‘Network-wide catering issues’ - no catering ex-LCY
Apr 4, 2022, 11:54 am
#1
Original Poster
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,795
‘Network-wide catering issues’ - no catering ex-LCY
Just got off a flight into LCY which had no catering. We were not told before boarding but once we got onboard. The crew said the catering truck had been involved in an accident but the captain contradicted this and said there was a ‘network-wide’ issue with catering as a ‘hangover’ from the pandemic. Drinks were available but only crisps as snacks. Ł10 Pret voucher given on arrival but really not the point as I can’t see any difference between CE/ET on this particular flight as a GCH. Should I complain or is there really no point? I feel like I should be asking for downgrade compensation!
Apr 4, 2022, 11:59 am
#2
Join Date: Dec 2015
Location: Hertfordshire, UK
Programs: BA Blue, Qatar Gold, Hilton Diamond, IHG Spire Ambassador, Marriott Gold
Posts: 494
Just got off a flight into LCY which had no catering. We were not told before boarding but once we got onboard. The crew said the catering truck had been involved in an accident but the captain contradicted this and said there was a ‘network-wide’ issue with catering as a ‘hangover’ from the pandemic. Drinks were available but only crisps as snacks. Ł10 Pret voucher given on arrival but really not the point as I can’t see any difference between CE/ET on this particular flight as a GCH. Should I complain or is there really no point? I feel like I should be asking for downgrade compensation!
Apr 4, 2022, 12:08 pm
#3
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,657
Once again it seems like the crew have lied about the situation with catering. They can come up with some creative excuses it seems, there must be a whole book of them.
Even if the lack of catering didn’t bother you so much i’d still complain and take this further (purely on the fact that BA continually refuse to be honest and make up excuses)
Even if the lack of catering didn’t bother you so much i’d still complain and take this further (purely on the fact that BA continually refuse to be honest and make up excuses)
