First class SIN-LHR ran out of amenity bags
#32
Ambassador, British Airways Executive Club, easyJet and Ryanair
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I'm not sure ORC can be done online, a phone call (yes, I know!) is the quickest and easiest way to do those. If you are making a claim for other expenses or compensation then feel free to include it in the narrative there. That may work, but likely to be overlooked because of the teams involved.
#34
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#36
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#37
Join Date: Apr 2016
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- Exceptional, elegant British service
- Your own private, spacious suite
- A fully flat bed with a foam and microfibre mattress topper and 400 thread count bedding
- Delicious, indulgent fine dining with exclusively designed crockery, cutlery and glassware from the finest British designers, William Edwards, Studio William and Dartington
- Exclusively designed Temperley London loungewear, amenity bag and slippers
- Seven-piece luxury skin and body care collection from Elemis
- Access to luxurious lounges
- Exclusive and dedicated service
- Priority boarding, straight from an exclusive First lounge
#39
Moderator: Qatar Airways
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I flew back from BOS a week or so ago, and was offered the mens slippers, pyjamas, and washbag.
I declined and asked for the womens ones as I give them to the kids (giving a toddler something with a zip and things to open inside, is a fab game!).
I ended up with 2 sets of womens pyjamas, slippers & washbags, and one set of the mens pyjamas and washbag - very kind of the staff.
Crew were faultless throughout.
M
I declined and asked for the womens ones as I give them to the kids (giving a toddler something with a zip and things to open inside, is a fab game!).
I ended up with 2 sets of womens pyjamas, slippers & washbags, and one set of the mens pyjamas and washbag - very kind of the staff.
Crew were faultless throughout.
M
#41
Suspended
Join Date: May 2022
Programs: BA
Posts: 41
It's a little like the comment in another thread about a broken and non-functional Club Suite seat where the hapless passenger paid £450 for the upgrade at the airport and someone thought that a chargeback was not appropriate because the airline had flown her from A to B.
#42
Join Date: Oct 2015
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Posts: 1,389
Well, I suppose the food, water, alcohol and so on don't feature - but I bet you'd be annoyed if none of those were available. I imagine you choose based on route and then carrier, given that First Class is not like Business Class and only available (on any carrier) on certain routes.
It's a little like the comment in another thread about a broken and non-functional Club Suite seat where the hapless passenger paid £450 for the upgrade at the airport and someone thought that a chargeback was not appropriate because the airline had flown her from A to B.
It's a little like the comment in another thread about a broken and non-functional Club Suite seat where the hapless passenger paid £450 for the upgrade at the airport and someone thought that a chargeback was not appropriate because the airline had flown her from A to B.
#43
Join Date: Apr 2007
Location: Anywhere
Posts: 6,565
BA has always had problems with loading wash bags and sleeper suits on this route as there has to be enough round tripped from LHR for 4 full sectors. I expect that either the crew didn’t know where to find them as in BAs wisdom they could have been loaded in any galley...
#44
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#45
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BA have a habit of putting things in different places depending on the route, if you are not thorough you can easily missing things that are double banked in the rear galley for customers in First, crew working in WT assume you know it’s there and don’t feel the need to share.