Heathrow T5 security queues 26/09
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#6
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Same at 0630. Queue was the entire length of the check-in area and back to J1 desk. I overheard someone say "they have finally opened the second scanner", which may have caused the backlog. The queue was moving slowly, a combination of security staff being meticulous about what went together (or separately) in trays, including an inspection of every plastic liquids bag, and periods of inactivity when bags seemed to just stop going through the scanners, whether shift changes or donut breaks, I wasn't sure.
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I recall a trip through T5 when another passenger had the temerity to enquire whether the secondary search of bags could be carried out a little less glacially, which yielded a terse "it's for everyone's safety, madam" before the clerk resumed her work at half the speed.
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#10
Join Date: Jul 2012
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An elderly relative and her grandson were flying back to the US today, though I think from Terminal 2 (they flew in on United so I assume the same on the return). Apparently, despite prebooking wheelchair assistance and arriving very early, there were huge delays with this and they were pretty much the last to board the plane.
#11
Join Date: Sep 2012
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I came through a little later and it wasn't too bad, they were still using the tensa barriers near check in. It seemed to be taking a very long time to scan the humans which is unusual IME, bags were OK
We had a B gate bus departure (why do they do that ?!) and they were short of buses and assistance staff so we were a little delayed getting away but overall not a great experience but not a terrible one either
A few stressed people around shouting at the staff which was a shame to see, they were doing their best to pull flights out of the queue etc
We had a B gate bus departure (why do they do that ?!) and they were short of buses and assistance staff so we were a little delayed getting away but overall not a great experience but not a terrible one either
A few stressed people around shouting at the staff which was a shame to see, they were doing their best to pull flights out of the queue etc