BA Refund Question
Mar 1, 2022, 2:17 am
#1
Original Poster
Join Date: Jun 2016
Location: London
Programs: BA Silver, Marriott Platinum, Hilton Gold
Posts: 302
BA Refund Question
Hi,
Sorry to create a new thread but not sure where to ask this, I just made a booking LHR to CDG for the end of March, however, I did it on the app and added a new CC which then took payment without me entering an e-voucher. I now want to cancel this (i did it 30 mins ago) but online cancel only presents another voucher option, but I understand BA has a cooling-off period of 24 hours. Just tried to call the gold line but no option puts me through and online keeps taking me to request a voucher? How can I get a refund during my cooling-off period?
Thanks
Sorry to create a new thread but not sure where to ask this, I just made a booking LHR to CDG for the end of March, however, I did it on the app and added a new CC which then took payment without me entering an e-voucher. I now want to cancel this (i did it 30 mins ago) but online cancel only presents another voucher option, but I understand BA has a cooling-off period of 24 hours. Just tried to call the gold line but no option puts me through and online keeps taking me to request a voucher? How can I get a refund during my cooling-off period?
Thanks
Mar 1, 2022, 2:46 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,959
Hi,
Sorry to create a new thread but not sure where to ask this, I just made a booking LHR to CDG for the end of March, however, I did it on the app and added a new CC which then took payment without me entering an e-voucher. I now want to cancel this (i did it 30 mins ago) but online cancel only presents another voucher option, but I understand BA has a cooling-off period of 24 hours. Just tried to call the gold line but no option puts me through and online keeps taking me to request a voucher? How can I get a refund during my cooling-off period?
Thanks
Sorry to create a new thread but not sure where to ask this, I just made a booking LHR to CDG for the end of March, however, I did it on the app and added a new CC which then took payment without me entering an e-voucher. I now want to cancel this (i did it 30 mins ago) but online cancel only presents another voucher option, but I understand BA has a cooling-off period of 24 hours. Just tried to call the gold line but no option puts me through and online keeps taking me to request a voucher? How can I get a refund during my cooling-off period?
Thanks
Mar 1, 2022, 2:49 am
#3
Original Poster
Join Date: Jun 2016
Location: London
Programs: BA Silver, Marriott Platinum, Hilton Gold
Posts: 302