Broken seat in CW LHR-JFK
May 15, 2022, 12:56 pm
#31
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
May 15, 2022, 1:17 pm
#34
Join Date: May 2018
Posts: 91
May 15, 2022, 2:45 pm
#37
Suspended
Join Date: Aug 2021
Programs: BA GFL. Marriott. Emirates Pla
Posts: 19
What I don't understand is how can there be a taxes difference from CW to F, when departing from UK there is APD on Anything more than economy.
Going from CF revenue to F in Avios should attract no more taxes, so 80,000 avois unless outright booking.
Going from CF revenue to F in Avios should attract no more taxes, so 80,000 avois unless outright booking.
May 16, 2022, 1:07 am
#38
Join Date: Jul 2005
Location: London
Programs: Ba Silver ( for now!)
Posts: 776
May 16, 2022, 1:37 am
#39
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
They are not "tax" differences, but BA surcharge differences.
May 16, 2022, 3:43 am
#41
Join Date: Sep 2019
Location: London, UK
Programs: BAEC Silver
Posts: 136
Had a broken seat in first London to Mexico last year. Manually tried to override it to no avail. 2 days later we were compensated with £800 voucher. Didn't make any fuss as was a day flight and was happy to sit upright for the duration. Was shocked to receive any compensation as we didn't really tell anyone. Lovely gesture and has paid for a European Trip in coming weeks.
May 16, 2022, 12:30 pm
#42
Join Date: May 2018
Posts: 91
May 16, 2022, 12:39 pm
#43
Original Poster
Join Date: May 2022
Posts: 5
The door panel from inside was missing so all you could see was exposed wood and the insides of the door. (Can’t attach pic as too new to forum still)
It was stuck in open position and didn’t close or move at all.
We upgraded about 4 hrs before departure at checkin and there were no other free seats in CW when we boarded. We weren’t offered a specific seat or to choose our seats just given these two. The crew definitely knew the seat and door were out of action when we boarded as the comment that was made!
I guess I’m disappointed they took the £449 from me for the seat knowing it was broken. No reply yet from complaint ( a week and counting) but was advised there could be a delay. Now I don’t really want Avios but a refund!
It was stuck in open position and didn’t close or move at all.
We upgraded about 4 hrs before departure at checkin and there were no other free seats in CW when we boarded. We weren’t offered a specific seat or to choose our seats just given these two. The crew definitely knew the seat and door were out of action when we boarded as the comment that was made!
I guess I’m disappointed they took the £449 from me for the seat knowing it was broken. No reply yet from complaint ( a week and counting) but was advised there could be a delay. Now I don’t really want Avios but a refund!
May 16, 2022, 2:21 pm
#44
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
... The crew definitely knew the seat and door were out of action when we boarded as the comment that was made!
I guess I’m disappointed they took the £449 from me for the seat knowing it was broken. No reply yet from complaint ( a week and counting) but was advised there could be a delay. Now I don’t really want Avios but a refund!
I guess I’m disappointed they took the £449 from me for the seat knowing it was broken. No reply yet from complaint ( a week and counting) but was advised there could be a delay. Now I don’t really want Avios but a refund!