Faxing a TP avios request??
Apr 21, 2022, 9:28 am
#1
Original Poster
Join Date: Apr 2012
Location: LCY is always preferred
Programs: BAEC Gold, IHG Silver, HHonors Gold
Posts: 1,026
Faxing a TP avios request??
Need to submit a request for Avios and TPs for an AS flight I took earlier in the month (the other flight on the same PNR I took directly after that posted fine!).
Alaska Airlines is not on the lookup table on the partner airlines request page, and entering other airline directs you to a page that you need to fax (!!!) to BA with your boarding pass. One of these days BA may join us in the 21st century (though not soon judging by their IT, which I have two compensation claims in for), but until then, is there another way to claim for AS?. I don't have a fax number, and don't have a fax!.
Any help would be greatly appreciated!
Alaska Airlines is not on the lookup table on the partner airlines request page, and entering other airline directs you to a page that you need to fax (!!!) to BA with your boarding pass. One of these days BA may join us in the 21st century (though not soon judging by their IT, which I have two compensation claims in for), but until then, is there another way to claim for AS?. I don't have a fax number, and don't have a fax!.
Any help would be greatly appreciated!
Apr 21, 2022, 9:30 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
See this thread which deals specifically for AS claims Claiming missing TPs for Alaska Airlines flights
Basically you can PM BAMissingAvios on here instead of faxing.
Basically you can PM BAMissingAvios on here instead of faxing.
Apr 21, 2022, 9:41 am
#4
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
Since AS joined oneworld last year you can earn TPs and avios when crediting to BAEC like any other oneworld airline.
Apr 21, 2022, 9:42 am
#5
Join Date: Dec 2019
Location: UK
Programs: BAEC Silver
Posts: 657
Apr 21, 2022, 11:35 am
#6
Original Poster
Join Date: Apr 2012
Location: LCY is always preferred
Programs: BAEC Gold, IHG Silver, HHonors Gold
Posts: 1,026
See this thread which deals specifically for AS claims Claiming missing TPs for Alaska Airlines flights
Basically you can PM BAMissingAvios on here instead of faxing.
Basically you can PM BAMissingAvios on here instead of faxing.
Apr 21, 2022, 3:01 pm
#8
Join Date: Aug 2019
Location: United Kingdom
Posts: 1,110
Need to submit a request for Avios and TPs for an AS flight I took earlier in the month (the other flight on the same PNR I took directly after that posted fine!).
Alaska Airlines is not on the lookup table on the partner airlines request page, and entering other airline directs you to a page that you need to fax (!!!) to BA with your boarding pass. One of these days BA may join us in the 21st century (though not soon judging by their IT, which I have two compensation claims in for), but until then, is there another way to claim for AS?. I don't have a fax number, and don't have a fax!.
Any help would be greatly appreciated!
Alaska Airlines is not on the lookup table on the partner airlines request page, and entering other airline directs you to a page that you need to fax (!!!) to BA with your boarding pass. One of these days BA may join us in the 21st century (though not soon judging by their IT, which I have two compensation claims in for), but until then, is there another way to claim for AS?. I don't have a fax number, and don't have a fax!.
Any help would be greatly appreciated!
Alternatively you can PM BAMissingAvios if other methods such as calling have not yielded anything (which is unlikely). I understand from previous comments that BAMissingAvios is intended as a step of escalation rather than first port of call
Apr 21, 2022, 8:15 pm
#9
Join Date: Nov 2015
Programs: CAMRA GGL (Gold Card Holder/Lifetime membership)
Posts: 727
I have access to a fax machine so happy to assist anyone if needs be.
Or its very simple to use this online service, and you get a limited amount of free faxes to send upon signing up to the basic free plan : https://www.fax.plus
Incidentally I still send documents by fax regularly.
Or its very simple to use this online service, and you get a limited amount of free faxes to send upon signing up to the basic free plan : https://www.fax.plus
Incidentally I still send documents by fax regularly.
Apr 21, 2022, 8:24 pm
#10
Join Date: Aug 2019
Location: United Kingdom
Posts: 1,110
I have access to a fax machine so happy to assist anyone if needs be.
Or its very simple to use this online service, and you get a limited amount of free faxes to send upon signing up to the basic free plan : https://www.fax.plus
Incidentally I still send documents by fax regularly.
Or its very simple to use this online service, and you get a limited amount of free faxes to send upon signing up to the basic free plan : https://www.fax.plus
Incidentally I still send documents by fax regularly.
Of course, it is nice to see some kindness and offer of help. However I’d still strongly advise calling BA, BAMissingAvios or the online retroclaim form (for airlines that it permits submissions this way). Forget the faxing debacle
Apr 22, 2022, 1:14 am
#11
Join Date: May 2010
Location: Scotland
Programs: BA Exec Club (Silver)
Posts: 452
Takes me back around 20 years to claiming for missing TPs and miles for some Cathay Pacific flights. I had to type up the full details of the flights and passenger details and then print it out and fax them along with the paper flight tickets and paper boarding passes I’d kept. IIRC it took multiple attempts at faxing the paper flight tickets and then photocopies of them using various print and contrast settings before they could finally be read at the other end.
There’s probably some some younger members of this forum wondering what the hell fax machines and paper flight tickets are!
There’s probably some some younger members of this forum wondering what the hell fax machines and paper flight tickets are!