BA documents upload - what have I missed??
Mar 3, 2022, 10:24 am
#31
Join Date: May 2017
Location: GOT
Programs: Eurobonus Gold [*AG], Finnair Gold [OWS] HHonors Diamond, Hertz Pres Circle
Posts: 256
Mar 4, 2022, 12:18 am
#33
Join Date: Aug 2012
Programs: BA Executive Club, AS Airlines Mileage Plan
Posts: 981
You can just present your documents at check-in, there is nothing to stop you from doing that. However the risk is that you may overlook something important. For example it is the case that the UK accept CDC certificates and other USA documents whereas you appear to be under the impression that they are not accepted. The choice is yours, but so is the risk if you have misunderstood something. There are at least two threads in the forum from people who did not use the Upload or VeriFLY and where yeah then denied travel, simply because they misunderstood the rules.
Apparently I have misunderstood what it acceptable to VeriFLY?
We also have a problem with my husband’s API information. I have repeatedly submitted the information, gotten the green check mark that everything is there, and the next day it has disappeared and it says “ more information needed”. Only his API, not mine. But since this, if not remedied, will mean we cannot do ONCI anyway, I just question the need to struggle with VeriFLY.
Last edited by enzian; Mar 4, 2022 at 12:27 am
Mar 4, 2022, 2:47 am
#34
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,691
Apparently I have misunderstood what it acceptable to VeriFLY
We also have a problem with my husband’s API information. I have repeatedly submitted the information, gotten the green check mark that everything is there, and the next day it has disappeared and it says “ more information needed”. Only his API, not mine. But since this, if not remedied, will mean we cannot do ONCI anyway, I just question the need to struggle with VeriFLY.
We also have a problem with my husband’s API information. I have repeatedly submitted the information, gotten the green check mark that everything is there, and the next day it has disappeared and it says “ more information needed”. Only his API, not mine. But since this, if not remedied, will mean we cannot do ONCI anyway, I just question the need to struggle with VeriFLY.
For API that's another matter which has rumbled on for years if not decades and I'm no nearer to finding out the root cause of that. Various suggestions have been made about that, but two ideas that often get mentioned in this forum are
- try using the App rather than the website or vice versa
- try doing it while NOT logged into your account, so just using name and PNR to find the booking. Maybe using Incognito mode (in other words your cookies may be getting in the way).
But that said, even if Manage My Booking says API is still needed, in many cases the information is actually saved in the background, somehow or other.
Mar 10, 2022, 11:03 am
#35
Join Date: Sep 2013
Location: London
Programs: BA Gold, IHG Platinum, Hilton Gold, Marriott Platinum. Aspiring flyer with both feet on the ground.
Posts: 318
I've been doing hops to ATH every month and the MMB document upload never failed me - until now. I always upload the documents in good time, but last time I was returning to LHR I never received a response until *after* I flew, telling me that my docs couldn't be verified. Now I'm flying again on Saturday and have uploaded the docs since yesterday morning - nothing yet. Status says that they are still in review. I wonder what's up...
Mar 10, 2022, 11:41 am
#36
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,782
How soon in advance of the flight can you upload your documents via MMB? I am flying for the first time since Feb 2020 - off to LIS on 21 March 2022. Also can you upload the docs for the return flight at the same time?
Mar 10, 2022, 2:51 pm
#37
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 636
