Has free WiFi been removed from First?

Old Aug 31, 2023, 1:02 pm
  #31  
 
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I just contested the charge on my CC seeing as how BA and IAG support both don't even bother replying to my request for refund for 2 months now.
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Old Aug 31, 2023, 1:36 pm
  #32  
 
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ok, this was late May, but it worked really well for the entire 11 hour LHR JNB flight in F, with no downtime etc. In fact I commented on it on here at the time.
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Old Aug 31, 2023, 1:42 pm
  #33  
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Free WiFi in F worked fine for me 29th-30th Aug.
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Old Aug 31, 2023, 2:22 pm
  #34  
 
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Hit and miss on the 49/48 on 25th and 28th. But was a decent speed when it did work
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Old Aug 31, 2023, 3:03 pm
  #35  
 
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Working fine right now on a transatlantic, including identification of comp service for F.
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Old Aug 31, 2023, 3:28 pm
  #36  
 
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Originally Posted by golfmad
Well you certainly don't want to be trying to use port 21 for email but I'm guessing that's a typo on your part. Again, I don't recognize these problems with email or WiFi in general which I use on all long haul flights except for short overnight ones. It could be a firewall block on non TLS attempts to use email. For sending email you probably want to be using something like port 465 but it will of course depend on your email provider and their support for it. Your 4G provider may have a less strict policy which is why is works through that.
Port 25, SMTP relay. But the wider point is, nothing via email works recently - Apple iCloud, Google Mail, our own corporate server etc. When using BA wifi it just sits there for ages and won't send, whether it's via the relay server or Apple's iCloud. Was fine until a few months ago and it's same on any device.
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Old Aug 31, 2023, 3:50 pm
  #37  
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Originally Posted by chriswiles
Port 25, SMTP relay. But the wider point is, nothing via email works recently - Apple iCloud, Google Mail, our own corporate server etc. When using BA wifi it just sits there for ages and won't send, whether it's via the relay server or Apple's iCloud. Was fine until a few months ago and it's same on any device.
Port 25 is not recommended and certain ISPs and email providers block it. It may well be blocked by BAs WiFi. Have you tried port 587? I have no problem with email on BA across several email providers.
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Old Aug 31, 2023, 4:24 pm
  #38  
 
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Originally Posted by golfmad
Port 25 is not recommended and certain ISPs and email providers block it. It may well be blocked by BAs WiFi. Have you tried port 587? I have no problem with email on BA across several email providers.
I can't imagine any email provider using port 25 anymore.

My partner sometimes has problems initially with public wifi/hotspots (it's a managed corporate profile on her phone), but normally works fine after visiting NeverSSL - Connecting .... I too have never had problems on BA wifi.
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Old Aug 31, 2023, 4:27 pm
  #39  
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Originally Posted by csdavidson
I can't imagine any email provider using port 25 anymore.

My partner sometimes has problems initially with public wifi/hotspots (it's a managed corporate profile on her phone), but normally works fine after visiting NeverSSL - Connecting .... I too have never had problems on BA wifi.
My guess is that the poster knows their email provider supports port 25 because it works for them when not using BA WiFi. However, its perfectly reasonable that BA is blocking port 25 because its known to be used by spammers. This would result in it hanging when using BA WiFi. Switching to a more modern port should fix the problem.
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