazon
Bose Headphone Airline Adapter seems to work

HIDDY

You might have a loose wire?

Tobias-UK

corporate-wage-slave

That image shows 2 x 3.5 mm plugs, whereas the second BA socket is not 3.5mm, whereas the first one is. The single and two bands indicate a TS and TRS plug. TRS (tip, ring, sleeve) has left, right and ground, and is what is needed for almost all 3.5 mm phones around. Some propriety system have another band, to create TRRS, tip ring ring sleeve and that can come on smartphone headphones, for example where there is a mic involved. There are many different types, but those non standard headphones will benefit from that adapter in single jack mode.

In other words if you have a standard 3.5mm headphone, 2 black bands, that's TRS and you do not need an adapter.

ginger50

I use this nifty little devil from Tautronics with my Bose bluetooth headphones.... no annoying cables to get tangled in.

Jimmie76

Brave man.