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British Airways | Executive Club

New Barclaycard Avios and Avios Plus credit cards

New Barclaycard Avios and Avios Plus credit cards

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Old Aug 7, 22, 12:10 am   -   Wikipost
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Old May 5, 22, 2:05 pm
  #571  
 
Join Date: Jul 2020
Location: Oxford, England
Programs: Lufthansa Miles & More, BA Executive Club
Posts: 123
In the same situation here,
Just got an email saying I achieved 5,000 Avios and they will be credited to my account next month.
Yet, I already got 5,000 Avios added to my account? I didn't get any email about compensation.
If this seems to be the case, I'll take it haha
IFlyPlanes is offline  
Old May 5, 22, 2:19 pm
  #572  
 
Join Date: Mar 2017
Posts: 132
Sorry if this is answered up-thread. If you downgrade the plus card to the standard card after the Avios sign up Is deposited, is there any penalty i.e. can they take the Avios back?
sjoh1271 is offline  
Old May 5, 22, 2:21 pm
  #573  
 
Join Date: Dec 2007
Posts: 2,777
Originally Posted by IFlyPlanes View Post
In the same situation here,
Just got an email saying I achieved 5,000 Avios and they will be credited to my account next month.
Yet, I already got 5,000 Avios added to my account? I didn't get any email about compensation.
If this seems to be the case, I'll take it haha
Check your SMS texts as that was where my apology was sent.... not that I'd requested one.
IFlyPlanes likes this.
1Aturnleft is offline  
Old May 5, 22, 5:14 pm
  #574  
 
Join Date: Aug 2019
Posts: 58
I still have the same issues with the app:
- 00002 error EVERY time I open it (it works second time, reliably)
- no sign of a link to Avios anywhere, other than in the name of the card.

However, and perhaps remarkably, in the last two days I have received:
- 5, 000 Avios (which I suspect is the HfP sign up bonus, but could be the mysterious compensation mentioned above)
- a small number of Avios that corresponds to the reward for the only two transactions I have made

So behind the scenes all seems to be working as it should despite there being literally nowhere I could check the link to my BAEC account.
Cotswold Eagle is offline  
Old May 6, 22, 12:34 am
  #575  
 
Join Date: Apr 2022
Posts: 11
Originally Posted by Cotswold Eagle View Post
I still have the same issues with the app:
- 00002 error EVERY time I open it (it works second time, reliably)
- no sign of a link to Avios anywhere, other than in the name of the card.

However, and perhaps remarkably, in the last two days I have received:
- 5, 000 Avios (which I suspect is the HfP sign up bonus, but could be the mysterious compensation mentioned above)
- a small number of Avios that corresponds to the reward for the only two transactions I have made

So behind the scenes all seems to be working as it should despite there being literally nowhere I could check the link to my BAEC account.
the Ďmysterious compensationí was for those who signed up at the initial sign up before the HfP promotional 5k, and was compensation for the extra website issues and all sorts. Most people who signed up before the HfP bonus are getting that. Those who signed up with the HfP bonus will get the bonus instead. No one is getting both.
EDIflyer likes this.
chelynnah is offline  
Old May 6, 22, 12:39 am
  #576  
 
Join Date: Oct 2017
Location: Cornwall
Posts: 186
Originally Posted by chelynnah View Post
the ‘mysterious compensation’ was for those who signed up at the initial sign up before the HfP promotional 5k, and was compensation for the extra website issues and all sorts. Most people who signed up before the HfP bonus are getting that. Those who signed up with the HfP bonus will get the bonus instead. No one is getting both.
We signed up in the first wave and yesterday received two lots of 5000 bonus.​​​​​​​

Last edited by marshy11; May 6, 22 at 12:51 am Reason: Pic
marshy11 is offline  
Old May 6, 22, 2:24 am
  #577  
 
Join Date: Jan 2020
Programs: BAEC (Silver) , IHG
Posts: 335
Just noticed that the enhanced HfP 5K bonus is in my BAEC account this week together with this month's AVIOS
No mention of it in the BC App but happy to see it has arrived
Delboy65 is offline  
Old May 6, 22, 3:01 am
  #578  
 
Join Date: Feb 2020
Programs: AmEx & Barclaycard Avios Plus
Posts: 18
Despite spending over £2,000 and paying it off, my tracking is only saying Iíve spent £229Ö anyone else had this issue? The Avios earned have updated, but not the welcome bonus tracker.
aviosluv is offline  
Old May 6, 22, 4:19 am
  #579  
 
Join Date: Jun 2015
Location: Birmingham
Programs: BA Gold, HH Gold
Posts: 273
I have just seen 5,000 Avios added to my account by Barclaycard, which are most welcome because I don't recall signing up with the HfP link
abraxias is offline  
Old May 6, 22, 6:50 am
  #580  
 
Join Date: Mar 2012
Location: ESH
Programs: BAEC Silver, Lidl Plus
Posts: 274
Originally Posted by abraxias View Post
I have just seen 5,000 Avios added to my account by Barclaycard, which are most welcome because I don't recall signing up with the HfP link
Me too - got a text a few weeks ago saying that they were going to award 5,000 extra bonus Avios for early card holders like me as an apology for the issues at the launch of the card, and they landed in my account a couple of days ago!
speedbird66 is offline  
Old May 6, 22, 7:02 am
  #581  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,258
Originally Posted by aviosluv View Post
Despite spending over £2,000 and paying it off, my tracking is only saying Iíve spent £229Ö anyone else had this issue? The Avios earned have updated, but not the welcome bonus tracker.
Yes - current balance over £3k but amount spent in the tracker is only £2,030 - don't see why unless there are transactions which don't count?
vintagepilot is offline  
Old May 6, 22, 8:25 am
  #582  
 
Join Date: May 2017
Posts: 82
Originally Posted by vintagepilot View Post
Yes - current balance over £3k but amount spent in the tracker is only £2,030 - don't see why unless there are transactions which don't count?
Originally Posted by aviosluv View Post
Despite spending over £2,000 and paying it off, my tracking is only saying Iíve spent £229Ö anyone else had this issue? The Avios earned have updated, but not the welcome bonus tracker.
Not sure what kind of timescales you are looking at here but I am generally finding it has around a 1 week delay between the transaction and the tracking being updated. Looking at the figures on mine now, I can see the transaction on the 29th April is in the total but the 2 on the 30th April and beyond are not on there yet.
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roked is offline  
Old May 6, 22, 8:41 am
  #583  
 
Join Date: Jun 2015
Location: Birmingham
Programs: BA Gold, HH Gold
Posts: 273
Originally Posted by Frequentflyer99 View Post
Has anyone who has had the misfortune to be caught up in this farago but not managed to get above the £200 credit limit because their income evidence did not match the Barclaycard requirements, managed to persuade Barclaycard not to charge the initial £20 monthly fee ?

Has anyone managed to communicate successfully with a sentient being at Barclaycard and persuade them to accept alternative evidence, and if so how ??

Finally, has anyone stuck on £200 managed to cancel their card, and if so how ?
It seems to be utterly luck of the draw on getting non- standard income proof accepted.
abraxias is offline  
Old May 6, 22, 10:34 am
  #584  
 
Join Date: Jan 2020
Programs: BAEC (Silver) , IHG
Posts: 335
Originally Posted by roked View Post
Not sure what kind of timescales you are looking at here but I am generally finding it has around a 1 week delay between the transaction and the tracking being updated. Looking at the figures on mine now, I can see the transaction on the 29th April is in the total but the 2 on the 30th April and beyond are not on there yet.
Ditto
Not 'instant' like AMEX
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Delboy65 is offline  
Old May 6, 22, 11:38 am
  #585  
 
Join Date: Nov 2015
Posts: 6
Originally Posted by Cotswold Eagle View Post
I still have the same issues with the app:
- 00002 error EVERY time I open it (it works second time, reliably)
- no sign of a link to Avios anywhere, other than in the name of the card.

However, and perhaps remarkably, in the last two days I have received:
- 5, 000 Avios (which I suspect is the HfP sign up bonus, but could be the mysterious compensation mentioned above)
- a small number of Avios that corresponds to the reward for the only two transactions I have made

So behind the scenes all seems to be working as it should despite there being literally nowhere I could check the link to my BAEC account.
Exactly the same issue for me. I have spent hours on hold talking to Customer Services, Avios Plus specialists, Fraud section and have got no where. I keep saying its a problem with the app. Went into my Barclays Branch, and they managed to get the Avios information up on their screens, but not on the app. They have filed a Digital issue and said they will get back to me next week!
Monitor1204 is offline  

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