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Old May 3, 2022, 2:18 pm
  #1  
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Join Date: Apr 2022
Programs: BAEC Silver
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What Info do they need???

Flying 05/05/22 LHR to JFK, just checking all is in order and we see this when we log onto our BA account home page ( before MMB)




As far as we can tell , we have completed all the AP info ( USA hotel address, passport info , contact details etc..), apart from the not applicable optional stuff. What else is there??? .Downloaded verifly, just waiting on covid test in the morning.

Last edited by JaqRL; May 3, 2022 at 2:19 pm Reason: Missed attachment
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Old May 3, 2022, 2:24 pm
  #2  
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Join Date: Oct 2006
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Wait until you have all the necessary documentation (eg. negative COVID test), and have completed VeriFLY, and then you'll be fine to check in online.
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Old May 3, 2022, 9:48 pm
  #3  
 
Join Date: Nov 2017
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I had the same problem recently. Nothing was missing. I spoke to BA twice about it and they scratched their heads in puzzlement. At OLCI time all was fine.
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Old May 4, 2022, 2:18 am
  #4  
 
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
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Originally Posted by Yeoman5
I had the same problem recently. Nothing was missing. I spoke to BA twice about it and they scratched their heads in puzzlement. At OLCI time all was fine.
Me too, but it's not a new phenomenon. I experienced it pre-Covid. If you've checked all your pre-flight passenger info and are confident it's complete I think you can probably assume it's a system glitch. You'll find out one way or another at OLCI. If that thought makes you nervous you can try editing/updating your info by re-entering all the data and re-submitting it.
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