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buying avios urgent help required for a flight today

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Old Jun 3, 2022, 4:16 am
  #1  
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Join Date: Mar 2018
Posts: 375
buying avios urgent help required for a flight today
hey folks
in the past i've tried to buy avios many times ,

and today is one of those days as i'm planning a trip later on today and i need to top up my account

for some reason every time i go into the purchasing avios link i get an error and i just cant go into the site

any help or suggestions please?

man thnaks
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Old Jun 3, 2022, 4:22 am
  #2  
 
Join Date: Dec 2014
Location: London, UK
Programs: BAEC Gold-GGL
Posts: 1,184
What is the error you're seeing? Have you tried a different browser, cleared cache / cookies? Do you have plug ins that prevent scripts from running?
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Old Jun 3, 2022, 4:26 am
  #3  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,800
They did add a second login to Avios after the replatforming changes. So I did login to BA / My Executive Club / View Statement / Purchase Avios / login / Buy Avios view more and I can enter all my details and credit card data right up to the point where I think I would be committed to the transaction. It would be daft for me to buy Avios so that's as far as I can sensibly go.

I hesitate to suggest this since it's very complex, with multiple potential points of failure, but you could buy via Iberia if you have a working account and then transfer from IB to BA.
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Old Jun 3, 2022, 4:27 am
  #4  
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Join Date: Mar 2018
Posts: 375
this is the message i keep seeing

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Old Jun 3, 2022, 4:27 am
  #5  
 
Join Date: Apr 2018
Location: London
Programs: Gold at BA, Hilton and Radisson.
Posts: 591
When buying Avios they do not always post immediately. I had to wait three days during the 100% bonus offer. So proceed with caution!
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Old Jun 3, 2022, 4:29 am
  #6  
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Join Date: Mar 2018
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i did this exact thing now and still get an error
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Old Jun 3, 2022, 4:29 am
  #7  
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Join Date: Mar 2018
Posts: 375
Originally Posted by ScienceTeacher
When buying Avios they do not always post immediately. I had to wait three days during the 100% bonus offer. So proceed with caution!
yes but i cant even get to the stage of buying
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Old Jun 3, 2022, 4:31 am
  #8  
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Join Date: Mar 2018
Posts: 375
Originally Posted by corporate-wage-slave
They did add a second login to Avios after the replatforming changes. So I did login to BA / My Executive Club / View Statement / Purchase Avios / login / Buy Avios view more and I can enter all my details and credit card data right up to the point where I think I would be committed to the transaction. It would be daft for me to buy Avios so that's as far as I can sensibly go.

I hesitate to suggest this since it's very complex, with multiple potential points of failure, but you could buy via Iberia if you have a working account and then transfer from IB to BA.
i did this exact thing now and still get an error

though the IB option sounds good thanks will try that
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Old Jun 3, 2022, 4:32 am
  #9  
 
Join Date: Dec 2014
Location: London, UK
Programs: BAEC Gold-GGL
Posts: 1,184
Have you tried a different browser?
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Old Jun 3, 2022, 4:33 am
  #10  
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Join Date: Mar 2018
Posts: 375
Originally Posted by fluffymitten
What is the error you're seeing? Have you tried a different browser, cleared cache / cookies? Do you have plug ins that prevent scripts from running?
maybe i dont have the plug ins
which are they, maybe ill install them now
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Old Jun 3, 2022, 4:33 am
  #11  
 
Join Date: Feb 2010
Posts: 27
Originally Posted by Palty
this is the message i keep seeing

Looks like an error on a works computer, perhaps the employer has prevented access?
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Old Jun 3, 2022, 4:35 am
  #12  
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Originally Posted by sm0611
Looks like an error on a works computer, perhaps the employer has prevented access?
nope, this my own computer
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Old Jun 3, 2022, 4:38 am
  #13  
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Join Date: Mar 2018
Posts: 375
Originally Posted by fluffymitten
Have you tried a different browser?
wow amazing
i just tried a different browser and it worked

thanks so much for your help

btw how long would it take for it to post into my account?
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Old Jun 3, 2022, 4:41 am
  #14  
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
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..... beaten to it!
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Old Jun 3, 2022, 8:59 am
  #15  
 
Join Date: Feb 2016
Posts: 121
Originally Posted by Palty
i just tried a different browser and it worked
Can you share which browser failed and which one worked? It might help others that come across this problem.
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