Duty Free

Old Aug 17, 22, 3:50 am
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Duty Free

Last time I flew back on BA from Dubai I didn’t get any duty free at the airport as I thought I’d get it on board but they said they no longer do it.

How does this work then? I can purchase it on Highlife but when does it get delivered? Is it back on board or are there any plans in this direction? Otherwise I’ll just get it before departure but I used to prefer doing it on board to give the commission to the cabin crew.
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Old Aug 17, 22, 3:58 am
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Preorder online only.
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Old Aug 17, 22, 4:26 am
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Originally Posted by srbrenna View Post
Last time I flew back on BA from Dubai I didn’t get any duty free at the airport as I thought I’d get it on board but they said they no longer do it.

How does this work then? I can purchase it on Highlife but when does it get delivered? Is it back on board or are there any plans in this direction? Otherwise I’ll just get it before departure but I used to prefer doing it on board to give the commission to the cabin crew.
If you mean with 'Ill just do it before departure' that you buy in the terminal much please note that there isn't much (if any?) duty free as we knew it anymore in the UK (at least for the Guccis/ Tiffanys/ etc of the world). I don't buy alcohols or cigs but I believe - someone please correct me - the price of these goods is just slightly cheaper but not actually duty free.

I always feel sorry for the staff in the Tiffany / Gucci stores as they are now almost always deserted - I spent a few pounds there but now its simply much cheaper to buy in the EU.
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Old Aug 17, 22, 5:16 am
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Originally Posted by Duck1981 View Post
I always feel sorry for the staff in the Tiffany / Gucci stores as they are now almost always deserted - I spent a few pounds there but now its simply much cheaper to buy in the EU.
I've always felt sorry for them, as those types of stores have always looked deserted to me, even before Brexit, and regardless of airport or destination. The worst ones are the ones who apparently make their staff stand still, shoulders back, and constantly facing the passing crowd.

Though I suppose with those prices, they only need to sell one handbag a month to make rent...
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Old Aug 17, 22, 5:22 am
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Originally Posted by srbrenna View Post
Last time I flew back on BA from Dubai I didn’t get any duty free at the airport as I thought I’d get it on board but they said they no longer do it.

How does this work then? I can purchase it on Highlife but when does it get delivered? Is it back on board or are there any plans in this direction? Otherwise I’ll just get it before departure but I used to prefer doing it on board to give the commission to the cabin crew.
It's online only. I hadn't done it until this morning for cigs. The preorder cutoffs are 12 hours short-haul ex-LHR, 24 hours short haul back to LHR, and up to 72 hours before for long haul.

Apparently it gets delivered to your seat, I'll report back after Monday.
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Old Aug 17, 22, 5:30 am
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I have used the pre-ordering service several times on shorthaul. It is delivered to your seat in a sealed bag. My only concern is that if the flight is cancelled how difficult it would be to obtain a refund.
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Old Aug 17, 22, 5:31 am
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Originally Posted by Duck1981 View Post
If you mean with 'Ill just do it before departure' that you buy in the terminal much please note that there isn't much (if any?) duty free as we knew it anymore in the UK (at least for the Guccis/ Tiffanys/ etc of the world). I don't buy alcohols or cigs but I believe - someone please correct me - the price of these goods is just slightly cheaper but not actually duty free.

I always feel sorry for the staff in the Tiffany / Gucci stores as they are now almost always deserted - I spent a few pounds there but now its simply much cheaper to buy in the EU.
I buy duty free cigarettes for my elderly mother’s neighbour for all the help she gives her. Two cartons (our joint allowance) comes to £103 ( bought once at LTN and again at the Eurotunnel Terminal) so £5.15 per packet. I believe they cost somewhere in the region of £11-12 ish here in the UK hence quite a saving.

Last edited by Shingi; Aug 17, 22 at 8:20 am
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Old Aug 17, 22, 6:44 am
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Originally Posted by Shingi View Post
I buy duty free cigarettes for my elderly mother’s neighbour for all the help she gives her. Two cartons (our joint allowance) comes to £103 ( bought once at LUT and again at the Eurotunnel Terminal) so £5.15 per packet. I believe they cost somewhere in the region of £11-12 ish here in the UK hence quite a saving.
At LHR and the Eurostar terminal at St Pancras (I believe that's World Duty Free pricing), they cost £60 for 1 carton of 200 and £90 (I think) for 2 cartons. Highlife is cheaper, I just paid £52 for 1 carton, and it was £83 for 2, with the added benefit of 3 Avios per pound.

Note: careful if travelling Eurostar, you can't buy any on the way back from Paris, there's not Duty Free there for some reason.
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Old Aug 17, 22, 7:38 am
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Originally Posted by alex67500 View Post
It's online only. I hadn't done it until this morning for cigs. The preorder cutoffs are 12 hours short-haul ex-LHR, 24 hours short haul back to LHR, and up to 72 hours before for long haul.

Apparently it gets delivered to your seat, I'll report back after Monday.
Please do. They have that 47% Gordon’s that goes down a bit too well. I’ll preorder a couple for the way back!

Do the crew still get the commission of has that been enhanced too?
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Old Aug 17, 22, 8:08 am
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Originally Posted by srbrenna View Post
Please do. They have that 47% Gordon’s that goes down a bit too well. I’ll preorder a couple for the way back!

Do the crew still get the commission of has that been enhanced too?
I think you might be able to pre order from the crew on the outbound flight for delivery on the return if there is sufficient time for it to be delivered to your seat.

can’t remember if it’s an automatic refund if your flight is cancelled or if you have to request it (believe it’s the latter) but no issues at all and prompt refund for my cancellation.
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Old Aug 17, 22, 8:36 am
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Originally Posted by srbrenna View Post
Please do. They have that 47% Gordon’s that goes down a bit too well. I’ll preorder a couple for the way back!

Do the crew still get the commission of has that been enhanced too?
Sadly srbrenna the 47% abv seems to have been enhanced away. I always used to buy Tanqueray duty-free at that higher proof point but the last couple of months it has been reduced to 43%. The price has not been reduced however.

I have also noticed that the 0.0% Tanqueray is line priced / more expensive than the 43% version so there is clearly some good margin being made. DF is rarely a bargain IMHO although there are occasional exceptions (and for smokers, the cost-savings do seem larger)
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Old Aug 17, 22, 2:16 pm
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Just checking they dont do duty free on board? (Flying to Orlando next month) and if I want anything have to pre-order?
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Old Aug 17, 22, 2:23 pm
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Correct.
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Old Aug 17, 22, 2:26 pm
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Originally Posted by Can I help you View Post
Correct.
Thanks and any way to collect Avios miles by pre-ordering?
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Old Aug 17, 22, 2:32 pm
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Yes.
https://highlifeshop.com/frequently-asked-questions/
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