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Old Jan 15, 2023, 12:54 pm
  #1  
sam
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Join Date: Dec 2000
Location: Cambridge, UK
Programs: Qantas Gold; BA Silver; Virgin Australia Platinum; Virgin Atlantic Gold
Posts: 336
OLCI glitch

Don’t seem to be able to check in for my flight Lhr to Dfw tomorrow. It asks me to verify my Contact details then enter my dob. When I enter my dob it says “enter correct dob”. Elsewhere on BAEC it accepts this (correct) dob. It is not letting me proceed. Any ideas?
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Old Jan 15, 2023, 1:10 pm
  #2  
 
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
this is a wild guess... but maybe its a DD/MM/JJJJ - MM/DD/JJJJ issue? have you tried that?
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Nephoi is offline  
Old Jan 15, 2023, 3:47 pm
  #3  
sam
Original Poster
 
Join Date: Dec 2000
Location: Cambridge, UK
Programs: Qantas Gold; BA Silver; Virgin Australia Platinum; Virgin Atlantic Gold
Posts: 336
Originally Posted by Nephoi
this is a wild guess... but maybe its a DD/MM/JJJJ - MM/DD/JJJJ issue? have you tried that?
unfortunately not. It is DD MMM YYYY drop down so impossible to mess up that way
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sam is offline  
Old Jan 15, 2023, 7:07 pm
  #4  
 
Join Date: Feb 2012
Posts: 4,477
I can't even sign in to my EC account today -- get "Error 403" followed by my (USA) IP address. I could log in from a mobile device with a different IP address, and saw my Avios balances. So at least it appeared that my account was not hacked. But I could not get any flight info from BA, even from the mobile IP.
MaxVO is offline  
Old Jan 15, 2023, 11:05 pm
  #5  
sam
Original Poster
 
Join Date: Dec 2000
Location: Cambridge, UK
Programs: Qantas Gold; BA Silver; Virgin Australia Platinum; Virgin Atlantic Gold
Posts: 336
Originally Posted by MaxVO
I can't even sign in to my EC account today -- get "Error 403" followed by my (USA) IP address. I could log in from a mobile device with a different IP address, and saw my Avios balances. So at least it appeared that my account was not hacked. But I could not get any flight info from BA, even from the mobile IP.
oh dear. Hope this is not another IT
meltdown
sam is offline  
Old Jan 15, 2023, 11:13 pm
  #6  
 
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,147
25 minutes ago same issue West Coast but now working again for me.
testycal is offline  


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