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Long-haul catering changes: announcement on 12 July

Long-haul catering changes: announcement on 12 July

Old Jul 19, 22, 1:43 pm
  #166  
 
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CIHY has given copious amounts of good information, so not busting on him. Hadn't looked at the thread in a while and thought I had missed something.. Was just wondering what I could look forward to on my trip to London in December.
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Old Jul 22, 22, 8:41 am
  #167  
 
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Details of catering enhancements have now been released. To summarise:
- Hot towels return on long haul services in F, CW, WTP.
- Regional menu variations return (e.g Thali service in F on India services)
- Hot starters, soup and hot desserts return to F
- Club Kitchen phased improvements starting with longest services. Sandwiches, yoghurts, fruit, other chilled items now offered
- Hot bakery in WTP
- Longer flights will offer second hot meals in WT/WTP. Shorter flights will offer a 'hot refreshment' (I think it's that dodgy pizza wrap situation we used to have).
- 3 menu choices in WTP for the main service
- Menus return in WTP
- Various bar loading changes, galley planning improvements and wine cellar improvements apparently.

All to take effect from 01/08/22

Last edited by MFCC; Jul 22, 22 at 8:43 am Reason: additions
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Old Jul 22, 22, 8:45 am
  #168  
 
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I am not sure which I am more pleased about: the improvements, or that - after 12 pages - this thread has delivered
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Old Jul 22, 22, 8:48 am
  #169  
 
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Originally Posted by MFCC View Post
- Hot towels return on long haul services in F, CW, WTP.
So we won't see it in CE anymore I guess? Or is this because the announcement is only about LH?
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Old Jul 22, 22, 8:50 am
  #170  
 
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No change to the current CW all-on-one-tray service?

Thats the biggest gripe for most on here isnt it?
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Old Jul 22, 22, 8:56 am
  #171  
 
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Originally Posted by GumshoeW12 View Post
No change to the current CW all-on-one-tray service?

Thats the biggest gripe for most on here isnt it?
No. Crewing numbers apparently cannot return to the pre-covid levels until the end of the summer season. I expect we'll see the end of the one tray service at the start of W22/23 but this isn't confirmed, just my thoughts.
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Old Jul 22, 22, 8:57 am
  #172  
 
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Originally Posted by alex67500 View Post
So we won't see it in CE anymore I guess? Or is this because the announcement is only about LH?
The announcement included previously released things such as the new ET BOB menu but didn't mention CE hot towels. I expect this remains to be seen once the service and delivery standards are fully updated at the start of next month.
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Old Jul 22, 22, 9:02 am
  #173  
 
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Originally Posted by MFCC View Post
Details of catering enhancements have now been released. To summarise:
- Hot towels return on long haul services in F, CW, WTP.
- Regional menu variations return (e.g Thali service in F on India services)
- Hot starters, soup and hot desserts return to F
- Club Kitchen phased improvements starting with longest services. Sandwiches, yoghurts, fruit, other chilled items now offered
- Hot bakery in WTP
- Longer flights will offer second hot meals in WT/WTP. Shorter flights will offer a 'hot refreshment' (I think it's that dodgy pizza wrap situation we used to have).
- 3 menu choices in WTP for the main service
- Menus return in WTP
- Various bar loading changes, galley planning improvements and wine cellar improvements apparently.

All to take effect from 01/08/22
Oh well thats just great. Flying in J to IAD on 30th July. Guess Ill end up with that bloody pie
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Old Jul 22, 22, 9:17 am
  #174  
 
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Originally Posted by MFCC View Post
- Hot starters, soup and hot desserts return to F
Hallelujah, the soup returns
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Old Jul 22, 22, 9:41 am
  #175  
 
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Originally Posted by MFCC View Post
Details of catering enhancements have now been released. To summarise:
- Hot towels return on long haul services in F, CW, WTP.
- Regional menu variations return (e.g Thali service in F on India services)
- Hot starters, soup and hot desserts return to F
- Club Kitchen phased improvements starting with longest services. Sandwiches, yoghurts, fruit, other chilled items now offered
- Hot bakery in WTP
- Longer flights will offer second hot meals in WT/WTP. Shorter flights will offer a 'hot refreshment' (I think it's that dodgy pizza wrap situation we used to have).
- 3 menu choices in WTP for the main service
- Menus return in WTP
- Various bar loading changes, galley planning improvements and wine cellar improvements apparently.

All to take effect from 01/08/22
Thanks for the update. I suppose for me I can understand why there's a need to keep CW one tray. However that does not excuse the poorer quality of food available. Is there not the scope to have the pre pandemic quality served on one tray. Or is that too simplistic a wish.

Also will there be ice cream in the CW Kitchen?
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Old Jul 22, 22, 9:54 am
  #176  
 
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Originally Posted by andymcdonnell View Post
Oh well that’s just great. Flying in J to IAD on 30th July. Guess I’ll end up with that bloody pie
You're literally missing nothing. J service is staying the same.

Edit: Well you miss out on the Club kitchen. But you're still good for pie!
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Old Jul 22, 22, 9:56 am
  #177  
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Originally Posted by MFCC View Post
Details of catering enhancements have now been released. To summarise:
- Hot towels return on long haul services in F, CW, WTP.
- Regional menu variations return (e.g Thali service in F on India services)
- Hot starters, soup and hot desserts return to F
- Various bar loading changes, galley planning improvements and wine cellar improvements apparently.

All to take effect from 01/08/22
Great news for my F flights, thanks MFCC for the update and to CIHY for the original heads up.
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Old Jul 22, 22, 10:09 am
  #178  
 
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Originally Posted by andymcdonnell View Post
Oh well thats just great. Flying in J to IAD on 30th July. Guess Ill end up with that bloody pie
I recommend not eating any pastry between now and then. You'll be getting almost a year's dose in one sitting!
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Old Jul 22, 22, 10:15 am
  #179  
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Originally Posted by Schwann View Post

Edit: Well you miss out on the Club kitchen. But you're still good for pie!
well by weeks though as its apparently rolled out starting with longer routes, which iAd isnt.
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Old Jul 22, 22, 10:16 am
  #180  
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Originally Posted by alex67500 View Post
So we won't see it in CE anymore I guess? Or is this because the announcement is only about LH?
Ideally, id like to see it back too, but I must say that to me, long haul is/was by far more people n need of improvements.
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