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Upgrading travel agent bookings - being passed around!

Upgrading travel agent bookings - being passed around!

Old Sep 5, 22, 4:30 am
  #16  
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Join Date: Feb 2014
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Originally Posted by andrewr1985 View Post
Another call to BA and I’ve been told they cannot upgrade ANY travel agency bookings, either with cash or Avios.
That's just nonsense, unfortunately
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Old Sep 5, 22, 4:56 am
  #17  
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Upgrade with avios for TA bookings has been possible with BA for many years now.

GUFs have been possible to do with BA for a TA booking since 2018.

I think upgrades with cash using POUGs aren't possible - you would be unlikely to get one offered on a TA booking. Upgrades by simply doing it as a change would be possible but I think that needs to be done with the TA.
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Old Sep 5, 22, 4:59 am
  #18  
Company Representative, BA Refunds
 
Join Date: Mar 2020
Location: Manchester
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Please PM me the PNR and i will take a look for you, to confirm what ticket type it is.

It is indeed not the case that all TA bookings can't be upgraded via BA, as mentioned above, so apologies that wrong info was given to you.
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