Flight Delayed due to Passenger with Allergy
#1
formerly JackDann
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Join Date: Oct 2017
Location: Northern Ireland
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Flight Delayed due to Passenger with Allergy
Got to laugh, must be something to do with this route. I’m currently sat on BA1426 which is being delayed on the ground because there is a passenger on board with a nut allergy.
I’ve spoken to the crew and tried go get an explanation, but i’m at a loss on this one.
Unfortunately we won’t be delayed enough to get any sort of compensation, but this just adds to the list of reasons to not bother flying BA
I’ve spoken to the crew and tried go get an explanation, but i’m at a loss on this one.
Unfortunately we won’t be delayed enough to get any sort of compensation, but this just adds to the list of reasons to not bother flying BA
#3
formerly JackDann
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Join Date: Oct 2017
Location: Northern Ireland
Posts: 874
Eventually got sorted. Passenger was put on this flight last minute and crew was unaware of allergy.
Passenger was offloaded and we’re now on the way.
Would have been a non issue if it was explained a bit better by crew tbf
Passenger was offloaded and we’re now on the way.
Would have been a non issue if it was explained a bit better by crew tbf
#6
formerly JackDann
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#7
Ambassador, British Airways; FlyerTalk Evangelist
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The passenger asked to be offloaded or was offloaded by BA? I still don’t understand why a nut allergy causes an offload - I think you are familiar with the steps they take to ensure someone can fly with a nut allergy

#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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I've had that on a longhaul, where virtually every meal on board in all cabins had tree nuts in them, and there was a family involved. The family was a little imprecise about the allergy (to peanuts, which is a bean not a nut) but the captain contacted control to see if the entire catering could be replaced to other dishes. Control I think gave an ambiguous answer to begin with and eventually said it wasn't possible. So family was offloaded, and thus baggage as well. Took a couple of hours all in, and the passengers ended up downgraded to economy on Qatar. It was just the feeling that somehow this had never happened before, knowing that of course it has.
#9
formerly JackDann
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Join Date: Oct 2017
Location: Northern Ireland
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Not sure of the answer to this unfortunately. But Passenger offloaded with Hold Luggage (so i’m told at least). Another bizarre situation.
#10
formerly JackDann
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Location: Northern Ireland
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When I say “on the way”. We’ve managed a good 10ft.
#11
Join Date: Apr 2005
Posts: 729
I cannot believe a passenger declares an allergy on boarding AND BA involuntarily offloads them.
#12
formerly JackDann
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Join Date: Oct 2017
Location: Northern Ireland
Posts: 874
Once again, this is smelling more and more like a brown substance that comes out of the rear end of a Bull.
#13
Join Date: Dec 2009
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Expecting all the catering in the aircraft to change to suit one passenger is also a bit harsh, no?
BA tell passengers that they can't do that, too ( https://www.britishairways.com/en-gb...-and-pregnancy section "Food allergies")
BA tell passengers that they can't do that, too ( https://www.britishairways.com/en-gb...-and-pregnancy section "Food allergies")
#14
formerly JackDann
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Join Date: Oct 2017
Location: Northern Ireland
Posts: 874
Expecting all the catering in the aircraft to change to suit one passenger is also a bit harsh, no?
BA tell passengers that they can't do that, too ( https://www.britishairways.com/en-gb...-and-pregnancy section "Food allergies")
BA tell passengers that they can't do that, too ( https://www.britishairways.com/en-gb...-and-pregnancy section "Food allergies")
Some may find this harsh, but passengers who cause this should be fined for disruption caused. I’m pretty pissed off that this has caused me at least an hour delay.