What sort of person boards last and expects to find space for their carry on?
Sep 30, 2022, 10:25 am
#76
Join Date: Jul 2009
Programs: none
Posts: 1,668
"Who are these people?"
The typical FT Reader/Status Flyer who arrives at the end of boarding through no fault of his/her own. (With a good excuse like short connection, delay at the lounge, long TSA line, etc.,) The airline is obligated to accommodate them.
The typical FT Reader/Status Flyer who arrives at the end of boarding through no fault of his/her own. (With a good excuse like short connection, delay at the lounge, long TSA line, etc.,) The airline is obligated to accommodate them.
Sep 30, 2022, 10:26 am
#77
Join Date: Aug 2006
Location: PSC
Posts: 81
Sep 30, 2022, 10:29 am
#78
Join Date: Dec 2014
Location: London, UK
Programs: BAEC Gold-GGL
Posts: 1,184
As one who likes to spend time in the lounge (pleasant) rather than at the front of a queue for a considerable time (unpleasant), I would like some overhead space too. I usually travel in J and there should be ample space for everyone in that cabin.
There are people who board early in Y and immediately dump a suitcase in the J bins. They deserve a place in the fifth circle of hell.
There are people who board early in Y and immediately dump a suitcase in the J bins. They deserve a place in the fifth circle of hell.
I'd hazard that the people you mention are not wrathful or sullen. I think they should go into the Ninth Circle, for their treachery.
Sep 30, 2022, 11:14 am
#80
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Sep 30, 2022, 12:32 pm
#83
Join Date: Apr 2015
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Sep 30, 2022, 12:46 pm
#84
Join Date: Feb 2010
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I agree with your earlier point that once the overhead storage is full, gate staff should be aware of this and should be gate checking large items. But in short you cannot be annoyed or have unreasonable expectations with the passengers here, they can choose to board whenever they want as long as the boarding gate is still open.
Sep 30, 2022, 1:03 pm
#85
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Oooh logical thinking award! Actually one of the problems is that people fill the overheads is sub-optimal ways. It would actually make sense for people with larger rollaboards on first, so as the backfill like a bookcase, then for more moderate passengers to board next, and no coats until the end. But there are a few practical flaws with that.
Sep 30, 2022, 9:35 pm
#88
Join Date: Aug 2017
Posts: 1,393
I guess they think they are 'guaranteed' storage by crew being in row 1 CE (and possibly Gold), so spend longer in the lounge rather than sitting on the aircraft. I must admit, sometimes getting on first can be boring waiting for the entire plane to board.
Oct 1, 2022, 2:31 am
#89
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Posts: 15,924
This is weasel words on the airlines' part. If you go and read the small print, or look at their "baggage allowance" page, it will say that somewhere. Probably.[0]
But all of the marketing stuff that actually faces the customer - for example the entire flow from "Google flights search" through to "Airline website" and "payment" just says "carry-on bag" or "cabin bag".
This is deceptive practice that is forbidden in, for example, the sale of financial services. The limitations and exclusions have to be brought to the attention of the customer, not hidden away.
[0] As a test, I went through the booking flow, from Google Flights through to ba.com, for a BA flight. The ticket is sold as "Basic economy" with "1 free carry on". There is a link from the Google Flights page to the BA baggage allowances page at https://www.britishairways.com/en-gb...age-allowances which states the maximum size/weight and merely says "If you have more than two pieces of hand baggage, or they’re over the permitted size, you may have to put your larger bags into the hold as checked baggage.".
On continuing to book, I'm taken to ba.com which notes the "basic economy" fare I'm buying includes "2 pieces of hand baggage" - again with no suggestion that they might be taken from me, nor any link to small print.
Having gone through this process I actually feel *more* entitled and combative about BA attempting to take my bags away from me at the aircraft door. There's no warning anywhere in the sales process that this might happen, and I'd feel quite justified in making a really big, aircraft-delaying fuss about it involving offloading of checked bags &c. I'm not *actually* going to do this but - BA are really machine-gunning their own feet with the way they handle this.
But all of the marketing stuff that actually faces the customer - for example the entire flow from "Google flights search" through to "Airline website" and "payment" just says "carry-on bag" or "cabin bag".
This is deceptive practice that is forbidden in, for example, the sale of financial services. The limitations and exclusions have to be brought to the attention of the customer, not hidden away.
[0] As a test, I went through the booking flow, from Google Flights through to ba.com, for a BA flight. The ticket is sold as "Basic economy" with "1 free carry on". There is a link from the Google Flights page to the BA baggage allowances page at https://www.britishairways.com/en-gb...age-allowances which states the maximum size/weight and merely says "If you have more than two pieces of hand baggage, or they’re over the permitted size, you may have to put your larger bags into the hold as checked baggage.".
On continuing to book, I'm taken to ba.com which notes the "basic economy" fare I'm buying includes "2 pieces of hand baggage" - again with no suggestion that they might be taken from me, nor any link to small print.
Having gone through this process I actually feel *more* entitled and combative about BA attempting to take my bags away from me at the aircraft door. There's no warning anywhere in the sales process that this might happen, and I'd feel quite justified in making a really big, aircraft-delaying fuss about it involving offloading of checked bags &c. I'm not *actually* going to do this but - BA are really machine-gunning their own feet with the way they handle this.
Hand bag
Up to 40 x 30 x 15cm (16 x 12 x 6in)Up to 23kg (51lb)
Guaranteed in the cabin
You can bring a small bag for essentials like medication, mobile phones, other electronic devices and passports. This is guaranteed to travel with you in the cabin as part of your British Airways baggage allowance.
Cabin bag
Up to 56 x 45 x 25cm (22 x 18 x 10in)Up to 23kg (51lb)
May need to go in the hold
A larger bag is allowed in the cabin, subject to space being available. Keep medication, travel documents and valuables in your smaller hand bag as well as electronic devices containing lithium batteries, spare batteries and power packs, as these are not allowed in the hold.
Oct 1, 2022, 2:33 am
#90
Suspended
Join Date: Oct 2021
Posts: 885
Surprisingly, for me, CE row 1. I've noticed a few times I'll be sitting in, say, 1A and no-one next to me, everyone boarding, they turn up almost last, then find they can't get their luggage above.
I guess they think they are 'guaranteed' storage by crew being in row 1 CE (and possibly Gold), so spend longer in the lounge rather than sitting on the aircraft. I must admit, sometimes getting on first can be boring waiting for the entire plane to board.
I guess they think they are 'guaranteed' storage by crew being in row 1 CE (and possibly Gold), so spend longer in the lounge rather than sitting on the aircraft. I must admit, sometimes getting on first can be boring waiting for the entire plane to board.