Lounge availability at CDG just got worse
Oct 26, 2022, 2:55 am
#1
Original Poster
Join Date: Oct 2005
Programs: BA Gold
Posts: 1,329
Lounge availability at CDG just got worse
Received this today -Thank you for choosing to fly with British Airways.
Due to on-going refurbishment at Charles de Gaulle airport (Paris), from Sunday 30 October, the American Airlines Admirals lounge will close daily at 12pm.
We’re sorry for the inconvenience.
Due to on-going refurbishment at Charles de Gaulle airport (Paris), from Sunday 30 October, the American Airlines Admirals lounge will close daily at 12pm.
We’re sorry for the inconvenience.
Oct 26, 2022, 5:30 am
#3
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,024
Regards
Oct 26, 2022, 6:51 am
#5
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
Unlikely, You will be reminded…..
Your feedback to British Airways
We're sorry to hear the lounge was closed when you travelled from Charles De Gaulle recently. This isn’t what you should expect of us, and we understand why you needed to complain. We’d also like to thank you for your patience while we got back to you about this.
As an airline, we certainly realise that lounges are a key benefit and that our customers value their use. Unfortunately, lounge access is not guaranteed, and this is stated on ba.com. Access to our lounges is a complimentary service, and this means that it doesn't form any part of the price of your Club Europe fare.
We're sorry to hear the lounge was closed when you travelled from Charles De Gaulle recently. This isn’t what you should expect of us, and we understand why you needed to complain. We’d also like to thank you for your patience while we got back to you about this.
As an airline, we certainly realise that lounges are a key benefit and that our customers value their use. Unfortunately, lounge access is not guaranteed, and this is stated on ba.com. Access to our lounges is a complimentary service, and this means that it doesn't form any part of the price of your Club Europe fare.
Oct 26, 2022, 6:55 am
#6
Join Date: Oct 2021
Location: London (née Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 975
That reply from BA is awfully confusing - they remind you over several sentences that lounges are a key benefit that you should expect and understand why you'd complain when access was not available, then in the last sentence it's like - haha only kidding, lounges are an optional extra we sometimes throw in for fun!
Oct 26, 2022, 7:06 am
#7
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
That reply from BA is awfully confusing - they remind you over several sentences that lounges are a key benefit that you should expect and understand why you'd complain when access was not available, then in the last sentence it's like - haha only kidding, lounges are an optional extra we sometimes throw in for fun!
BA is lucky that I fly on AA a lot for work. And like the AA Flagship lounge in Miami.
Oct 26, 2022, 7:26 am
#8
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,536
Oct 26, 2022, 9:17 am
#10
Join Date: Apr 2011
Location: Port of Spain, Trinidad & Tobago
Programs: BA Gold, Caribbean Miles Silver, Club Caribbean
Posts: 235
Oct 26, 2022, 10:23 am
#11
Join Date: Sep 2020
Posts: 371
BA lounges are overrated. They are overcrowded and you often have to grab a seat as soon as someone stands up as their dirty glasses and plates sit there. Standing room only at the BA lounge in T3 recently as people crammed in packets of crisps and small cans of coke into their bags.I gave up on the BA lounge yesterday seeing a long queue out the door and could just imagine the scrum inside.
Oct 26, 2022, 10:45 am
#12
Join Date: Apr 2007
Location: Anywhere
Posts: 6,558
Really, Manjit? Lounge access doesn't "form part of the price of the Club Europe fare"?
This is the kind of "just make it up as we try to dig a hole for ourselves" response.
What next will BA say isn't part of the fare because it's "complimentary" - onboard catering, front seating rows (after all, the seat is exactly the same as ET), priority boarding, priority luggage tagging, etc. - why should anyone then pay a premium for CE?
This is the kind of "just make it up as we try to dig a hole for ourselves" response.
What next will BA say isn't part of the fare because it's "complimentary" - onboard catering, front seating rows (after all, the seat is exactly the same as ET), priority boarding, priority luggage tagging, etc. - why should anyone then pay a premium for CE?
Oct 26, 2022, 10:50 am
#13
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,141
Ok, here's another very related question. My understanding (which could be wrong) is that the same airport "refurbishment" project will require AA (and BA, I believe) to move to Terminal 2B sometime in January 2023. The Admirals Club is currently located in the little A-to-C connector building. So how is that going to work? Someone please enlighten me.
Oct 26, 2022, 10:52 am
#14
Join Date: Aug 2020
Location: Newquay
Programs: BA Silver, TAP Gold, Hilton Diamond
Posts: 99
Unfortunately, lounge access is not guaranteed, and this is stated on ba.com
There is one line about entry being subject to capacity on this page: https://www.britishairways.com/en-us...mation/lounges
Oct 26, 2022, 11:04 am
#15
Join Date: Feb 2004
Location: UK/France
Programs: BA Lifetime Gold, EY Plat, etc
Posts: 351
Ok, here's another very related question. My understanding (which could be wrong) is that the same airport "refurbishment" project will require AA (and BA, I believe) to move to Terminal 2B sometime in January 2023. The Admirals Club is currently located in the little A-to-C connector building. So how is that going to work? Someone please enlighten me.
For those like me that have travelled this route regularly over the past 30 years you will remember the last time that BA had a serious presence there was in Satellite 5 of Terminal 1 which they quit in 2003. Since then it has been a poor effort with the notable exception of the CX years.
Last edited by Robespierre; Oct 26, 2022 at 11:42 am Reason: Adding date
