dragonflyer10

Just a quick heads up, the escalators are FUBAR and have been since about 0630. Everyone going up and coming down is having to use the 1 operating lift and there is a big queue. Lift man is here working on lift 2 .

KARFA

They have just opened the stairs behind the lifts too.

Was there something else going on as well? I couldn�t work out why they wouldn�t just allow the escalators to be used even if not moving?

ceej123

Current queue for the south lounges. Only way to enter is via the one working lift, can exit the first lounge at least via the emergency stairway- they won�t let you enter that way.

zanderblue

It’s been like that since 6:00pm yesterday. We used the right hand lift on which the doors jammed when we tried to get out. The lift engineer was working on it as we left lounge around 8.
Pretty poor show if HAL can’t get either escalators or a lift back in service 18 hours later.

SxMan

both escalators were out of use yesterday lunchtime � but two lifts were working. Engineers had one escalator in pieces the other was just ripped off � that we could not use it as a static state.

Robert279

An older couple, anxious to get to their gate, did dip under the barrier and walk down despite being told not to do so. It was dangerous, apparently - the escalator might start up. Words were exchanged and subsequenly an escalator dragon was posted to deter like-minded customers.

Jpm81

Still broken as of this evening and no sign of being fixed quickly either by the looks of it.

The _Banking_Scot

Still down at 0900 today 29th
lounge password is appropriate for this season

Regards

Tbs

aks120

Thank goodness for the CCR special door - went out of it last night and never noticed the chaos!

aks120

JustTheOne

I used the fire escape stairs to exit yesterday afternoon, only one lift was in action. The member of staff guarding the bottom of the stairs said it wasn't likely to be sorted before next week.
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econ

2nd lift open.

LondonAussie

Agree, stopped escalators are just stairs, but when I asked I was told the steps are too far apart to be used as stairs.. Unless the escalator is running, then it's ok if you want to use them as stairs while they're moving. Perplexes me.

KARFA

Too far apart? what a load of rubbish. They are standard escalators. Usual BA bs there I am afraid.

Of course if the repairs involve them being taken apart then it is understandable they are not in condition to be used at all.

IAN-UK

I was as perplexed as you when we were directed not to use the stopped escalator in a hotel and were instead directed to emergency stairs and lifts.

I got a reasonably cogent explanation from a technically minded duty manager, hinging on the step dimensions and visual cues making the escalators awkward and therefore potentially dangerous for static use. Escalator steps are higher than those of a staircase (allowing a steeper, more space efficient staircase), and deeper (allowing users to stand comfortably) coupled with the slatted design of the step surface that our brains are conditioned to interpret as a moving surface.

The hotel's rule book was that static escalators had to be closed off, I suppose on the insistence of their insurers.




I've had years to experience the effects of the confusing visual cue, witnessing the occasional stumble as strangers to Manchester airport's approach to maintaining its facilities step onto the (static) travelators on the elevated walkways between station and terminals.

KARFA

One sometimes wonders how we ever managed to make it out of the caves