Proof that BA’s IT is stuck in the 1970s (or earlier)
Jul 1, 2022, 12:54 pm
#2
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 756
wow - that is not good. My wife is just about to become "Dr" and I daren't show her this as our summer hols will get cancelled!!! 
Is it definitely the combination of pronoun and gender that is causing the fail? EDIT: Yep, just looked more closely at the screen. wow
UK Newspapers would have a field day with this!
Is it definitely the combination of pronoun and gender that is causing the fail? EDIT: Yep, just looked more closely at the screen. wow
UK Newspapers would have a field day with this!
Last edited by wanderingjock; Jul 1, 2022 at 12:56 pm Reason: spotted the error description
Jul 1, 2022, 1:30 pm
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,772
Jul 1, 2022, 1:40 pm
#6
Join Date: Nov 2017
Posts: 3,059
It is a problem, but IIRC not one of BA’s making. Some countries require mandatory submission of gender in API. If a gendered title is used, it is taken from there. If not, it has to be added separately. Admittedly the error message above is hideous and could be phrased much better.
Jul 1, 2022, 2:02 pm
#7
Join Date: Jun 2004
Location: Mäntyharju, Finland
Programs: BA Gold
Posts: 155
Are people jumping to conclusions? Title and gender don't match each other, or probably what's happening is she input a title and a gender that didn't match the title and gender that was on the booking or already in her profile or whatever. And it's just saying that the gender field and the title field do not match the gender field and the title field on record. Not that's it's trying to match gender with the title.
Jul 1, 2022, 2:40 pm
#8
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,606
It is genuinely not an issue, or at least not a general case issue. But unfortunately once an idea has outraged a few people, it snowballs out of control. BA will have a job trying to keep a lid on this, and the irony is they're one of the most genuinely diverse and inclusive business you could find.
Jul 1, 2022, 3:22 pm
#9
Join Date: Nov 2011
Location: London, Babylon-on-Thames
Programs: BAEC Blue (back to Earth)
Posts: 1,504
It is genuinely not an issue, or at least not a general case issue. But unfortunately once an idea has outraged a few people, it snowballs out of control. BA will have a job trying to keep a lid on this, and the irony is they're one of the most genuinely diverse and inclusive business you could find.
Jul 1, 2022, 3:31 pm
#10
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,606
OK, I'll try again. It is not an issue in the way that is being suggested, i.e. evidence that "BA's IT is stuck in the 1970s". It's confected outrage. I think districtRich is probably on the right lines, something else has been misinterpreted.
Jul 1, 2022, 3:55 pm
#11
Join Date: Mar 2007
Location: Leicestershire UK
Programs: BA, AMEX PP
Posts: 301
Earlier today I tried to enter the API for our forthcoming trip to the USA only to be given the same error message when submitting my wife's details - Title and Gender do not match.
In this case there's no 'Dr' involved, just 'Mrs' and 'Female' so I suspect there's a general fault somewhere in the system at the moment (how unusual).
In this case there's no 'Dr' involved, just 'Mrs' and 'Female' so I suspect there's a general fault somewhere in the system at the moment (how unusual
).
Jul 1, 2022, 4:31 pm
#12
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
I know some people think that identifying with your title is silly, but if you are to enter ‘Dr’ as a title, could this potentially be used by crew in the event of an emergency?
Regardless, if you’ve put the studying in to earn your title and the option is available then you should be allowed to select it, you earned it.
Add
Regardless, if you’ve put the studying in to earn your title and the option is available then you should be allowed to select it, you earned it.
Add
Jul 1, 2022, 4:39 pm
#13
Join Date: Aug 2006
Location: Switzerland
Posts: 1,587
Jul 1, 2022, 4:48 pm
#14
Join Date: Apr 2012
Location: LCY is always preferred
Programs: BAEC Gold, IHG Silver, HHonors Gold
Posts: 1,026
Jul 1, 2022, 5:13 pm
#15
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,087
I have Dr instead of Mr as my preferred title, so that I cannot be mistaken for a surgeon- that very thought makes me shudder
(Medical doctor humour- "do you know why surgeons are Mr, Miss or Mrs? It is to hide the fact that some of them give the impression they did not to go to medical school!)