Avios to be earned have reduced since booking
Feb 26, 23, 6:37 am
#1
Original Poster
Join Date: Feb 2023
Location: Aberdeen
Programs: BAEC
Posts: 4
Avios to be earned have reduced since booking
Hello from a first time poster!
Had to update a flight the other day due to a cancellation and noticed that the Avios earned on that booking have halved. I then decided to check my other bookings and they have all had a reduction, however the tier points remain the same. Nothing has changed with my status, Silver so can't understand this. My tier year did end at start of February, so is this a glitch connected to this?
An example is: ABZ - LHR - DXB flying Euro traveller domestic and WTP on the DXB leg. Original total was 11,260 and now showing as 7,340 but the tier points still at 200.
Any advice or help much appreciated.
Had to update a flight the other day due to a cancellation and noticed that the Avios earned on that booking have halved. I then decided to check my other bookings and they have all had a reduction, however the tier points remain the same. Nothing has changed with my status, Silver so can't understand this. My tier year did end at start of February, so is this a glitch connected to this?
An example is: ABZ - LHR - DXB flying Euro traveller domestic and WTP on the DXB leg. Original total was 11,260 and now showing as 7,340 but the tier points still at 200.
Any advice or help much appreciated.
Feb 26, 23, 8:09 am
#3
Original Poster
Join Date: Feb 2023
Location: Aberdeen
Programs: BAEC
Posts: 4
No, it is just a flight down to LHR from ABZ and the return flight I'd booked had been cancelled so was moved onto the next one. When I went onto MMB to confirm I was happy with the change, that's when I noticed the Avios earned on this booking had gone down to 500 from 1000. I then went to check my other bookings and they are all on a lower amount
Feb 26, 23, 8:12 am
#4
Join Date: Jun 2013
Location: UK
Programs: BA GGL/CCR, BA Amex Prem, BA Amex Business, Amex Platinum, Coutts Silk, Hilton Diamond etc.
Posts: 3,775
What MMB says you will earn in terms of Avios for a flight often bears little relation to what you will actually earn, IME anyway!
Feb 26, 23, 8:38 am
#6
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 41,719
I am not aware of any changes in avios earning. What result do you get if you check the flights on the avios earning calculator on ba.com?
Feb 26, 23, 8:45 am
#7
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 15,664
FWIW, 11,260 is the silver earning level (500 + 5,130 + 5,130 + 500); 7,340 is blue level (250 + 3,420 + 3,420 + 250)
Feb 27, 23, 4:24 pm
#9
Original Poster
Join Date: Feb 2023
Location: Aberdeen
Programs: BAEC
Posts: 4
Yes, the 11,260 was what I earned back in September. I think as someone has pointed out it's probably an IT glitch
Will just wait and see what happens once I take flights and they get posted on my account.Thanks to everyone who commented.
Feb 27, 23, 5:14 pm
#10
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,076
This is definitely a glitch. I have seen it multiple times. For example, yesterday's flight from LHR to LAS was correctly showing 10,444 Avios for my wife but only half that for me. I have also seen flights where I would have been earning double the correct Avios while, simultaneously, my wife would be earning only half the correct amount. On all occasions the amount credited to our accounts was correct. Another example of BA's IT at its finest.
May 26, 23, 9:18 pm
#11
Join Date: Jan 2013
Location: Vancouver
Programs: BA
Posts: 1,057
avios amounts shown on dummy booking far too low
I could not locate the IT glitch threat so my apologies.
An economy fare as Silver nets around 5500 avios while logged onto my account
TLV LHR SEA YVR and YVR LHR TLV
that cannot be correct as it should be around 11000?
I have noticed this for at least 2 months now...have I missed the office memo?
An economy fare as Silver nets around 5500 avios while logged onto my account
TLV LHR SEA YVR and YVR LHR TLV
that cannot be correct as it should be around 11000?
I have noticed this for at least 2 months now...have I missed the office memo?
May 26, 23, 9:23 pm
#12
Join Date: Apr 2005
Location: E14
Programs: BA GGL, Marriott, IHG, Sirius, Dusit, Thai, Virgin, Hyatt, BAA, AS, AA(both)
Posts: 1,166
I could not locate the IT glitch threat so my apologies.
An economy fare as Silver nets around 5500 avios while logged onto my account
TLV LHR SEA YVR and YVR LHR TLV
that cannot be correct as it should be around 11000?
I have noticed this for at least 2 months now...have I missed the office memo?
An economy fare as Silver nets around 5500 avios while logged onto my account
TLV LHR SEA YVR and YVR LHR TLV
that cannot be correct as it should be around 11000?
I have noticed this for at least 2 months now...have I missed the office memo?
May 26, 23, 9:35 pm
#14
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,435
May 26, 23, 11:29 pm
#15
Join Date: Dec 2019
Location: UK
Programs: BAEC Silver
Posts: 627
Saying that, I have noticed some time ago that the website was quoting the wrong Avios amounts again. The app seems to quote the correct figures.
