31 May 2022 : British Airways operated by Comair (South Africa) flights suspended
#31
Original Poster
Join Date: Jul 2011
Location: LCY / LHR / ZRH / JNB
Programs: BA
Posts: 120
Had a family member booked on a domestic JNB-CPT via a BA Avios redemption in Club next week. This was showing cancelled (unsurprisingly). BA were able to rebook on another airline without penalty and without any charge for this redemption flight, all seemed easy. The flight that best matched the required timings was an Airlink flight, not sure if other rebooking options are available. Rebooking was also in business. Did the change by phone.
#32
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
I decided to go ahead and book an alternative for my JNB-MRU segment in Business Class on AA award ticket (YUL-DOH-JNB-MRU) for late October).
As this is now the second major disruption of operations at Comair this year, I didn't want to leave it to chance. I prefer to have peace of mind and not bother with the hassle of keeping on top of the situation and then chasing after BA/Comair or AA.
Being that my ticket was issued by AA (BA will not touch the booking) the only option AA offers is to cancel the booking, refund the taxes and reinstate the miles for free.
I kept the YUL-DOH-JNB w/ Qatar Airways. I had a separate return booked with Aeroplan MRU-LHR-YYZ w/ Air Mauritius and Air Canada.
Luckily Air Mauritius operates JNB-MRU on the day of my arrival into JNB. I called Aeroplan and they were able to add the JNB-MRU segment in Business Class to my existing booking for an additional 10K AP points. I could have booked it separately but it would have cost 25K AP points.
Hope this helps with others looking for alternatives from JNB to MRU.
As this is now the second major disruption of operations at Comair this year, I didn't want to leave it to chance. I prefer to have peace of mind and not bother with the hassle of keeping on top of the situation and then chasing after BA/Comair or AA.
Being that my ticket was issued by AA (BA will not touch the booking) the only option AA offers is to cancel the booking, refund the taxes and reinstate the miles for free.
I kept the YUL-DOH-JNB w/ Qatar Airways. I had a separate return booked with Aeroplan MRU-LHR-YYZ w/ Air Mauritius and Air Canada.
Luckily Air Mauritius operates JNB-MRU on the day of my arrival into JNB. I called Aeroplan and they were able to add the JNB-MRU segment in Business Class to my existing booking for an additional 10K AP points. I could have booked it separately but it would have cost 25K AP points.
Hope this helps with others looking for alternatives from JNB to MRU.
#34
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,586
I’m not sure what happened to BA’s investment, but it very well may have been diluted or lost when Comair went into Business Rescue (bankruptcy) a couple of years ago, and a new class of shares were issued to the new investors.
#35
Join Date: May 2020
Location: DXB and JNB
Programs: EK Plat; QR Gold
Posts: 507
Yep. People can’t even work out who the present Directors are.
#36
Join Date: Jan 2010
Location: SFO
Programs: AS UA AA BA DL HY BV
Posts: 18
Holding on to my AA partner award ticket intact and see what happens with Comair by October, so fingers crossed. My alternate plan is to do JNB to MRU on Air Austral and do a stopover visit in Reunion.
#37
Suspended
Join Date: Feb 2022
Programs: DL DM, AA EXP, Bonvoy Titanium
Posts: 160
Is there any options in this scenario:
Currently booked US-CPT via LHR & JNB with JNB-CPT on Comair/BA all in CW/Business. I’m on a morning JFK-LHR flight that connects to the evening LHR-JNB flight. With their being no indication of how long Comair/BA’s shutdown will last I’d really like to have them just move me to the evening LHR-CPT non-stop. My trip isn’t until the first week of October and from reading this thread it sounds like they’re not even willing to work with itineraries in October. The n/s LHR-CPT only has 4 seats left for sale in Business according to ExpertFlyer for my travel date. By the time they start offering to work with October reservations it will likely be sold out. If Comair/BA still isn’t flying and the only other airline that offers Business class between JNB-CPT (Airlink) is sold out then what - am I forced to be downgraded?
October is only a little more than 3.5 months away. Why can’t BA just help me now? Are there any options?
Currently booked US-CPT via LHR & JNB with JNB-CPT on Comair/BA all in CW/Business. I’m on a morning JFK-LHR flight that connects to the evening LHR-JNB flight. With their being no indication of how long Comair/BA’s shutdown will last I’d really like to have them just move me to the evening LHR-CPT non-stop. My trip isn’t until the first week of October and from reading this thread it sounds like they’re not even willing to work with itineraries in October. The n/s LHR-CPT only has 4 seats left for sale in Business according to ExpertFlyer for my travel date. By the time they start offering to work with October reservations it will likely be sold out. If Comair/BA still isn’t flying and the only other airline that offers Business class between JNB-CPT (Airlink) is sold out then what - am I forced to be downgraded?
October is only a little more than 3.5 months away. Why can’t BA just help me now? Are there any options?
Last edited by LikeaGVI; Jun 5, 2022 at 2:39 pm
#38
Suspended
Join Date: Feb 2022
Programs: DL DM, AA EXP, Bonvoy Titanium
Posts: 160
Originally Posted by scottishpoet
flights as far out as October will not have been cancelled yet. So do not expect to hear anything in the short term. BA will wait to see how the situation develops
#39
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
#40
Suspended
Join Date: Feb 2022
Programs: DL DM, AA EXP, Bonvoy Titanium
Posts: 160
Originally Posted by Globaliser
This is a situation which is probably developing day by day. 3˝ months is an absolute age away. If Comair is operating on that date in the far distant future, then you'll probably be able to fly as booked, or on another Comair flight. If not, then you'll get rebooked then. There really is no need to panic.Because BA hasn't cancelled the flight but simply taken it off sale. In due course, that may turn out to be either temporary or permanent. In the meantime, there's a state of uncertainty for everyone. That's all.
1). Why won’t BA reaccomodate currently booked passengers who are flying in the next few months. Do they want to set themselves up for EC261 payouts by waiting to rebook passengers until the last minute?
2). How is an airline taking all flights to all destinations off sale different than the flights being cancelled? If they’re considering them cancelled in June and July and rebooking those passengers why is the next month or the following month different? There’s no Finances lined up or rescue plan in place. It’s not like this is a short term issue.
#41
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,957
2). How is an airline taking all flights to all destinations off sale different than the flights being cancelled? If they’re considering them cancelled in June and July and rebooking those passengers why is the next month or the following month different? There’s no Finances lined up or rescue plan in place. It’s not like this is a short term issue.
Tbh as you note your booking is 3.5 months away and this is a developing situation. I would just wait and see what happens first. It should become a lot clearer soon whether Comair will come back or are gone for good.
Last edited by KARFA; Jun 6, 2022 at 6:33 am
#42
Join Date: Dec 2011
Location: UK
Programs: BA Gold, HHonours, SPG, AVIS
Posts: 526
I was caught up in the Comair/BA issues back in March, with a flight booked CPT-JNB-LHR in Club all as one ticket, I heard about the issue on the Saturday that all flights were suspended, and BA in the UK weren't interested, at the time of the call there was 2-CW seats on both flights on the Sunday evening, BA42/58, and they refused to put me on either of those flights. I tried again on the Sunday morning, same thing, they told me to go to the airport. Only after the flight was due to depart, did they put me on the direct flight on the Monday., 24-hours later. I tried to claim the EU261 compensation, and after been ignored until last week, despite chasing, they said its a Comair issue, and got to them for compensation
#43
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
Clearly they are likely to give you several weeks notice so it won't be last minute and will be well beyond 2 weeks which would start to put EC261 compensation in scope (the scope of which is debatable anyway for a flight outside the UK/EU even if you are connecting to/from a BA flight).
#44
Join Date: Jul 2011
Posts: 37
We are on an international BA flight early July connecting from London to Johannesburg to Victoria falls with that last segment on comair (jnb to vfa). This booking is an award flight. Then our flight from vfa to durban via jnb is also on comair. Right now no word from ba. What do you recommend we do. Does it look like they may be back up in 4 weeks? We are getting apprehensive about the last minute scramble on an international itinerary.
#45
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,917
We are on an international BA flight early July connecting from London to Johannesburg to Victoria falls with that last segment on comair (jnb to vfa). This booking is an award flight. Then our flight from vfa to durban via jnb is also on comair. Right now no word from ba. What do you recommend we do. Does it look like they may be back up in 4 weeks? We are getting apprehensive about the last minute scramble on an international itinerary.