Impossible to close BAEC account?
Apr 20, 2022, 1:53 am
#1
Original Poster
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Impossible to close BAEC account?
*update*
For anyone wishing to close his/hers BAEC account, this is what's required according to BA: "We will need you to send us a signed letter, confirming you want to close your account. This can be sent to us at [email protected]"
All I wish for is to have my BAEC account closed.
And so I filled out a webform on the BA website and sent (3 times) an e-mail request to [email protected], including a passport copy, address details etc. I did receive 4 separate replies like "I have passed on your request to your service centre for the necessary closure arrangement". But 3 weeks later, nothing happened.
How to actually and swiftly close a BAEC account?
Thanks for any suggestions! For what it is worth, there is Silver status attached to it.
For anyone wishing to close his/hers BAEC account, this is what's required according to BA: "We will need you to send us a signed letter, confirming you want to close your account. This can be sent to us at [email protected]"
All I wish for is to have my BAEC account closed.
And so I filled out a webform on the BA website and sent (3 times) an e-mail request to [email protected], including a passport copy, address details etc. I did receive 4 separate replies like "I have passed on your request to your service centre for the necessary closure arrangement". But 3 weeks later, nothing happened.
How to actually and swiftly close a BAEC account?
Thanks for any suggestions! For what it is worth, there is Silver status attached to it.
Last edited by Travel-Quinten; Apr 21, 2022 at 10:49 am
Apr 20, 2022, 10:56 am
#3
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,287
The quickest way would be to push a GDPR request to the data protection officer.
If it's not too nosey may I ask why you're cancelling an account when Silver is still active? It could be useful to let it expire first just in case you travel with a OW airline. Even if you dislike BA, lounge access, seat selection and priority boarding might come in handy.
If it's not too nosey may I ask why you're cancelling an account when Silver is still active? It could be useful to let it expire first just in case you travel with a OW airline. Even if you dislike BA, lounge access, seat selection and priority boarding might come in handy.
Apr 20, 2022, 11:42 am
#5
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
I’ll be the first to ask.. why? If you don’t mind me asking.
I’ll regularly close accounts if i’m not using them or they are sending me unwanted correspondence, but couldn’t think of any other reason.
I’ll regularly close accounts if i’m not using them or they are sending me unwanted correspondence, but couldn’t think of any other reason.
Apr 20, 2022, 12:49 pm
#6
Original Poster
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Apr 20, 2022, 12:57 pm
#7
FlyerTalk Evangelist
Join Date: Oct 2004
Location: SAN
Programs: Nothing, nowhere!
Posts: 23,295
By closing my account, I will get rid of my personal membership year renewal date. As my current membership year ends just between some premium long haul flights, I'd rather close the current account, open a new one and credit all flights into the same membership year. In that way, I would actually 'earn' Emerald. If I would not close my account, I would just stay Sapphire.
I don't know the answer but if you could, it might make your life a little easier.
Apr 20, 2022, 1:25 pm
#8
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
Apr 20, 2022, 1:28 pm
#9
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Nope not allowed -
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
Members may terminate their Membership by writing to their Local Service Centre and stating that they no longer wish to be a Member and, if they have been issued a physical Card, enclosing their physical Card cut in half. Any such termination will result in a loss of all Avios points and does not relieve the Member of any continuing obligations under these Terms and Conditions.
Apr 20, 2022, 1:29 pm
#10
Join Date: Dec 2016
Posts: 318
Nope not allowed -
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
Close one and then change your mind and open a new one.. doesn’t happen often but no rules against that I think?
Apr 20, 2022, 1:36 pm
#11
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Apr 20, 2022, 1:36 pm
#12
FlyerTalk Evangelist
Join Date: Oct 2004
Location: SAN
Programs: Nothing, nowhere!
Posts: 23,295
Nope not allowed -
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
Apr 20, 2022, 1:56 pm
#13
Original Poster
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Nope not allowed -
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
3.5. Applicants accepted as Members will be given a Membership Number and may be provided with a Card. A Member may not have multiple Memberships. Each Member must maintain only one account. If a Member violates this rule, all Memberships (other than the first Membership approved by British Airways) will be cancelled, as will any Avios points contained in the cancelled accounts.
Apr 20, 2022, 1:57 pm
#14
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Apr 26, 2022, 1:20 am
#15
Original Poster
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
My conclusion is that there's no (easy) way to close an BAEC account. I wrote to the Data Privacy Offer and sent a passport copy plus a signed letter to BAEC. But no repsonse at all.
Maybe the fastest way it to open a second, identical account. It's a breach of their T&C and that will - hopefully - lead to an account closure... It there any further consequence to that strategy?
Maybe the fastest way it to open a second, identical account. It's a breach of their T&C and that will - hopefully - lead to an account closure... It there any further consequence to that strategy?
Last edited by Travel-Quinten; Apr 26, 2022 at 3:26 am