No CE catering loaded on short haul flights
Sep 4, 23, 11:49 am
#196
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,349
I just got yet another “there’s no catering” message this time on 1337 Ncl lhr. I can remember it happening once or twice in the past but this is the third time in a month it has happened. It looks nice and sunny with no wind outside so I don’t know why it has happened today. Is something systemically wrong? First the menus appear randomly. Now the food.
Have never been a fan of the CE product (though do book into it occasionally if an avios redemption or part of an ex EU multi-sector J class trip), and as such am used to packing a bit of food in my carry-on to enjoy whilst sat in ET.
I do think that - even if holding a CE ticket - it’s a sensible contingency to adopt ahead of any BA s/h sector.
Sep 4, 23, 11:51 am
#197
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,419
Unless, of course, you are flying from an outstation without lounge access or where decent food is not provided, are intending to turn up at the airport at the last minute, etc...
BA failings of all kinds appear more and more frequent. BA's website / app also has spent the last couple of weeks seemingly permanently on the verge of crashing.
BA failings of all kinds appear more and more frequent. BA's website / app also has spent the last couple of weeks seemingly permanently on the verge of crashing.
Sep 4, 23, 1:42 pm
#199
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,010
BA.Fiasco.com is having one of those (frequent) days. Took us ages to book a BA Holiday earlier … MMB only accessible via App, not Website, etc etc.
Sep 4, 23, 6:00 pm
#200
Join Date: Jan 2018
Programs: BA Gold, Sixt Platinum
Posts: 241
To answer my own question - the bar was fully stocked, including the 2007 Castelnau Brut Millesime (which, at least at 24,000 feet, is quite acceptable!) and a snack basket was passed through the cabin several times.
Sep 4, 23, 10:51 pm
#201
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,851
I flew to Dublin yesterday evening on a flight that had no catering. There was no apology, nor even acknowledgement, from the cabin crew, just an announcement that "in Club Europe we'll be offering a choice of tea, coffee or water and in the Eurotraveller cabin we'll be offering... uh... water".
The hot drinks were served in paper cups and the water in plastic cups because not even bottles of water had been loaded. And this at BA's home base. It was shameful.
The hot drinks were served in paper cups and the water in plastic cups because not even bottles of water had been loaded. And this at BA's home base. It was shameful.
Sep 4, 23, 11:15 pm
#202
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,709
There we were, thinking all of BA woes were at the feet of Alex Cruz ...the world was going to be a better place. In my view.itss actually got worse!! 🫣😬😭. Just what is happening to BA....
Sep 5, 23, 1:21 am
#203
Join Date: Sep 2020
Posts: 317
It is probably tactical to manage delays. If an aircraft has a tight turnaround and there is a delay to the catering service availability, BA ops and dispatch will probably decide to drop the loading of meals. Domestics are an easy target as passengers have no other choice of carrier at LHR. Put up and shut up management style.
I flew CE a lot in the mid to late 90s and catering was always on board, even domestic hot meal services on full 757s or 767s!
I flew CE a lot in the mid to late 90s and catering was always on board, even domestic hot meal services on full 757s or 767s!
Sep 5, 23, 1:43 am
#204
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,851
My flight was delayed by the late arrival of the incoming aircraft, then further by the flight crew being delayed on an incoming flight, then by there being no dispatcher available. Yet there was, somehow, still no time to load even bottles of water.
I wonder if anyone at BA even cares.
Sep 8, 23, 8:44 am
#205
Join Date: Dec 2021
Location: Dallas Brett Crescent
Programs: BA Gold, easyJet Plus, YHA platinum, Amex Centurion, Peugeot owners club, Stagecoach gold rider
Posts: 165
No catering on the BA1496 22.00 GLA service last night, no explanation from the crew. All we had was the remnants of the previous flights bar. Was offered a glass for my drink was but was told they couldn’t guarantee it was clean.
Sep 8, 23, 9:59 am
#206
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,349
)
Sep 8, 23, 10:18 am
#207
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 1,959
Nov 30, 23, 9:14 am
#208
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,561
Ba 1455 1515 edi lhr 30th nov
Hi
Just got through security at edi and get a sms message re no food and drink on the ba1455 today and to speak to a team member ( easier said than done with no ba lounge staff as the edi lounge is closed)
will try the gate staff after the earlier heathrow flight closes
flight also 1hr late so due out around 1703
Regards
Tbs
Ps
Some menzies aviation staff have just come round the Aspire lounge with the gbp 10 voucher
pps
And Gate 6 at edi sucks
as it is squashed between all bar one and Costa with limited seating room. Down to the tarmac waiting by the door as cleaning was not completed.
at least we are boarding now
Regards
Tbs
we did have drinks ( inc champagne) inc coffee and tea with nuts and biscuits in Club europe
and of course we get parked well off the c gates and are bussed ( 2 pax were on the 1950 to muc snd rebooked automatically to a flight tomorrow afternoon ( they were polite but not pleased about it )
Just got through security at edi and get a sms message re no food and drink on the ba1455 today and to speak to a team member ( easier said than done with no ba lounge staff as the edi lounge is closed)
will try the gate staff after the earlier heathrow flight closes
flight also 1hr late so due out around 1703
Regards
Tbs
Ps
Some menzies aviation staff have just come round the Aspire lounge with the gbp 10 voucher
pps
And Gate 6 at edi sucks
as it is squashed between all bar one and Costa with limited seating room. Down to the tarmac waiting by the door as cleaning was not completed.at least we are boarding now
Regards
Tbs
we did have drinks ( inc champagne) inc coffee and tea with nuts and biscuits in Club europe
and of course we get parked well off the c gates and are bussed ( 2 pax were on the 1950 to muc snd rebooked automatically to a flight tomorrow afternoon ( they were polite but not pleased about it )
Last edited by The _Banking_Scot; Nov 30, 23 at 1:24 pm
Dec 1, 23, 3:07 am
#209
Join Date: Dec 2019
Programs: BA Gold
Posts: 537
Hi
Just got through security at edi and get a sms message re no food and drink on the ba1455 today and to speak to a team member ( easier said than done with no ba lounge staff as the edi lounge is closed)
will try the gate staff after the earlier heathrow flight closes
flight also 1hr late so due out around 1703
Regards
Tbs
Ps
Some menzies aviation staff have just come round the Aspire lounge with the gbp 10 voucher
pps
And Gate 6 at edi sucks as it is squashed between all bar one and Costa with limited seating room. Down to the tarmac waiting by the door as cleaning was not completed.
at least we are boarding now
Regards
Tbs
we did have drinks ( inc champagne) inc coffee and tea with nuts and biscuits in Club europe
and of course we get parked well off the c gates and are bussed ( 2 pax were on the 1950 to muc snd rebooked automatically to a flight tomorrow afternoon ( they were polite but not pleased about it )
Just got through security at edi and get a sms message re no food and drink on the ba1455 today and to speak to a team member ( easier said than done with no ba lounge staff as the edi lounge is closed)
will try the gate staff after the earlier heathrow flight closes
flight also 1hr late so due out around 1703
Regards
Tbs
Ps
Some menzies aviation staff have just come round the Aspire lounge with the gbp 10 voucher
pps
And Gate 6 at edi sucks
as it is squashed between all bar one and Costa with limited seating room. Down to the tarmac waiting by the door as cleaning was not completed.at least we are boarding now
Regards
Tbs
we did have drinks ( inc champagne) inc coffee and tea with nuts and biscuits in Club europe
and of course we get parked well off the c gates and are bussed ( 2 pax were on the 1950 to muc snd rebooked automatically to a flight tomorrow afternoon ( they were polite but not pleased about it )
Was it just for food or could you use it for chocolates or the like in WHS ?
Dec 1, 23, 4:18 am
#210
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 3,826
I forgot to write here than on November 15th there was no catering on DUB-LHR (first flight of the day).
I got an SMS during the night telling me that I could get a 15 euro voucher at check-in desk. The agent there was well aware and told me before I could mention it.
The only issue was that they did not accept the voucher at WHS. Booth did, though (of course only for food items).
The plane galley was empty of any trolley, by the way. I don't think they even had the jugs for coffee ad tea. But they gave bottled water and a packaged cookies to CE passengers.
I got an SMS during the night telling me that I could get a 15 euro voucher at check-in desk. The agent there was well aware and told me before I could mention it.
The only issue was that they did not accept the voucher at WHS. Booth did, though (of course only for food items).
The plane galley was empty of any trolley, by the way. I don't think they even had the jugs for coffee ad tea. But they gave bottled water and a packaged cookies to CE passengers.
