3 flights cancelled weekend of 7/8 May
#16
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
Thanks Karfa,
I am a bit rusty not having flown for 2+ years. What is BWC and how do I work this from Singapore? If calling is required that would become expensive 😀
in the end I paid 521 euro for 2, plus avios worth 170 euro. (691 euro)
the new flight I can book is 525. (BA319/432)
Seems worth it to cancel and rebook?
Globalist
I am a bit rusty not having flown for 2+ years. What is BWC and how do I work this from Singapore? If calling is required that would become expensive 😀
in the end I paid 521 euro for 2, plus avios worth 170 euro. (691 euro)
the new flight I can book is 525. (BA319/432)
Seems worth it to cancel and rebook?
Globalist
#17
#18
Join Date: Nov 2014
Programs: IHG Spire Elite,Star Alliance
Posts: 121
At least plenty of time to book elsewhere...Easyjet or Air France
#19
Join Date: Aug 2006
Location: Switzerland
Posts: 1,590
#20
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
In this case there are options available later in the day so cancelling might lead to a firm “no” if I ask for the flights to count.
We will take the 4pm flight and enjoy a morning in Paris and changing plans for a late arrival at Ams.
Thanks for the support everyone!
Globalist
#21
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
1. The agent did categorically state that any rebooking even to a cheaper flight would not generate a refund of the difference.
2. I triggered the cancellation, and this is where I went wrong, there far I saw of EUR 525 was not the total fare but the fare per person and I should only have cancelled once I had the new booking in place.
3. I still had the agent on the call but she was unable to reinstate the booking as she already processed the cancellation. On the website in MMB it shows:"We are currently processing a cancellation and refund for this booking. Please contact us if you wish to discuss this booking"
It looks like this is now a costly mistake...
Globalist
#22
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
I called this morning and it turned into a mess, my mistake...
1. The agent did categorically state that any rebooking even to a cheaper flight would not generate a refund of the difference.
2. I triggered the cancellation, and this is where I went wrong, there far I saw of EUR 525 was not the total fare but the fare per person and I should only have cancelled once I had the new booking in place.
3. I still had the agent on the call but she was unable to reinstate the booking as she already processed the cancellation. On the website in MMB it shows:"We are currently processing a cancellation and refund for this booking. Please contact us if you wish to discuss this booking"
It looks like this is now a costly mistake...
Globalist
1. The agent did categorically state that any rebooking even to a cheaper flight would not generate a refund of the difference.
2. I triggered the cancellation, and this is where I went wrong, there far I saw of EUR 525 was not the total fare but the fare per person and I should only have cancelled once I had the new booking in place.
3. I still had the agent on the call but she was unable to reinstate the booking as she already processed the cancellation. On the website in MMB it shows:"We are currently processing a cancellation and refund for this booking. Please contact us if you wish to discuss this booking"
It looks like this is now a costly mistake...
Globalist
1. Yes for an involuntary rebook you do not get charged if the new flights are more, and get no refund if the new flights are less. But I suggested you go down the BWC route if the new flights are less which is effectively turning the booking in to a FTV and applying the value to the new flights. In that scenario you would pay any fare difference - so don't do it if the new flights are more, but you would get a refund if the new flights are less. I have actually had instances where switched on agents have pro-actively checked whether the new flights are less and done the change via BWC precisely because I then got a small refund, instead of doing it as an involuntary change.
2& 3. Ah, well, unfortunately I am not sure I can offer you any solution to that problem. As it turns out it sounds like going down the BWC wouldn't have worked anyway since the new flights were actually more costly.
#23
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
I wish I had said nothing now.
1. Yes for an involuntary rebook you do not get charged if the new flights are more, and get no refund if the new flights are less. But I suggested you go down the BWC route if the new flights are less which is effectively turning the booking in to a FTV and applying the value to the new flights. In that scenario you would pay any fare difference - so don't do it if the new flights are more, but you would get a refund if the new flights are less. I have actually had instances where switched on agents have pro-actively checked whether the new flights are less and done the change via BWC precisely because I then got a small refund, instead of doing it as an involuntary change.
2& 3. Ah, well, unfortunately I am not sure I can offer you any solution to that problem. As it turns out it sounds like going down the BWC wouldn't have worked anyway since the new flights were actually more costly.
1. Yes for an involuntary rebook you do not get charged if the new flights are more, and get no refund if the new flights are less. But I suggested you go down the BWC route if the new flights are less which is effectively turning the booking in to a FTV and applying the value to the new flights. In that scenario you would pay any fare difference - so don't do it if the new flights are more, but you would get a refund if the new flights are less. I have actually had instances where switched on agents have pro-actively checked whether the new flights are less and done the change via BWC precisely because I then got a small refund, instead of doing it as an involuntary change.
2& 3. Ah, well, unfortunately I am not sure I can offer you any solution to that problem. As it turns out it sounds like going down the BWC wouldn't have worked anyway since the new flights were actually more costly.
The callcenter categorically stated that if the fare was lower the difference would not be refunded.
Your support is always appreciated.
I will occasionally check fir reward availability to become available.
Globalist
Last edited by Globalist; Apr 25, 2022 at 6:34 am
#24
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
There is no refund if doing an involuntary change, there is if you go via BWC.
#25
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,799
I may have said something fairly similar in post 12. The point is that the FTV and eVouchers are a way of preserving the value of your tickets in an uncertain situation, that's the point of Buy with Confidence. Whereas just moving flights and doing a fare difference will never result in a refund. Hopefully you find another cost effective solution.
#26
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
Good morning from Singapore!
Can someone check my (in)sanity here? @corporate-wage-slave @KARFA
Flight booked from CDG-LHR-AMS for 8 May EUR 1049 for 2 pax. One ticket, nice and protected. 2 hour transit at LHR.
Now the crazy idea...
We have 3 IB flight sectors (MAD-BIO, BIO-MAD, MAD-ORY) so if they all qualify we only need 1 BA flight to get to 4.
I can book CDG-LHR for Euro 376 and trigger a gold priority reward for LHR-AMS? (how many avios is that, 20k per passenger?)
We would then take the 2pm flight our of CDG, giving us 3 hours at LHR to cover delays, immigration, baggage collection, first wing check in.
Theoretical savings 673 euro (minus some tax etc).
Of course this comes with more risk, separate bookings etc...
Am I nuts?
Globalist
Can someone check my (in)sanity here? @corporate-wage-slave @KARFA
Flight booked from CDG-LHR-AMS for 8 May EUR 1049 for 2 pax. One ticket, nice and protected. 2 hour transit at LHR.
Now the crazy idea...
We have 3 IB flight sectors (MAD-BIO, BIO-MAD, MAD-ORY) so if they all qualify we only need 1 BA flight to get to 4.
I can book CDG-LHR for Euro 376 and trigger a gold priority reward for LHR-AMS? (how many avios is that, 20k per passenger?)
We would then take the 2pm flight our of CDG, giving us 3 hours at LHR to cover delays, immigration, baggage collection, first wing check in.
Theoretical savings 673 euro (minus some tax etc).
Of course this comes with more risk, separate bookings etc...
Am I nuts?
Globalist
Last edited by Globalist; Apr 27, 2022 at 7:45 am
#27
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
Good morning from Singapore!
Can someone check my (in)sanity here? @corporate-wage-slave @KARFA
Flight booked from CDG-LHR-AMS for 8 May EUR 1049 for 2 pax. One ticket, nice and protected. 2 hour transit at LHR.
Now the crazy idea...
We have 3 IB flight sectors (MAD-BIO, BIO-MAD, MAD-ORY) so if they all qualify we only need 1 BA flight to get to 4.
I can book CDG-LHR for Euro 376 and trigger a gold priority reward for LHR-AMS? (how many avios is that, 20k per passenger?)
We would then take the 2pm flight our of CDG, giving us 3 hours at LHR to cover delays, immigration, baggage collection, first wing check in.
Theoretical savings 673 euro (minus some tax etc).
Of course this comes with more risk, separate bookings etc...
Am I nuts?
Globalist
Can someone check my (in)sanity here? @corporate-wage-slave @KARFA
Flight booked from CDG-LHR-AMS for 8 May EUR 1049 for 2 pax. One ticket, nice and protected. 2 hour transit at LHR.
Now the crazy idea...
We have 3 IB flight sectors (MAD-BIO, BIO-MAD, MAD-ORY) so if they all qualify we only need 1 BA flight to get to 4.
I can book CDG-LHR for Euro 376 and trigger a gold priority reward for LHR-AMS? (how many avios is that, 20k per passenger?)
We would then take the 2pm flight our of CDG, giving us 3 hours at LHR to cover delays, immigration, baggage collection, first wing check in.
Theoretical savings 673 euro (minus some tax etc).
Of course this comes with more risk, separate bookings etc...
Am I nuts?
Globalist
#28
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
If you're willing to pay that much, why not consider e.g. Blacklane who are quoting EUR1067 for an E-Class Merc to drive you from central Paris to central Amsterdam...
#30
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
Thanks all, i stuck with the expensive booking in the end. (the quoted price was for 2 pax).
We have 4 bags, 2 pax and 2 carry on bags.
Trains were fully booked, a car would have been a challenge with the bags.
The gold reward on LHR AMS was no longer available anyway.all ams flights after 10am on the 8th of May are no longer available to book. It would have saved a lot of money but looking at the issues with BA it is preferred to have the flights in one booking.
Globalist
We have 4 bags, 2 pax and 2 carry on bags.
Trains were fully booked, a car would have been a challenge with the bags.
The gold reward on LHR AMS was no longer available anyway.all ams flights after 10am on the 8th of May are no longer available to book. It would have saved a lot of money but looking at the issues with BA it is preferred to have the flights in one booking.
Globalist