Avios award inconsistency
#1
Original Poster
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
Avios award inconsistency
Travelling from DOH to HKT on Qatar, mrs firstlight got 8k avios travelling on a BA codeshare, I got 4k for the same flight but for the QR flight code. This is for the same booking reference on a BA holiday, both of us are on I class tickets and she was sat behind me. While the TPs were correct and obviously I will complain, just a reminder for people to watch out for how many avios they are being awarded.
#2
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Travelling from DOH to HKT on Qatar, mrs firstlight got 8k avios travelling on a BA codeshare, I got 4k for the same flight but for the QR flight code. This is for the same booking reference on a BA holiday, both of us are on I class tickets and she was sat behind me. While the TPs were correct and obviously I will complain, just a reminder for people to watch out for how many avios they are being awarded.
#3
Join Date: Oct 2017
Location: FRA, JFK
Programs: BAEC GGL, A3*S, Bonvoy Gold, HH Gold
Posts: 1,006
So there must something off here.
#4
Join Date: Feb 2016
Programs: BA Gold
Posts: 343
Same happened to me (we flew 30/10). Boarding passes clearly state “sold as BAxxx” but credited as the QR flight numbers and low Avios amount (no difference between mine as gold and the OH as silver). Also not counted as eligible flights, despite the BA code and 125 ticket. Have raised it with the EC, not sure how long they’ll take to answer…
#6
Original Poster
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
#7
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
You misunderstood me or I didn't explain myself very well. There's no GGL bump for Avios, just Gold so for the purposes of the Avios calculations you are both treated as Gold. If one of you was on a QR code and the other on a BA code, the BA code would generate the higher level due to the Gold bonus on BA. The confusing thing - as pointed out above - is that if you're both on the same booking it shouldn't be possible for you to have differently coded flight numbers.
#8
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,940
DOH-HKT for a GGL or gold
On BA codeshare for R/I class - 8,233 avios
On QR flight number for R/I class - 4,116 avios
https://www.britishairways.com/trave...r/public/en_gb
On BA codeshare for R/I class - 8,233 avios
On QR flight number for R/I class - 4,116 avios
https://www.britishairways.com/trave...r/public/en_gb
#9
Original Poster
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350
You misunderstood me or I didn't explain myself very well. There's no GGL bump for Avios, just Gold so for the purposes of the Avios calculations you are both treated as Gold. If one of you was on a QR code and the other on a BA code, the BA code would generate the higher level due to the Gold bonus on BA. The confusing thing - as pointed out above - is that if you're both on the same booking it shouldn't be possible for you to have differently coded flight numbers.
#10
Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Diamond, IHG Diamond, Hyatt Globalist, Marriott Platinum
Posts: 831
Travelling from DOH to HKT on Qatar, mrs firstlight got 8k avios travelling on a BA codeshare, I got 4k for the same flight but for the QR flight code. This is for the same booking reference on a BA holiday, both of us are on I class tickets and she was sat behind me. While the TPs were correct and obviously I will complain, just a reminder for people to watch out for how many avios they are being awarded.
Net result I blew past not just the reduced threshold of 1125 TPs for Gold before 31/12 but the regular 1500 TP threshold in a single round trip!
#11
Join Date: Feb 2016
Programs: BA Gold
Posts: 343
How long since you flew? If very recent would keep quiet for a few more days as this happened to me on the exact same BAH itinerary. Flights posted as QR-coded with full TPs and Avios as per the calculator tables for QR, then a day or so later it posted again as a BA codeshare flight with additional TPs and Avios equating to the calculator for BA flights.
Net result I blew past not just the reduced threshold of 1125 TPs for Gold before 31/12 but the regular 1500 TP threshold in a single round trip!
Net result I blew past not just the reduced threshold of 1125 TPs for Gold before 31/12 but the regular 1500 TP threshold in a single round trip!
#13
Original Poster
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,350