Crew appearance in flight
Jun 10, 2022, 12:27 pm
#1
Original Poster
Join Date: Jan 2020
Location: London
Programs: British Airways
Posts: 3
Crew appearance in flight
Just travelled short haul and was welcomed on board by a CSM and club europe steward both open neck shirt with no tie. They did the whole service (which was poor - left everyone to pour there own drinks) without a tie and top two buttons undone. As soon as we are landing at LHR hey presto tie appears and is fitted
Am I being pedantic or is this a bit to relaxed.
Am I being pedantic or is this a bit to relaxed.
Last edited by JStenning; Jun 10, 2022 at 12:33 pm
Jun 10, 2022, 12:37 pm
#2
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
Just travelled short haul and was welcomed on board by a CSM and club europe steward both open neck shirt with no tie. They did the whole service (which was poor - left everyone to pour there own drinks) without a tie and top two buttons undone. As soon as we are landing at LHR hey presto tie appears and is fitted
Am I being pedantic or is this a bit to relaxed.
Am I being pedantic or is this a bit to relaxed.
What sector was it? Curious as I usually fly from Dublin, which is quite short, and usually the Champagne is cracked but I pour it myself. All subsequent drinks (and there are always subsequent drinks, even on a Dublin!) are also self-pour. I have no issue with that at all, to be fair. If I was drinking something else, I'd quite like to mix it as I like it.
Jun 10, 2022, 12:42 pm
#3
Original Poster
Join Date: Jan 2020
Location: London
Programs: British Airways
Posts: 3
It was lisbon so a 2 hour 20 minute sector and I have understand pouring yourself and on short sectors I understand the crews can be run off their feet. But this was 8 rows and over 2 hours.
Just looked very unprofessional and seeing half a chest is not a great look.
Just looked very unprofessional and seeing half a chest is not a great look.
Jun 10, 2022, 12:49 pm
#5
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,174
What I did notice was that I flew to LHR from MAD in May and the entire crew was male. That has not happened much to me.
Jun 10, 2022, 12:50 pm
#6
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
Either way, I think the drink pour issue is a non-issue from my perspective.
Jun 10, 2022, 12:57 pm
#7
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,174
Eight rows that were full, or half empty? It makes a difference. Also, the 2 hour 20 minute sector includes the ground time, so the actual time in the air is less, then you also have to take off (!) the climb time where the crew remain seated and the 10 minutes before landing. So while it may seem like a lot, it's still a short enough flight, and a lot depends on how busy the flight was. Was everyone sleeping or was everyone drinking?
Either way, I think the drink pour issue is a non-issue from my perspective.
Either way, I think the drink pour issue is a non-issue from my perspective.
Jun 10, 2022, 12:58 pm
#8
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Sounds inappropriate, but these days I guess one should be grateful that there are enough crew to operate the flight. I have long since abandoned any concept of standards on the former Great British Airways.
We just ask them to fly us safely, with our luggage, to the booked destination and not poison us with the food. Anything beyond that minimal requirement is a bonus, from my POV.
We just ask them to fly us safely, with our luggage, to the booked destination and not poison us with the food. Anything beyond that minimal requirement is a bonus, from my POV.
Jun 10, 2022, 1:13 pm
#9
Original Poster
Join Date: Jan 2020
Location: London
Programs: British Airways
Posts: 3
I get the drink situation and to be honest pooring it myself is not a problem at all it's more how its passed or should I say launched to you.
It was two thirds full in club I would say and food service was done with around an hour and ten minutes to go as they did no pre drink.
It was two thirds full in club I would say and food service was done with around an hour and ten minutes to go as they did no pre drink.
Last edited by JStenning; Jun 10, 2022 at 2:46 pm
Jun 10, 2022, 1:16 pm
#10
Join Date: Jul 2015
Location: Offshore Island
Programs: BAEC Silver
Posts: 308
I remember once, some time ago flying from LHR to Amsterdam which is a very short flight. whilst still on the ground the CSM asked all the CE passengers what they would like from the menu and also their choice of drink. No sooner had the seat belt sign been turned off he was immediately dishing out meals and drinks. I think we had 2 more drinks before landing. I was so impressed I passed his name on to BA.
Jun 10, 2022, 1:17 pm
#11
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
Just travelled short haul and was welcomed on board by a CSM and club europe steward both open neck shirt with no tie. They did the whole service (which was poor - left everyone to pour there own drinks) without a tie and top two buttons undone. As soon as we are landing at LHR hey presto tie appears and is fitted
Am I being pedantic or is this a bit to relaxed.
Am I being pedantic or is this a bit to relaxed.
Re the tie - BURN THEM! BURN THEM ALL!! Probably the most useless piece of clothing around. You might guess, correctly. that I despise them and don't see the need for them in a modern world. Thankfully no company I worked in for the past 20+ years requires them. The last company that did, a very old bank I worked at, wouldn't even let us take them off when the inefficient air-con couldn't cope with a summer heat spurt.
We need to move on from the past in many ways and ties in uniforms are part of that. Get rid of them!
Jun 10, 2022, 2:00 pm
#14
Join Date: Jan 2022
Programs: BAEC
Posts: 1,470
He must have had rather odd dimensions if the top 2 buttons undone showed half his chest. I’m actually surprised you saw any chest. Unless he was seriously flirting with you.
