Rebooked flight - messed up itinerary
May 27, 2023, 10:21 am
#1
Original Poster
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 470
Rebooked flight - messed up itinerary
HI all,
one of my original flight was cancelled so I decided to change both outbound and inbound flights to a different dates through the online tool. I was able to select all flights I wanted and new flights are correctly displayed within my PNR, but the problem is that 2/4 of the old flights remained in the PNR as well and now I cannot print itinerary, cannot send me the confirmation email and there six flights in my PNR instead of just four.
It looks like this - https://take.ms/YZ4REr
Is there a way how can I remove the cancelled flights from my PNR and be able to receive the emails and correct itinerary? I tried to call the BA and they told me that it is fine like this and they can't remove the flights from the PNR.
one of my original flight was cancelled so I decided to change both outbound and inbound flights to a different dates through the online tool. I was able to select all flights I wanted and new flights are correctly displayed within my PNR, but the problem is that 2/4 of the old flights remained in the PNR as well and now I cannot print itinerary, cannot send me the confirmation email and there six flights in my PNR instead of just four.
It looks like this - https://take.ms/YZ4REr
Is there a way how can I remove the cancelled flights from my PNR and be able to receive the emails and correct itinerary? I tried to call the BA and they told me that it is fine like this and they can't remove the flights from the PNR.
May 27, 2023, 10:26 am
#2
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,581
No, that's just how it works unfortunately. I'm just about rolling off the last of the covid era bookings but some of them have multiple layers of rescheduling showing in MMB. I keep track using tripit.
May 27, 2023, 11:01 am
#3
Original Poster
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 470
damn, that is what i was afraid of. Did you have any problems during check-in or any other time with your past bookings where you also had multiple layers of flights?
May 28, 2023, 11:21 am
#5
Original Poster
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 470
You are absolutely right, thank you for reassuring. I just checked the PNR on Finnair website and everything was correct there. Thank you.