Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

IFM abandons safety briefing to look out window at Royal Family...

IFM abandons safety briefing to look out window at Royal Family...

Old Aug 27, 23, 10:46 am
  #1  
Original Poster
 
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 556
IFM abandons safety briefing to look out window at Royal Family...

Due to the deeply personal and highly personal unpleasant abuse I've taken as a result of posting this thread, I am deleting the original content.
skipness1E likes this.

Last edited by jimlad48; Aug 28, 23 at 8:15 am
jimlad48 is offline  
Old Aug 27, 23, 10:52 am
  #2  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 3,723
Originally Posted by jimlad48
Just had an unusual experience on the BA1309- (ABZ - LHR). We were parked and the crew were doing the safety briefing - IFM (i think) was at front - as they reached bit with the belt, passengers in row 1 got very excited at sight of a possible VIP and get his attention - he pauses and looks out window.

About a minute later more disruption from passengers at sight of the Prince of Wales (and full family) boarding a loganair flight.

At this point, despite briefing going on still, he abandoned it to lean into row1 and look out of the window and I think he spoke to passengers as the Royals walked past, while briefing continued. Afterwards he chatted about the sighting.

Given we're always being asked to give safety briefing our full attention, even if we've heard it many times before, I was a bit surprised to see the person delivering it quite literally give up, twice, to look out the window at famous people.

I assume its not normal behaviour, but is it worth raising with BA as a safety concern in that the proper briefing wasnt delivered by crew?
How many posts will it be in this thread before OP ties this to the Troubles?
steveholt is offline  
Old Aug 27, 23, 10:54 am
  #3  
 
Join Date: Oct 2017
Location: Cornwall
Posts: 248
Originally Posted by jimlad48
Just had an unusual experience on the BA1309- (ABZ - LHR). We were parked and the crew were doing the safety briefing - IFM (i think) was at front - as they reached bit with the belt, passengers in row 1 got very excited at sight of a possible VIP and get his attention - he pauses and looks out window.

About a minute later more disruption from passengers at sight of the Prince of Wales (and full family) boarding a loganair flight.

At this point, despite briefing going on still, he abandoned it to lean into row1 and look out of the window and I think he spoke to passengers as the Royals walked past, while briefing continued. Afterwards he chatted about the sighting.

Given we're always being asked to give safety briefing our full attention, even if we've heard it many times before, I was a bit surprised to see the person delivering it quite literally give up, twice, to look out the window at famous people.

I assume its not normal behaviour, but is it worth raising with BA as a safety concern in that the proper briefing wasnt delivered by crew?
Not an issue for me, but if it was for you then you should do what you feel is right.

Does it matter if anyone else comes to a different conclusion?
Lynyrd and Laurel55 like this.
marshy11 is offline  
Old Aug 27, 23, 10:55 am
  #4  
Original Poster
 
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 556
Originally Posted by steveholt
How many posts will it be in this thread before OP ties this to the Troubles?
i have literally no idea what you are talking about.
LTFF likes this.
jimlad48 is offline  
Old Aug 27, 23, 10:57 am
  #5  
Original Poster
 
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 556
Originally Posted by marshy11
Not an issue for me, but if it was for you then you should do what you feel is right.

Does it matter if anyone else comes to a different conclusion?
I think it is a safety concern - if you're easily distracted doing the one visible thing to tell passengers what to do, then do I feel comfortable that you're competent with my safety in a real incident.
dajdavies, cscasi and daenous like this.
jimlad48 is offline  
Old Aug 27, 23, 10:57 am
  #6  
 
Join Date: Aug 2008
Posts: 1,969
Originally Posted by jimlad48
Just had an unusual experience on the BA1309- (ABZ - LHR). We were parked and the crew were doing the safety briefing - IFM (i think) was at front - as they reached bit with the belt, passengers in row 1 got very excited at sight of a possible VIP and get his attention - he pauses and looks out window.

About a minute later more disruption from passengers at sight of the Prince of Wales (and full family) boarding a loganair flight.

At this point, despite briefing going on still, he abandoned it to lean into row1 and look out of the window and I think he spoke to passengers as the Royals walked past, while briefing continued. Afterwards he chatted about the sighting.

Given we're always being asked to give safety briefing our full attention, even if we've heard it many times before, I was a bit surprised to see the person delivering it quite literally give up, twice, to look out the window at famous people.

I assume its not normal behaviour, but is it worth raising with BA as a safety concern in that the proper briefing wasnt delivered by crew?
It is not normal but it is very human behaviour. Why do you feel this is something that needs to be reported? I very much doubt it is anything other than one example of a non repetitive error created by an unexpected and unusual event. To put the boot on the other foot- should a senior ignore passengers trying to get their attention to something going on outside? It may be vital they react and respond to these things quickly, irrelevant of what they may be doing at the time. A fire outside but close to the aircraft may be an example of this, Im sure we can easily think of a few more examples. Just a thought
Waterhorse is offline  
Old Aug 27, 23, 11:06 am
  #7  
 
Join Date: Oct 2017
Location: Cornwall
Posts: 248
Originally Posted by jimlad48
I think it is a safety concern - if you're easily distracted doing the one visible thing to tell passengers what to do, then do I feel comfortable that you're competent with my safety in a real incident.
So as I said. If it is an issue for you then report it.

It isn't an issue for me.

All things have to be viewed in perspective. As I said, you were there, so it's your call. For me, it wouldn't be an issue because I would probably be hanging out the window trying to get a pic.

It is very unlikely the POW & his family will be in view when your plane needs help.
marshy11 is offline  
Old Aug 27, 23, 11:17 am
  #8  
 
Join Date: Oct 2021
Location: London (ne Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 808
If it was interrupted and something was missed or skipped, that does not sound right and it probably should have been done again.

I always make sure to give them my attention, even though I've seen it a thousand times over. More out of respect for the cabin crew, it must be disappointing for them to see so many people ignore it.

I can also recall a flight some years ago where 2 older gentlemen in row 1 were chastised by a crewmember for talking over the briefing, just before the seatbelt fastening demo (arguably the most skippable part). I think he said something like "I need you to pay attention - we can't take off unless everyone's seen it". One of them snapped back, "ok, but you know I could probably do this demo for you, blindfolded".
jimlad48 and becks1 like this.
LondonAussie is offline  
Old Aug 27, 23, 12:40 pm
  #9  
 
Join Date: Jun 2008
Location: GLA
Programs: BA Silver
Posts: 2,894
Originally Posted by jimlad48
i have literally no idea what you are talking about.
Fair to assume they were referencing this thread:

SOP breach and crew reaction
Scots_Al is offline  
Old Aug 27, 23, 12:49 pm
  #10  
formerly Sleepy_Sentry
 
Join Date: Jul 2011
Posts: 599
Originally Posted by jimlad48
I think it is a safety concern - if you're easily distracted doing the one visible thing to tell passengers what to do, then do I feel comfortable that you're competent with my safety in a real incident.
If you were worried about your safety, you should have requested to deplane.

If the FA does something egregious, sure report it. But sending a message about this to BA is just low-level snitching.

No one likes a snitch.
yensidw, Lynyrd, Sprodo and 9 others like this.
danielflyer is offline  
Old Aug 27, 23, 1:16 pm
  #11  
 
Join Date: Sep 2016
Programs: AA Lifetime Platinum, BA Silver, Marriott Gold
Posts: 87
Hey, the flight attendants are supposed to be there for our safety, not to gawp at an unelected septuagenarian billionaire who got the job of Head of State because his mum had it. Perhaps some retraining would be in order.
Umbrella, dajdavies and MaxFlyer like this.
AlastairGordon is offline  
Old Aug 27, 23, 1:17 pm
  #12  
Original Poster
 
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 556
Originally Posted by Scots_Al
Fair to assume they were referencing this thread:

SOP breach and crew reaction
I've not read that thread so have no idea what you are talking about?
jimlad48 is offline  
Old Aug 27, 23, 1:28 pm
  #13  
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,053
Originally Posted by AlastairGordon
Hey, the flight attendants are supposed to be there for our safety, not to gawp at an unelected septuagenarian billionaire who got the job of Head of State because his mum had it. Perhaps some retraining would be in order.
You talking about the Prince of Wales? Because he's not head of state and he's not in his 70s. Maybe some retraining would be in order?

Meanwhile the idea this would be something worthy of reporting on safety grounds is bonkers. I really do wonder what gets into people's heads some days. I mean do it by all means, but you're going to get laughed at by everyone involved.
yensidw, chris63, Lynyrd and 16 others like this.
bisonrav is online now  
Old Aug 27, 23, 1:41 pm
  #14  
 
Join Date: Nov 2018
Programs: BAEC Silver
Posts: 686
I mean retraining? Seriously?

it seems that every few days someone comes up with another ever smaller issue and wants to grass someone up for it. Why?
jmd, yensidw, flygirl68 and 5 others like this.
Saladman is offline  
Old Aug 27, 23, 1:48 pm
  #15  
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,053
The psychology of this - like almost everything about how passengers behave as they do - is really about control - people have lost control of their environment and want to reassert some level of it. They resent deviation from process by someone in authority who is de facto more in control than they are, and a way of regaining personal agency is to feel themselves as a part of the policing of the process.
IAN-UK, mario, 1Aturnleft and 9 others like this.

Last edited by bisonrav; Aug 28, 23 at 2:57 am
bisonrav is online now  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.