Proof that BA’s IT is stuck in the 1970s (or earlier)
Jul 3, 2022, 12:47 pm
#61
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 638
This remains an issue, and not just for titles like Dr etc. I'm trying to submit API for an upcoming flight for the family. Mr and Mstr Oaxaca are accepted without issue, but apparently the title and gender of Mrs and Miss Oaxaca (both female) do not match. Ironically they are already there and accepted in the API from their BAEC profiles, but when I try to update with the US address details, they get re-submitted somehow and this bug fails them. Hoping BA fixes this soon, as I would like to be able to OLCI when it opens, though guess I can call BA to have it added manually. Tedious.
Interestingly, that tab and option seems to have disappeared, at least for me. Online chat is possible, but I don't quite have the energy to copy and paste "speak to an agent" 50 times...
Interestingly, that tab and option seems to have disappeared, at least for me. Online chat is possible, but I don't quite have the energy to copy and paste "speak to an agent" 50 times...
Jul 3, 2022, 4:44 pm
#62
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
Indeed, that’s where I was expecting to see it, but not appearing for me in either Chrome on laptop, or Safari on iPad. Strange, but in any case I’ve solved the issue by going into MMB from the iPhone app (thanks to a tip in another thread here), where the API submission accepted that Mrs/Miss O are female…
Jul 4, 2022, 2:45 am
#67
Join Date: Mar 2007
Location: Leicestershire UK
Programs: BA, AMEX PP
Posts: 301
Jul 4, 2022, 4:07 am
#68
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 638
A pretty basic IT error by BA's outsourced IT provider.
Jul 4, 2022, 6:14 am
#69
Join Date: Oct 2004
Location: Boston, London
Programs: BA GGL/GfL
Posts: 320
Jul 4, 2022, 6:30 am
#71
Join Date: Jan 2015
Location: bouncing C1&2
Programs: DL*DM/AA*G
Posts: 521
It is funny and borderline annoying (I work with a lot of them) how MDs feel entitled to be called "Doctor" and prefixed "Dr" in every bit and piece of documentation.
They are awarded a Medical Doctorate, which is a professional degree, with last name suffix MD. It is only getting more ridiculous when they want you to write "Dr. First Last, MD".
In front of patients, whatever, I don't care, do what's best for them, but please come down from your high horse when you're among colleagues, unless we are somehow regarded as inferior beings, of course.
That notwithstanding, BA's system is obviously made to create this hilarious error messages - maybe any and every error should just be "404 Page not found".
They are awarded a Medical Doctorate, which is a professional degree, with last name suffix MD. It is only getting more ridiculous when they want you to write "Dr. First Last, MD".
In front of patients, whatever, I don't care, do what's best for them, but please come down from your high horse when you're among colleagues, unless we are somehow regarded as inferior beings, of course.
That notwithstanding, BA's system is obviously made to create this hilarious error messages - maybe any and every error should just be "404 Page not found".
Jul 4, 2022, 8:01 am
#73
Join Date: Apr 2012
Location: LCY is always preferred
Programs: BAEC Gold, IHG Silver, HHonors Gold
Posts: 1,025
Jul 4, 2022, 8:05 am
#74
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Jul 4, 2022, 8:43 am
#75
Join Date: Jan 2003
Location: London, UK
Posts: 5,655